Why Is My Realme C55 Offline? Troubleshooting Guide | Dr.fone

Why Is My Realme C55 Offline? Troubleshooting Guide | Dr.fone

Ariadne Lv13

Why Is My Realme C55 Offline? Troubleshooting Guide

Ever had your Realme C55 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Realme C55 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Realme C55. Let’s get started.

Part 1: Why Does My Realme C55 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Realme C55 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Realme C55. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Realme C55 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Realme C55 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Realme C55 might be overly restrictive, preventing the Realme C55 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Realme C55 back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Realme C55 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Realme C55 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme C55. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

safe Downloadsafe & secure

3,189,324 people have downloaded it

  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Realme C55’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Realme C55’s details

  • Step 4: Download firmware.

Follow the instructions to put your Realme C55 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Realme C55 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

7 Solutions to Fix Chrome Crashes or Won’t Open on Realme C55

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Realme C55. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Realme C55.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Realme C55 device).

fix Chrome crashing on Android by force quiting

3. The app will be force quit now. You can then start it again to check if thing get back to normal.

Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

fix Chrome crashing on Android by clearing cache

Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix crashing Chrome

  • It works like a pro no matter what problem your device is stuck with.
  • More than 1000 types of Android devices are compatible with this tool.
  • Easy to use and holds higher success rate.
  • No need for any special technical knowledge to use this
  • Offers an incredible interface from which anyone can work with.

3,605,074 people have downloaded it

How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

fix Chrome crashing on Android - get the fixing tool

Step 2: Get Android Device Connected

Now, you need to connect your Realme C55 with the computer using USB cord. When the Realme C55 device is connected successfully, click on the “Android Repair” option from the left panel.

fix Chrome crashing on Android - connect android

Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

download firmware and fix Chrome crashing on Android

Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Chrome crashing fixed on Android

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

  • Go to “Settings” and tap on “Apps”.
  • Select “Chrome” and tap on “Uninstall Updates”.

fix Chrome crashing on Android by uninstalling updates

  • Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.

Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Realme C55. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

  • Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
  • Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

fix Chrome crashing by updating android

Proven Ways to Fix There Was A Problem Parsing the Package on Realme C55

Unable to install your favorite Apps from Google Play Store because there was a problem parsing the package?

The Parse Error or there was a problem parsing the package error is very common with Android devices. Android is a versatile platform and, therefore, a very popular OS. It is an open software and allows users to download and use various types of apps from the Play store. Android is also a cheaper alternative as compared to other Operating Software.

Since many of us are well versed with most of the Android devices, parse error, or there is a problem parsing the package is an error is not something new and uncommon.

The error message usually pops up on the Realme C55 device screen when we try to download and install an App, for example, “There is a problem parsing the package Pokémon Go ”.

The error message which appears reads as follows:

“Parse error: There is a problem parsing the package”.

Android users who have experienced this would know that the parse error leaves us with only one option, i.e., “OK” as shown in the image below.

There was a problem parsing the package may occur due to several reasons, most of which are listed and explained below. Furthermore, there is a list of solutions to choose from to eliminate the “there is a problem parsing the package” error.

Read on to find out more.

Part 1: Reasons for the parsing error

Parse Error, better known as “there was a problem parsing the package” error is very common and normally surfaces when we try to download and install new Apps onto our Android devices from Google Play Store.

Parse Error

The reason for the error message to pop-up are many but none of them can be blamed singularly for the “there is a problem parsing the package” error. Given below is a list of the most probable reasons for Parse Error to stop an App from installing. Examine them carefully before moving on to the solutions to fix the “there was a problem parsing the package” error.

• Updating the OS may cause some disturbances in the manifest files of different Apps leading to Parse Error.

• Sometimes, the APK File, i.e., Android Application Package, gets infected due to improper or incomplete App installation causing “there is a problem parking the package” error.

• When Apps are downloaded and installed from unknown sources, due permission is needed. In the absence of such permission, the chances of the Parse Error to occur increase.

• Certain Apps are not compatible or supported by the latest and updated Android versions.

• Anti-virus and other cleaning Apps are also a major reason for the “there was a problem parsing the package” error.

The causes listed above are not App specific. The Parse Error may occur due to any one or more of these reasons, but what is more important is to try to get rid of the problem.

Let us move on to learn ways to fix the there was a problem parsing the package error.

Part 2: 8 Solutions to fix the parsing error

“There is problem parking the package” error can be dealt with easily if only we do not panic and deliberately follows the steps explained in this segment. Here are 7 of the most reliable and trustworthy methods to fix the Parse Error.

They are easy, user-friendly, and do not take much of your time. So don not waste any more of your time and try them now.

