Why Is My Realme 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone

Why Is My Realme 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone

Ariadne Lv13

Why Is My Realme 12 Pro+ 5G Offline? Troubleshooting Guide

Ever had your Realme 12 Pro+ 5G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Realme 12 Pro+ 5G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Realme 12 Pro+ 5G. Let’s get started.

Part 1: Why Does My Realme 12 Pro+ 5G Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Realme 12 Pro+ 5G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Realme 12 Pro+ 5G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Realme 12 Pro+ 5G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Realme 12 Pro+ 5G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Realme 12 Pro+ 5G might be overly restrictive, preventing the Realme 12 Pro+ 5G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Realme 12 Pro+ 5G back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Realme 12 Pro+ 5G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Realme 12 Pro+ 5G offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme 12 Pro+ 5G. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

safe Downloadsafe & secure

3,189,324 people have downloaded it

  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Realme 12 Pro+ 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Realme 12 Pro+ 5G’s details

  • Step 4: Download firmware.

Follow the instructions to put your Realme 12 Pro+ 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Realme 12 Pro+ 5G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Cellular Network Not Available for Voice Calls On Realme 12 Pro+ 5G

The “Cellular Network Not Available for Voice Calls“ error is a common experience for many Android users. In our contemporary world, communication stands as the fundamental pillar of our existence. Yet, the malfunctioning of our devices hinders this connectivity. It often gives rise to numerous complications. Fortunately, your concerns are now a thing of the past.

This article serves as your guide for troubleshooting and overcoming this frustrating dilemma. It has compiled expert perspectives, valuable tips, and detailed, systematic solutions. The article will go through the underlying causes behind this issue and explore potential fixes. By the conclusion of this article, you’ll be armed with the necessary knowledge to tackle this problem.

cellular network not available calls error

Part 1. Preliminary Reasons For Cellular Network Not Available For Voice Calls

Facing the “Cellular Network Not Available for Voice Calls Android“ error can be overwhelming. Thus, it becomes evident that specific reasons underlie this issue. Solutions indeed exist to tackle this problem. Yet, comprehending the underlying reasons is equally crucial to resolve the issue:

1. Internet Access

One primary reason behind cellular network unavailability glitches lies in unstable internet access. Voice calls over cellular networks often require a stable internet connection. When this connection fluctuates or drops, it can result in the dreaded error message.

2. Terrain Coverage

Another contributing factor is the geographical terrain. In remote or sparsely populated areas, cellular tower coverage might be limited. It causes a signal disturbance or complete loss of the network.

3. Network Congestion

During peak usage hours or in densely populated areas, network congestion can also be a cause. It leads to temporary unavailability of the cellular network for voice calls. When the network is overloaded with traffic, it might struggle to accommodate more voice calls. That results in connectivity issues.

4. Technical Glitches

Furthermore, technical glitches within the Realme 12 Pro+ 5G device or network infrastructure can cause this issue. These glitches could range from software bugs to hardware malfunctions.

5. Battery or Power Issues

In some instances, insufficient battery power or power-saving modes on devices can cause this issue. They affect the Realme 12 Pro+ 5G device’s capacity to sustain a consistent connection with the cellular network. This consequently causes voice call unavailability.

Part 2. Prominent Solutions For Cellular Network Not Available For Voice Calls Android

A myriad of purposeful solutions exists to resolve the TracFone cellular network not available for voice calls issue. These solutions are specifically designed to address various underlying causes. The aim of these solutions is to restore smooth connectivity for voice calls. Described below are the top 8 solutions to fix the “Cellular Network Not Available” error:

Method Efficiency Difficulty Duration (Minutes)
Check Network Availability Moderate Easy 5-10
Check Airplane Mode Low Easy 2-5
Select Network Operator Moderate Moderate 5-10
Restart Device Low to Moderate Easy 3-5
Enable Roaming Settings Moderate Easy 3-7
Update Android Smartphone Moderate Moderate 15-30
Performing Factory Reset High (Last Resort) Difficult 30-60+
Contact Carrier Provider High (Specialized Help) Moderate Varies (Depends on Carrier Provider)
Wondershare Dr.Fone - System Repair Highest (Complex Issues) Easiest 5-10

