Why Is My Samsung Galaxy M34 5G Offline? Troubleshooting Guide | Dr.fone
Why Is My Samsung Galaxy M34 5G Offline? Troubleshooting Guide
Ever had your Samsung Galaxy M34 5G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.
In the following sections, we’re diving into the “why is My Samsung Galaxy M34 5G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Samsung Galaxy M34 5G. Let’s get started.
Part 1: Why Does My Samsung Galaxy M34 5G Say Offline?
When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.
It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:
- Enabling Airplane mode
Why is My Samsung Galaxy M34 5G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Samsung Galaxy M34 5G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.
- Internet connection issues
Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Samsung Galaxy M34 5G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.
- Glitches or bugs
Sometimes, glitches or bugs in Google apps installed on your Samsung Galaxy M34 5G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.
- Firewall restrictions
In some cases, a firewall on your Samsung Galaxy M34 5G might be overly restrictive, preventing the Samsung Galaxy M34 5G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.
Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Samsung Galaxy M34 5G back online.
Part 2: How To Fix “Phone Offline” With Internet Connection Problem
Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.
Here are some easy solutions to get your connection back.
Solution 1: Change connection to mobile data
Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
- Step 3: Tap Mobile Data to turn it on.
Solution 2: On and off Airplane mode
Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.
How to on and off Airplane mode on Android:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
- Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.
Solution 3: Reset network settings
Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.
To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.
- Step 1: Open your phone’s Settings > Connection & sharing.
- Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
- Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
- Step 4: Reconnect to your Wi-Fi and check if the issue persists.
Solution 4: Restart your Wi-Fi router
Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.
How to restart your Wi-Fi router:
- Step 1: Locate your Wi-Fi router.
- Step 2: Turn off the router using the power button or unplug it.
- Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
- Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.
These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.
Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection
Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.
In this part, we’ll answer the question “**Why does My Samsung Galaxy M34 5G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.
Solution 1: Clear Google Chrome’s cache and data
Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.
How to clear your browser’s cache and data on Android:
- Step 1: Open the Settings > Apps > Manage Apps.
- Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
- Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
- Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.
Now, restart Google Chrome and check if the offline error persists.
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Solution 2: Re-install Google Chrome
If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.
How to re-install Google Chrome:
- Step 1: Visit the Google Play Store and search for Google Chrome.
- Step 2: Tap “Uninstall” to remove the app from your device.
- Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
- Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.
Solution 3: Repair the system to fix the phone showing offline
When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.
With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Samsung Galaxy M34 5G offline on Android,” ensuring a smooth and functional Android experience.
Key Features:
- Comprehensive system repair for any devices
- User-friendly interface
- Efficient problem diagnosis
How to use Dr. Fone’s system repair tool:
- Step 1: Open Dr.Fone’s system repair tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Samsung Galaxy M34 5G. Choose System Repair and pick Android as your device type.
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- Step 2: Start the repair
Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.
- Step 3: Confirm your device details
The platform will detect your Samsung Galaxy M34 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
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- Step 4: Download firmware.
Follow the instructions to put your Samsung Galaxy M34 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.
- Step 5: Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.
Conclusion
Dealing with the “Phone Offline” hiccup on your Samsung Galaxy M34 5G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.
Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.
Restore Missing App Icon on Samsung Galaxy M34 5G: Step-by-Step Solutions
The growing conversation around the missing app icons on Android issue has caught our attention. While it seems confusing, it’s a problem that some Android users have encountered.
After all, the presence of app icons on our Android device’s home screen is important for convenient access to our frequently used applications. When your Samsung Galaxy M34 5G’s icons suddenly disappear, it can leave you feeling lost about how to use and access your apps.
No worries, though. We’ve got you covered with a simple guide in this article. Just follow the steps, and you’ll get those missing app icons back on your Samsung Galaxy M34 5G.
Part 1: Make Sure if the Missing App Is Installed
Before proceeding with troubleshooting the missing app icon on your Android device, it’s essential to confirm whether the app is still installed or if it has been accidentally deleted. To do it, you can have a quick check on Google Play:
- Step 1: Go to the Play Store.
- Step 2: Tap your Google profile at the top right and find Manage apps and devices.
- Step 3: Open Manage and select the “Installed” tab.