2.1 One Click to Fix ‘There is a Problem Parsing the Package

If you’re still encountering the Parsing error, there may be a problem with the Realme C55 device data on your device, which means you’ll need to repair it. Luckily, there’s a simple, one-click solution you can follow called Dr.Fone - System Repair .

Dr.Fone - System Repair (Android)

Android repair tool to fix all android system issues in one click

  • Simple, clean, and user-friendly interface
  • No technical knowledge required
  • Easy one-click repair to fix ‘there is a problem parsing the package’ error
  • Should repair most parsing problems with apps, like ‘there is a problem parsing the package Pokemon Go’ error
  • Supports most Realme C55 devices and all the latest models like Galaxy S9/S8/Note 8

3981454 people have downloaded it

If this sounds like the solution you’re looking for, here’s a step by guide on how to use it yourself;

Note: Please note that this repair process can erase all data on your phone, including your personal information. This is why it’s so important to back up your Realme C55 before proceeding.

Step #1 Head over to the Dr.Fone website and download the software. Install the downloaded software and open it. From the main menu, select the System Repair option.

fix problem parsing the package

Input your device and firmware information to confirm you’re installing the right version of the operating system.

select device model info

Step #2 Follow the onscreen instructions on how to get into Download Mode to start the Repair process.

fix problem parsing the package in download mode

Once complete, the firmware will start downloading.

download the firmware to fix problem parsing the package

Step #3 Once the firmware has downloaded, it will automatically install it to your device.

When this is completed, you’ll be free to disconnect your Realme C55 and use it how you please without the ‘there is a problem with the parsing package’ error.

repairing android

2.2 Allow installation from unknown sources

When we install Apps from other sources and not Google Play Store, there might be a glitch in using such Apps. To overcome this problem, turn on “Allow App installation from other sources”. Follow the steps given below for better understanding:

• Visit “Settings” and select “Applications”.

• Now tick mark on the option saying allow App installation from unknown sources.

allow App installation

2.3 Enable USB debugging

USB debugging is not considered necessary by many users but these methods give you an edge over others while using an Android device as it lets you access things on your phone, etc which you could not earlier.

To enable USB Debugging to fix “There is a problem parsing the package” error, follow these steps:

• Visit “Settings” and select “About Device”.

• Now click on “Build Number” not once but continuously for seven times.

click on “Build Number”

• Once you see a pop-up saying “You are now a developer”, go back to “Settings”.

go back to “Settings”

• In this step, select “Developer Options” and turn on “USB Debugging”.

turn on “USB Debugging”

This should solve the problem. If not, move on to the other techniques.

2.4 Check APK File

An incomplete and irregular App installation may cause the .apk file to get corrupted. Make sure you download the file completely. If need be, delete the existing App or its .apk file and reinstall it from Google Play Store for it to be compatible with your device’s software and to use the App smoothly.

2.5 Check App Manifest File

Manifested App files are nothing but .apk files which are improvised by you. Such changes may cause the Parse Error to occur more frequently. Modifications in the App file can be made by changing its name, App settings, or more advanced customizations. Make sure you roll back all changes and restore the App file to its original state to prevent it from getting corrupted.

2.6 Disable Antivirus and other cleaner Apps

Antivirus software and other cleaning Apps are very helpful in blocking unwanted and harmful Apps from damaging your device. However, sometimes such Apps also prevent you from using other safe Apps.

We do not suggest that you delete the Antivirus App permanently. Temporary uninstallation will be useful here. To do so:

• Visit “Settings” and then select “Apps”.

• Select the antivirus App to click on “Uninstall” and then tap “OK”.

click on “Uninstall”

Now download and install the desired App again. Once this is done, do not forget to install the Antivirus App again.

2.7 Clear Cache cookies of Play Store

Clearing Play Store Cache cleans the Android Market platform by deleting all clogged up unwanted data. Follow the steps given below to delete Play Store cache:

• Tap on Google Play Store App.

• Now visit Play Store’s “Settings”.

visit Play Store’s “Settings”

• Select “General Settings” to “Clear local search history”.

“Clear local search history”

2.8 Factory Reset Android

Factory Resetting your device to fix the Parse Error should be the last thing you try. Make sure you take a back-up of all your data on your Google Account or a Pen Drive because this technique erases all media, contents, data, and other files, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings”.

• Now select “Backup and Reset”.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The whole process of factory resetting your Realme C55 might sound tedious, risky, and cumbersome but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Parse Error: There was a problem parsing the package is an error message that has troubled many Android users. The good part is that the above-stated fixes not only solve the problem but also prevent it from occurring in the future. So, keep them in mind the next time you or anyone you know faces such an issue.


  • Title: Why Is My Realme C55 Offline? Troubleshooting Guide | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 11:39:11
  • Updated at : 2024-03-21 12:50:12
  • Link: https://howto.techidaily.com/why-is-my-realme-c55-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.