Solution 1. Check the Availability of Cellular Networks

Before diving into complex fixes, the first thing to do is to check if nearby cell networks are available and how strong their signals are. It is an essential step when trying to fix the “Cellular Network Not Available“ error. This basic check ensures your phone is close enough to a working network tower, which matters for staying connected. It allows you to find out the availability of nearby cellular networks.

Moreover, with it, you can ensure your device is connected to a reliable network. This preliminary check sets the foundation for further troubleshooting.

checking network availability

Solution 2. Check the Airplane Mode of the Smartphone

Another crucial step in resolving this error involves ensuring that the Airplane Mode is disabled. This mode, when activated, disables all wireless connections. It also includes cellular networks, which could lead to connectivity issues. Follow these simple steps to check and disable Airplane Mode on your device:

Instructions: Swipe down on your phone’s screen from the top to access the Notification Panel, unveiling the Quick Settings tiles. Search for the airplane-shaped icon; if Airplane Mode is active, the icon will be highlighted or shown in a distinct color. Tap the Airplane Mode to turn off the Airplane Mode on your Android.

toggle airplane mode

Solution 3. Selecting the Network Operator of the Realme 12 Pro+ 5G device

In certain instances, manually selecting your network operator can help. It effectively resolves the “Cellular Network Not Available for Voice Calls Android“ error on your Realme 12 Pro+ 5G. By choosing the network operator manually, you ensure a deliberate connection to a specific carrier. This potentially bypasses issues related to automatic network selection. Follow these steps to select your network operator manually:

  • Step 1. Access “Settings” on your Realme 12 Pro+ 5G, then tap on “Connections.” From there, navigate to “Mobile Networks” and proceed by selecting “Network Operators.”

open mobile network carriers

  • Step 2. Look for the “Automatically Select” toggle, which will be turned on. Toggle it off to see available networks and choose the one best suited to your device.

select mobile carrier

Solution 4. Restart Your Device

Sometimes, resolving the “Cellular Network Not Available for Voice Calls“ error on your Realme 12 Pro+ 5G can be as simple as performing a restart. This basic troubleshooting step helps refresh the Realme 12 Pro+ 5G device’s software. It clears temporary glitches and reestablishes essential connections, potentially resolving network-related issues. Follow these straightforward steps to restart your Realme 12 Pro+ 5G:

Instructions: Hold down the “Power” button until the Power menu emerges on the display. From there, select “Restart” to initiate the Realme 12 Pro+ 5G device’s reboot process.

restart android device

Solution 5. Enable Roaming Settings

There are situations where you’re in an area with weak or no coverage from your primary network provider. In such a case, enabling roaming settings on your Realme 12 Pro+ 5G can sometimes resolve the issue at hand. Enabling roaming allows your device to connect to partner networks. This extends your coverage beyond your home network’s reach. Follow these steps to enable roaming settings on your Realme 12 Pro+ 5G:

  • Step 1. Start by accessing your device’s Settings and tapping the “Connections” option. Here, scroll downward to press “Mobile Networks.”

open mobile network connections

  • Step 2. Presently, you will encounter the “Data Roaming” option. Toggle this option on to enable data roaming on your device and resolve the issue.

turn on data roaming

Solution 6. Update Android Smartphone

Updating your Realme 12 Pro+ 5G’s OS to the latest version can often resolve performance issues. It can also fix network connectivity issues, including the “Cellular Network Not Available” error. Manufacturers regularly release system updates containing bug fixes and security patches. It also includes enhancements that can address underlying software-related problems. Follow these steps to update your Android smartphone:

  • Step 1. In your device’s Settings, scroll through to find the “Software Update” option. Select it, and on the subsequent screen, verify the availability of any updates.

open software update settings

  • Step 2. If an update is accessible, select the ‘Download and Install’ choice. Then, proceed by following the prompts displayed on the screen to finalize the process.

install updates on android

Solution 7. Performing Factory Reset

Performing a factory reset is a drastic but effective measure. It can resolve persistent software-related issues, including the “Cellular Network Not Available” error. Be aware that initiating a factory reset results in the deletion of all data and settings stored on your device. Hence, it is crucial to back up any vital information before proceeding with this action. Here is how to fix the Verizon cellular network not available for voice calls:

  • Step 1. To access your device’s “General Management” section, navigate through Settings. There, tap on “Reset,” and select “Factory Data Reset” from the subsequent screen.

open reset settings

  • Step 2. You will need to tap “Reset” to confirm your choice. Then, follow the on-screen guidelines carefully to complete the reset process.

perform factory reset

Solution 8. Contact Carrier Provider

If you’ve exhausted all options and the issue persists, reaching out to your carrier provider for assistance is a viable solution. Carrier providers can offer specific insights and guidance regarding network-related issues. When connected to customer service, explain the issue you’re experiencing in detail. Contacting your carrier provider enables you to tap into their expertise and resources.

contact provider for solution

You May Also Like:

Top 5 DFU Tools for iPhone to Enter DFU Mode

9 Ways to Fix iPhone Error 4013 or iTunes Error 4013

Realme 12 Pro+ 5G ROM Download & Install: The Definitive Guide

Part 3. [100% Resolvable] Resolve Cellular Network Not Available For Calls Issues

Despite all your attempts, the cellular network not available for voice calls remains unresolved. It might state a more complex software-related issue or glitch within the Realme 12 Pro+ 5G device. However, there’s a solution designed explicitly for addressing such complex issues. That software is Wondershare Dr.Fone, a comprehensive toolkit for Android devices. It stands out as the world’s first one-click Android repair tool.

Dr.Fone specializes in resolving a wide array of Android system issues, including the notorious black screen of death. With this tool, users can effortlessly restore their Android system to normal functionality.

Key Features of Wondershare Dr.Fone

  1. Fone’s advanced repairing mechanism has the ability to repair even the bricked Android devices.
  2. This tool supports more than 1000 models of Android devices across different brands for system repair.
  3. It boasts the highest success rate when it comes to fixing Android devices.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

Steps Needed To Fix the Cellular Network Not Available for Calls Issue via Wondershare Dr.Fone

The following are the steps to resolve the Tracfone cellular network not available for voice calls using Wondershare Dr.Fone:

  • Step 1. Open Wondershare Dr.Fone and Opt for System Repair

Launch the software. Then, navigate to the “Toolbox” section located in the left panel. Connect your Realme 12 Pro+ 5G and proceed by choosing “System Repair.” Then, opt for “Android” to specify the Realme 12 Pro+ 5G device type. On the subsequent screen, click “Start” to commence the repair procedure.

start android repair

  • Step 2. Provide Details of Your Android Device

The system automatically identifies the brand of the Android device undergoing repair. Afterward, choose the “Name,” “Model,” “Country,” and “Carrier” from the provided list options. If the Realme 12 Pro+ 5G device is already unlocked, you can choose OPEN in the Carrier section. Then, confirm by checking the warning box indicating agreement and readiness to proceed. Click on “Next” to initiate the repair process for your Realme 12 Pro+ 5G.

define details of android

  • Step 3. Complete the Android Repair Process Successfully

Follow the guidance displayed on your device’s screen to access Download Mode. Once in, the firmware download begins automatically. During this process, the platform verifies and presents the firmware details. Select “Fix Now” to proceed with the installation of the firmware onto your Realme 12 Pro+ 5G. Since Android repair will result in the deletion of all data, input “000000” to confirm. This action initiates the system repair process.

perform android repair successfully

safe Downloadsafe & secure

3,336,459 people have downloaded it

Conclusion

In conclusion, facing the “Cellular Network Not Available for Voice Calls“ problem on your Realme 12 Pro+ 5G can be frustrating. This article has explored many ways to fix this issue. These include simple checks like turning off Airplane Mode to solutions like contacting your carrier. However, when facing persistent network problems, a tool like Wondershare Dr.Fone becomes the only hope.