Now, see whether you can find the app icon that disappeared on your Android. If you can’t find it, it means the app has been accidentally deleted, and you can install it back on your device. However, if it’s confirmed to be installed on your Android but remains missing from your home screen, you can continue the following practice.
Part 2: How To Find the Missing App Icon on Android
“All my apps disappeared from my home Android screen. What should I do?”
If you’ve confirmed that the missing app is installed, but its icon is nowhere to be found on your home screen, don’t fret—there are several solutions you can take to locate and restore the missing app icon on Android.
1. Check hidden apps
How could the Android phone icon be missing? Well, app icons can disappear from your home screen for different reasons. One of the common reasons is you might have accidentally hidden it in your phone. To find and check whether the app is hidden, the steps can be different depending on the phone model you are using.
However, as a general guide, you can follow these steps:
- Step 1. Go to your phone’s Settings.
- Step 2. Use the search bar to look for “Hidden app.”
- Step 3. Once you find the “Hidden app” settings, watch the list to see if the missing app is there. If it is, you can toggle off the switch to unhide it.
2. Move the app to the home screen from the App Drawer
If your app icon disappeared on your Android, you can also easily restore it by adding the app to the home screen from the app drawer. Follow the step-by-step guide below:
- Step 1. Open the App Drawer on your Android. To do this, swipe from the bottom to the top, starting from your home screen. The App Drawer is where all your installed apps are neatly listed.
- Step 2. Once you open the App drawer, locate the app icon that has disappeared from your home screen. For example, you lost the phone icon on Android. Then, look for the phone icon from the App Drawer.
- Step 3. Long-press the Icon of the missing app and move it to the desired location on your home screen. You can drag it to an empty space or a specific folder.
- Step 4. Release to drop the app icon onto the home screen.
3. Re-enable disabled app
App icons can also disappear on the Android home screen if you unintentionally or intentionally disable them. Certain phone models even offer a functionality known as ‘Freezer,’ allowing users to temporarily halt the apps. While in a frozen state, the app remains inactive and doesn’t appear on the home screen until you unfrozen it.
To re-enable the disabled app, you can follow the steps here:
- Step 1. Open the Apps & Notifications on the Settings.
- Step 2. Select the app which icon is missing on your home screen. For example, tap the phone app if the phone icon disappears on your Android.
- Step 3: In the App Info, tap Enable.
4. Reset Android to factory settings
If the previous methods don’t work, you might need to do a factory reset on your Samsung Galaxy M34 5G. But before doing that, it’s important to back up your data first because a factory reset will clear all your data and cache when you press the reset button.
How to reset Android to factory setting:
- Step 1: Go to your Android Settings.
- Step 2: Select Backup and Reset > Factory data reset. Then, choose to erase all data.
Please be mindful that performing a factory reset on Android will reset your Android completely to its initial state.
Part 3: How to Fix System Error on Android Easily with Reliable Software
Missing app icons on Android can sometimes be a result of errors in your Android system launcher, causing inconvenience and potential disruptions to your device’s operation. To address this issue effectively, you can turn to Dr.Fone’s advanced system repair tool. This tool is designed to handle various system issues, providing an easy and reliable solution.
How to fix the Android system using Dr.Fone’s system repair tool:
- Step 1. Open the Repair Tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Samsung Galaxy M34 5G. Choose System Repair and pick Android as your device type.
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- Step 2. Begin Repair
Click Start on the new screen to kick off the repair. Since you’re dealing with the Android system, select System Damage.
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- Step 3. Fill in the Samsung Galaxy M34 5G device Details
The platform will detect your Samsung Galaxy M34 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4. Activate Download de
Follow the instructions to put your Samsung Galaxy M34 5G into Download Mode. Once you are in Download Mode, the firmware will be downloaded automatically.
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![Activate Download mode to download the firmware](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)- Step 5. Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Once finished, click Done and see if your phone has returned to normal.
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Conclusion
When the app disappears from the home screen of your Android, it can hinder your ability to access and use the app efficiently. There are several reasons why an app might disappear from your Android home screen, and addressing the issue depends on the specific circumstances.
Whether it’s due to accidental deletion or a system glitch, we have discussed various methods to recover the missing app and ensure smooth functionality in this article. In cases of system-related issues on your Samsung Galaxy M34 5G, it’s advisable to rely on trustworthy software such as Dr. Fone’s system repair tool for a comprehensive resolution.
How To Fix Part of the Touch Screen Not Working on Samsung Galaxy M34 5G
You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Samsung Galaxy M34 5G does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.
If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.
Part 1. Why Is Part of My Screen Not Working
There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Samsung Galaxy M34 5G device may be experiencing technical difficulties.
If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.
Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:
- Samsung Galaxy M34 5G P40 lite half touch screen not working
- Nexus touch screen not working
- LG screen is unresponsive to touch
- Samsung Galaxy M34 5G left side of the screen is not working
- Redmi’s whole screen is unresponsive to touch
Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing
You may experience a variety of touch screens not working on Android issues:
- A certain part of the touch screen is not working.
- Your touches do not register on the touch screen.
- The touch screen incorrectly responds to your touch.
- Half touch screen is not working.
- The touch screen becomes frozen or hangs.
- The screen flashes, flickers, or remains blank.
- Theleft side of the phone screen is not working.
Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:
- Examine the screen of your device. Check to see if it is cracked or chipped.
- If the screen is damaged, it must be replaced.
- Remove the Samsung Galaxy M34 5G device cover and screen protector if they are not damaged.
- If there is a sticker on the Samsung Galaxy M34 5G device screen, you must remove it.
- Before continuing, make sure your screen is spotless.
Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)
If you have already tried running the Samsung Galaxy M34 5G device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Samsung Galaxy M34 5G’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.
Restart Your Device
When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.
Step 1: Hold the “Power” button until the Samsung Galaxy M34 5G device turns off.
Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.
Step 2: When the Samsung Galaxy M34 5G device turns off, wait a few seconds.
Step 3: Press and hold the “Power” button to restart the Samsung Galaxy M34 5G device.
Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.
Turn On Safe Mode
You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.
If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:
Step 1: To force a restart, press and hold the Samsung Galaxy M34 5G device’s “Power” button for an extended period.
Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.
Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.
Turn Off Developer Options
Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.
If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:
Step 1: Launch the Settings app on your device.
Step 2: Select the System menu item, which usually locates at the bottom of the screen.
Step 3: Tap the Advanced options menu, then select Developer Options.
Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.
Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.
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Reset Device to Factory Settings
Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:
Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.
Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.
Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.
Step 4: Confirm by pressing the Erase Device button.
Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.
Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone
If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.
Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.
Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.
Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:
Step 1: Select the System Repair option from the main window after starting Dr. Fone.
Step 2: Connect your Samsung Galaxy M34 5G or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.
Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.
The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.
Note: It is strongly advised that you back up your Android data before attempting Android repair.
Step 4: Before repairing your Samsung Galaxy M34 5G, you must boot it into Download mode. To boot your Samsung Galaxy M34 5G or tablet into DFU mode, follow the steps below:
For a device that has a Home button:
- Turn off your phone or tablet.
- Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
For a device that lacks a Home button:
- Turn off the Samsung Galaxy M34 5G device.
- Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Samsung Galaxy M34 5G. And in a while, your Samsung Galaxy M34 5G’s system issues will be resolved.
Supported OS
Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.
Platform | Supported OS |
---|---|
Windows | Windows 11/10/8.1/8/7/Vista/XP |
Mac | Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8 |
Key Features
Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:
- One-click Android Repair Tool
- Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
- A high success rate for fixing Android system issues
- Fixes Android system back to normal
Pros
Here are the advantages of using Dr.Fone – System Repair:
- Highly intuitive UI/UX/. No need for any skill to operate it
- Provides a comprehensive set of toolkits, including advanced data recovery and system repair
- Data management is simple and seamless for both Android and iOS devices
- Data backup with Dr. Fone is simple and quick.
Cons
Check below to know Dr.Fone – System Repair’s limitations:
- Depending on the toolkit required, the program can be costly.
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Conclusion
Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.
That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Samsung Galaxy M34 5G 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.
- Title: Why Is My Samsung Galaxy M34 5G Offline? Troubleshooting Guide | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:50:24
- Updated at : 2024-07-31 12:50:24
- Link: https://howto.techidaily.com/why-is-my-samsung-galaxy-m34-5g-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.