Why Is My Realme C67 4G Offline? Troubleshooting Guide

Ever had your Realme C67 4G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Realme C67 4G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Realme C67 4G. Let’s get started.

Part 1: Why Does My Realme C67 4G Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Realme C67 4G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Realme C67 4G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Realme C67 4G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Realme C67 4G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Realme C67 4G might be overly restrictive, preventing the Realme C67 4G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Realme C67 4G back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Realme C67 4G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Realme C67 4G offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme C67 4G. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Realme C67 4G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Realme C67 4G into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Realme C67 4G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Realme C67 4G

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

   

2. Tap the Settings gear icon on the top right

   

3. Scroll down the Settings menu and tap the Clear Cache option

   

4. Here, you can choose to Clear All, but you can select individual areas if you prefer

   

5. Tap the Confirm option to clear your cache preference completely

   

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

Dr.Fone - System Repair (Android)

Dedicated repair tool to fix Snapchat crashing on Android.

• Recover your device from any problem, including black screen or unresponsive screen.
• Supports over 1000+ unique Android devices, models, and brands.
• Trusted by over 50+ million customers around the world.
• Can fully repair faults with your Realme C67 4G’s firmware in a few simple steps.
• One of the most user-friendly applications in the world.

3,889,035 people have downloaded it

To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Realme C67 4G to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Realme C67 4G’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Realme C67 4G and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Realme C67 4G, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Realme C67 4G back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Realme C67 4G to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Realme C67 4G automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Realme C67 4G back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

How To Fix Part of the Touch Screen Not Working on Realme C67 4G

You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Realme C67 4G does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.

If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.

Part 1. Why Is Part of My Screen Not Working

There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Realme C67 4G device may be experiencing technical difficulties.

If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.

Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:

• Realme C67 4G P40 lite half touch screen not working
• Nexus touch screen not working
• LG screen is unresponsive to touch
• Realme C67 4G left side of the screen is not working
• Redmi’s whole screen is unresponsive to touch

Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing

You may experience a variety of touch screens not working on Android issues:

• A certain part of the touch screen is not working.
• Your touches do not register on the touch screen.
• The touch screen incorrectly responds to your touch.
• Half touch screen is not working.
• The touch screen becomes frozen or hangs.
• The screen flashes, flickers, or remains blank.
• Theleft side of the phone screen is not working.

Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:

• Examine the screen of your device. Check to see if it is cracked or chipped.
• If the screen is damaged, it must be replaced.
• Remove the Realme C67 4G device cover and screen protector if they are not damaged.
• If there is a sticker on the Realme C67 4G device screen, you must remove it.
• Before continuing, make sure your screen is spotless.

Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)

If you have already tried running the Realme C67 4G device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Realme C67 4G’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.

Restart Your Device

When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.

Step 1: Hold the “Power” button until the Realme C67 4G device turns off.

Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.

Step 2: When the Realme C67 4G device turns off, wait a few seconds.

Step 3: Press and hold the “Power” button to restart the Realme C67 4G device.

Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.

Turn On Safe Mode

You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.

If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:

Step 1: To force a restart, press and hold the Realme C67 4G device’s “Power” button for an extended period.

Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.

Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.

Turn Off Developer Options

Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.

If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:

Step 1: Launch the Settings app on your device.

Step 2: Select the System menu item, which usually locates at the bottom of the screen.

Step 3: Tap the Advanced options menu, then select Developer Options.

Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.

Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.

Reset Device to Factory Settings

Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:

Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.

Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.

Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.

Step 4: Confirm by pressing the Erase Device button.

Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.

Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone

If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.

Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.

Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.

Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:

Step 1: Select the System Repair option from the main window after starting Dr. Fone.

Step 2: Connect your Realme C67 4G or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.

Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.

The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.

Note: It is strongly advised that you back up your Android data before attempting Android repair.

Step 4: Before repairing your Realme C67 4G, you must boot it into Download mode. To boot your Realme C67 4G or tablet into DFU mode, follow the steps below:

For a device that has a Home button:

1. Turn off your phone or tablet.
2. Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
3. To enter Download mode, release all the buttons and press the Volume Up button.

For a device that lacks a Home button:

1. Turn off the Realme C67 4G device.
2. Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
3. To enter Download mode, release all the buttons and press the Volume Up button.

Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Realme C67 4G. And in a while, your Realme C67 4G’s system issues will be resolved.

Supported OS

Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.

Platform	Supported OS
Windows	Windows 11/10/8.1/8/7/Vista/XP
Mac	Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8

Key Features

Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:

• One-click Android Repair Tool
• Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
• A high success rate for fixing Android system issues
• Fixes Android system back to normal

Pros

Here are the advantages of using Dr.Fone – System Repair:

• Highly intuitive UI/UX/. No need for any skill to operate it
• Provides a comprehensive set of toolkits, including advanced data recovery and system repair
• Data management is simple and seamless for both Android and iOS devices
• Data backup with Dr. Fone is simple and quick.

Cons

Check below to know Dr.Fone – System Repair’s limitations:

• Depending on the toolkit required, the program can be costly.

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Conclusion

Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.

That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Realme C67 4G 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.

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