Among the various methods discussed, Dr.Fone stands out as a top choice. Its thorough system repair function targets and removes complex software glitches. The tool’s easy interface, broad compatibility, and secure repair process make it perfect. It is ideal for users looking for a reliable solution beyond regular troubleshooting.

drfoneWhy isn’t My Realme 12 Pro+ 5G establishing a connection with the cellular network?

drfoneWhat steps can I take when the mobile network isn’t available?

drfoneWhat might be causing my SIM card to not display a network?

Want to Uninstall Google Play Service from Realme 12 Pro+ 5G? Here is How

In this article, you will learn the pros and cons of uninstalling Google Play services, as well as a free root tool to help you do this.

Acts as a one-stop destination to download various kinds of apps from the Play Store. The Play service also provides a way to manage these apps without much hassle. From uninstalling to updating an app, all of this can be done with Google Play service. Nevertheless, there are times when users wish to uninstall Google Play services. To start with, it takes a lot of storage and makes it pretty tough for users to manage their devices. To help you, we will let you know how to uninstall Google Play Store in this informative post.

Part 1: Reason you might want to get rid of Google Play Service

Before we proceed and discuss different ways on how to update Play Store after uninstalling updates, it is important to cover the basics. We have heard plenty of users who wish to uninstall Google Play services, but are not sure of the repercussions. One of the main reasons is that it consumes a lot of space on phone’s storage. Not just that, it only consumes plenty of battery as well.

If your device is giving the insufficient storage warning, then you need to start by clearing your phone’s data. It is observed that the Google Play Service accumulates most of the data in a device. This leads to users looking for different ways to how to uninstall Google Play Store.

Part 2: What will it affect to uninstall Google Play Service?

If you think that Google Play Service only provides a platform to download new apps, then you are wrong. It provides several other functions that might alter the way you use your smartphone. It is linked with other essential Google services as well, like Google Maps, Gmail, Google Music, etc. After uninstalling the Google Play Service, you might face trouble using various essential apps.

Furthermore, it might tamper with the overall functionality of your device as well. For instance, you could encounter network issues, messaging problems, app crashing, and more. Since the Play Service is closely associated with Android system, it might have a prominent effect on your phone. If you have a rooted device, then you can easily install custom ROM and resolve these issues. Though, for a non-rooted device, overcoming these problems could be a big hurdle.

Part 3: How to disable Google Play Service?

By now, you already know all the repercussions of getting rid of Google Play Services permanently. Before you learn how to update Play Store after uninstalling updates, be sure whether you wish to uninstall Google Play Services or not. You can also choose to simply disable the services as well. If you face any severe issue afterward, then you can always enable the services manually.

To disable the Google Play Services, just go to your phone’s Settings > Applications > All and open Google Play Services. You will get to know about the app’s detail and a few other options here. Just tap on the “Disable” button. It will generate another pop-up message. Confirm it by tapping on the “Ok” button. This will disable Google Play Services on your device. Later, you can follow the same drill to enable it as well.

uninstall google play services-open Google Play Services

Now when you know how to uninstall Google Play Store on your device, you can easily customize it. Get rid of any kind of problem you are facing due to lack of storage or battery issues related to Google Play services after following these instructions. Feel free to drop a comment below if you face any setback while following this tutorial.


  • Title: Why Is My Realme 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 15:56:56
  • Updated at : 2024-03-21 17:46:45
  • Link: https://howto.techidaily.com/why-is-my-realme-12-proplus-5g-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Why Is My Realme 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone