Why Is My Vivo S17e Offline? Troubleshooting Guide

Ever had your Vivo S17e claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Vivo S17e offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Vivo S17e. Let’s get started.

Part 1: Why Does My Vivo S17e Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Vivo S17e showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Vivo S17e. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Vivo S17e offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Vivo S17e can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Vivo S17e might be overly restrictive, preventing the Vivo S17e device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Vivo S17e back online.

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Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Click here


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Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

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Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

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Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Vivo S17e say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

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Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Vivo S17e offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Vivo S17e. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Vivo S17e’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Vivo S17e into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Vivo S17e can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

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Fixing Persistent Pandora Crashes on Vivo S17e

Pandora, an app bringing music to our fingertips, is a beloved platform for streaming tunes on Android devices. Despite its popularity, users might encounter occasional hurdles with the app, such as unexpected hanging, lagging, or even crashing. These interruptions can disrupt our musical journey.

In this article, you’ll explore practical solutions to the problem of “why does Pandora keep stopping.” Following the steps and tips, you can regain smooth and uninterrupted access to your favorite tunes. Have a hassle-free and enjoyable music streaming experience with Pandora on your Vivo S17e.

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Part 1: Basic Troubleshooting and Fixes

Pandora, the music streaming app cherished by Android users, accompanies you on your musical journey. It offers an array of melodies at our fingertips. However, occasional crashes can disrupt this harmonious experience. This results in an annoying experience where Pandora keeps stopping on Android phones.

Crashes often result from glitches or bugs within the app’s code. These unexpected errors can cause Pandora to freeze, lag, or abruptly shut down, hindering its smooth operation. When faced with intermittent crashes, several basic fixes can help restore Pandora’s functionality:

• Closing the app. Simply closing and reopening Pandora might resolve transient issues.
• Restarting the phone. A reboot of your Vivo S17e can clear temporary glitches affecting Pandora.
• Updating the app. Ensure you have the latest version of Pandora installed. Updating the app can rectify bugs from older versions.
• **Reinstalling the app.**If the problem persists, uninstall Pandora and reinstall it from the Google Play Store. This process can refresh the app’s data and settings, potentially resolving persistent issues.

If these basic fixes fail to address the continuous crashing of the Pandora app, or if the crashes persist over an extended period, the next section will provide advanced solutions. These initial troubleshooting steps aim to tackle common and temporary issues that could impede Pandora’s performance. If the problem persists, it might necessitate more intricate resolutions or further investigation into the app’s underlying technicalities.

Part 2: Causes Behind Constant Pandora App Crashes and Solutions

Several underlying factors might be at play when persistent crashes plague your Pandora app. This section explores these.

Poor Internet Connection

A stable internet connection is pivotal for seamless app functionality. Crashes in Pandora can stem from poor connectivity. Check your internet connection . Ensure you’re connected to a reliable network. Restart your router or switch between Wi-Fi and mobile data to troubleshoot connectivity issues.

Corrupted/Broken Devices

If you notice that all other apps are crashing , your device’s system may also have a problem. In this case, simple app reinstalls/restarts can fix the problem.

Thankfully, Wondershare Dr.Fone solves device corruption leading to app crashes. This powerful toolkit addresses deep-seated issues causing app crashes, such as corruption within the Vivo S17e device that impacts Pandora’s performance. The Dr.Fone’s System Repair feature acts as a reset button for your Vivo S17e, resolving underlying system-level problems that cause app crashes.

Here’s how you can use it to resolve the issue of why the Pandora app keeps crashing on Android. First, of course, ensure that your device is connected.

• Step 1: Launch Dr.Fone on your computer. Access System Repair.

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• Step 2: Choose Android on the next page.

• Step 3: Click Start to initiate Android System Repair.

• Step 4: Check if the Vivo S17e device details presented onscreen are correct. You may edit them accordingly for any mistakes.

• Step 5: Follow the onscreen instructions to place your phone into Download mode. Then, Dr.Fone will download the firmware.

• Step 6: After downloading, click Fix Now. Then, type in “000000” on the appearing window text box. Click Confirm.

• Step 7: Once finished, click Done. Your Pandora app should not crash once you reinstall it again by now.

Cache Buildup

Accumulated cache data can hamper app performance, leading to frequent crashes. Clear the cache of the Pandora app. Usually, you can see this option under Settings > Apps > Clear Data. Additionally, you can optimize your device’s RAM and storage space by deleting unnecessary files or closing unused apps.

Device Compatibility Issues

Outdated system software can create compatibility issues, causing app instability. Ensure your device’s system software is up-to-date. Check for and install any pending system updates in your device’s settings. Updated software often includes bug fixes and improvements that can rectify compatibility-related crashes.

You can systematically troubleshoot and resolve the issues by addressing the potential culprits behind constant Pandora app crashes, ensuring a smoother and uninterrupted music streaming experience. If the problems persist, contacting Pandora support or seeking professional assistance might be advisable to delve deeper into the technical aspects of the app’s performance issues.

Part 3: What To Do if None of the Fixes Work

If the suggested fixes don’t work, and you still wonder “why does Pandora keeps stopping on Android,” then it might be time to take a look at these alternatives:

• **Consider trying other music streaming apps.**Explore alternative music streaming applications available on the Google Play Store. Several reliable options offer similar services to Pandora, providing an opportunity to continue enjoying music while bypassing the persistent app issues.
• **Contact customer support.**Reach out to Pandora’s customer support for tailored assistance. They may offer specific troubleshooting steps or insights into the app’s technical glitches.
• Consider a new phone. Upgrade to a new phone if the crashes persist despite troubleshooting, and your device is outdated or incompatible. This might help resolve the issue by providing a more stable environment for app usage.

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Conclusion

In conclusion, navigating Pandora app crashes on your Vivo S17e demands a systematic approach. Keeping regular maintenance, such as clearing cache, optimizing RAM, and ensuring timely device updates, can mitigate app crashes and uphold smooth performance. This way, you can resolve the issue of why Pandora keeps stopping.

When persistent issues arise, especially if other apps are affected similarly, Wondershare Dr.Fone emerges as a reliable solution. Its comprehensive toolkit, including System Repair, can effectively address deep-seated issues. By embracing proactive measures and leveraging Dr. Fone’s prowess, users can enhance their device’s performance and ensure an uninterrupted music streaming experience on Pandora and other apps.

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How To Fix Unresponsive Phone Touchscreen Of Vivo S17e

Smartphones nowadays contribute to our daily workflow, whether you’re a student or a professional. They get more sophisticated and add new features every year, making them more attractive with each new release. However, users sometimes deal with their screen touch not working on Android, raising various concerns.

If you are facing a similar issue, this page has all the solutions to teach you what to do if your phone screen is not working. By exploring the different methods below, you will be able to know how to fix a frozen phone touch screen as an Android user. Read on for more information.

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Part 1: Top Causes of an Unresponsive Touchscreen

Android has been the best-selling OS since 2011, with over three billion active users. With the release of Android 13, complaints over touch issues on certain Android phones have popped up over the internet. Meanwhile, software updates over the years can sometimes make their phones stuck on the loading screen, causing worry among Android users.

Here are some of the top causes why your phone screen stopped working, mainly for Android.

• Physical Damage

If your Android phone is not responding to touch, it can be due to a cracked LCD causing temperature variants or magnetic fields to malfunction on your Vivo S17e.

For iOS users, your iPhone will temporarily stop working if it detects extreme temperatures such as a too-hot or too-cold reading. You should turn off your iPhone and let it cool down or warm to a normal temperature.

• Faulty Applications

Certain apps can sometimes make your phone experience touch issues. Your Android screen may work everywhere except a particular app. In this case, the fault is likely on the app, not your smartphone. It’s recommended to download the latest apps with frequent software updates to prevent malicious apps from corrupting or crashing your phone.

• iOS/Android Software Issues

Your phone screen not responding can also be due to software glitches that your smartphone picks up during regular use. Your iOS/Android device will sometimes freeze or hang if you run too many intensive apps simultaneously. The situation can lead to touch issues when using the phone.

• Dirty Screen or Bad Peripherals

It may not respond properly when an Android device is dirty due to water, sweat, or body oils. It will not be able to take inputs, causing your phone to not respond to touch. A poor screen protector and a tightly pressed phone case will also negatively impact your smartphone.

Part 2: What To Do When Your Smartphone Is Not Responding to Touch

Here is a list of things you should do how to fix a frozen phone touch screen, whether you’re using an iPhone or an Android smartphone.

1. Clean Your Smartphone

Your screen touch not working can sometimes get fixed by simply cleaning the screen on your smartphone. Use a soft dry cloth, gently clean your iPhone or Android device, and ensure water, oils, dirt, or other debris are no longer on your display. If you recently dropped your device in water, turn it off and leave it untouched for the next few hours.

2. Remove Extra Peripherals

Unplug any external device connected to your iPhone’s Lightning port or USB-C if your phone screen stops working. For Android users, meanwhile, disconnect any accessories like chargers or wireless headphones. After that, try using the touchscreen. If it works, the outcome proves that the fault appeared due to the external device.

3. Force Restart Your Device

If your phone screen is still unresponsive,maybe it is overloaded. You should force restart your Vivo S17e. It doesn’t delete any data. Here’s how.

Example 1: For Vivo S17e Smart Phones

Here’s how to force restart your smartphone to fix your phone screen that’s not responding.

• Press and hold the Powerand Volume Down buttons simultaneously for more than 7 seconds to force a reboot.

E****xample 2: For Vivo S17e Redmi

If your Vivo S17e Redmi phone is stuck on loading screen or “thinking” for a long time without responding, reboot it in just two steps.

Step 1: Press and hold the power button on the right side of the screen, then a screen showing several options appears.

Step 2: Choose Restart, then Accept if a confirmation message spears. Then wait a few seconds or minutes when your device is performing the reboot.

4. Update Your Software

Your smartphone may behave erratically due to software bugs. While these are out of your control, you can quickly fix your phone not responding to touch by simply updating your OS to the latest version. Here’s how.

• For iOS users, go to your iPhone Settings> General > Software Update > Download and Install.
• For Android owners, go to Settings > Software Update. Tap the Check for software updatesto see if a new update is available.

5. Perform a Factory Reset

If nothing helps, your remaining option is to try completing a Factory Reset. Doing this will erase all your data, but this is arguably the quickest way to restore your screen-frozen phone to its factory default settings. Factory Reset is available on Android devices with almost similar steps. Here’s how.

For Android, Vivo S17e Series

Step 1: Search and tap the Settings option, and open General management.

S****tep 2: Swipe the options, find and tap Reset >  Factory data reset, and check the information below. Then swipe and press the Reset button.

Note:

You might be asked to enter the pin of the security lock on the phone if you’ve set one.

S****tep 3: You may need to enter your Vivo S17e account password if you have bounded an account to your phone after taping Delete all. Then your Vivo S17e phone will reset. You’ll see its initial setup screen when it turns back on.

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Part 3: How to Fix Unresponsive Touchscreen With an Alternative

The methods outlined above usually solve issues on your smartphone not responding to touch. If all else fails, Wondershare Dr.Fone for iOS and Android can fix various smartphone issues within less than 10 minutes. The program enables you to fix common scenarios such as black screen, boot loop, bricked iOS or Android, and much more without any required skills.

Key Features

The key features of Wondershare Dr.Fone for iOS and Android are listed below.

• Fix all iOS and Android Problems in Minutes

Wondershare Dr.Fone for Android and iOS allows you to fix your smartphone within less than 10 minutes. For iPhone owners, common issues such as a black screen, white screen of death, iPhone frozen, stuck on a restart loop, or recovery mode can easily be repaired with Dr.Fone. For Android users, meanwhile, problems, including unresponsive screen, black screen of death, boot loop, and more, are done within minutes.

• Supports up to 1000+ Android Models and iOS 16

The program supports all iOS versions, including the latest iOS 16 and iOS 16 beta. Compared to the iTunes store or other methods, the app can quickly fix any iPhone issues without data loss. For Android users, meanwhile, Dr.Fone supports up to 1000+ Android smartphones making it highly versatile even if you’re using an older Android device or the latest models.

Tech Specs

Here are the minimum system requirements of Wondershare Dr.Fone (iOS) for your computer.

Computer OS	iOS
Windows: 7, 8, 8.1, 10, 11	Support all iOS versions, including the latest iOS 16 & iOS 16 beta
macOS: 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, or 10.8

Meanwhile, here are the tech specs for Wondershare Dr.Fone (Android)’s minimum system requirements.

Computer OS	Android
Windows 7, 8, 8.1, 10, 11	Android 2.1 and up

Pros and Cons

Here are the pros and cons of using Wondershare Dr.Fone (Android)

Pros

• Fone – System Repair’s UI for iOS and Android is clutter free and beginner-friendly. You can start repairing your phone right away after installation.
• Repairing your iOS or Android smartphone within less than 10 minutes saves you precious time.

Cons

• The iOS and Android versions of Wondershare Dr.Fone are sold separately. You’ll have to get each version of the program if you own a smartphone for both iOS and Android.

Pricing

The iOS and Android versions of Wondershare Dr.Fone has different price plans. See them below.

Wondershare Dr.Fone (iOS) offers a quarterly, 1-year, and perpetual license, depending on your budget. Here’s the pricing below.

• Quarterly License (1-5 Mobile Devices) - $6.65/Month – With Auto Renew
• 1 Quarter License (1-5 Mobile Devices) - $7.32/Month – No Auto Renew
• 1-Year License (1-5 Mobile Devices) - $4.99/Month – No Auto Renew
• Perpetual License (1-5 Mobile Devices) - $79.95

Wondershare Dr.Fone (Android) price plans are available for a 1-Year or Perpetual License, depending on your budget.

• 1-Year License (1-5 Mobile Devices) - $39.95
• Perpetual License (1-5 Mobile Devices) - $49.95
• 1-Year Business License (Unlimited Devices) - $399.00

How To Fix Unresponsive Touchscreen With Wondershare Dr.Fone

In this step-by-step guide below, you can fix your unresponsive phone screen using Wondershare Dr.Fone on iOS and Android.

Step 1: Download and install Wondershare Dr.Fone for iOS or Android on your computer. Launch the app afterward and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone to download the appropriate firmware package.

Step 2B (For Android): Choose the correct Brand, Name, Model, Country, as well as Carrier, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

Part 4: People Also Ask

Some common questions you should know when taking care of an unresponsive phone touchscreen are listed below.

1. Why Did My iPhone Screen Go Black After Not Responding to Touch?

Your iPhone screen with a touch issue will sometimes go black after not responding to touch due to several issues. It could be hardware, software, issues with a particular app, software crash, or you have a low battery. If it’s a drained battery, you’re in luck; all you have to do is charge it. Otherwise, you’ll have to perform a force restart on your iPhone to try to reboot it.

2. How Do I Keep My Android From Crashing?

Keeping your apps updated should help you solve app crashing issues that can impact your Android OS. These apps build up large caches throughout your normal usage. Clearing cached data from time to time can drastically improve your smartphone’s performance and prevent touch issues. To remove your app cache, go to Settings > Storage and tap Cached Data.

3. Can I Use Dr.Fone for Free?

Wondershare Dr.Fone for iOS and Android is free to download and install. You can also test the first few steps and see if the program supports your device. However, when you click the Fix Now button to start the repair process, you will be required to enter a valid license to activate the program.

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Conclusion

Knowing the common causes of an unresponsive phone touchscreen is the first step to preventing it from happening to your smartphone. While there are ways to fix it when it does happen, prevention is better than cure, as most experts say. However, if the methods outlined above don’t work, your best bet is to use a dedicated program such as Wondershare Dr.Fone for Android and iOS.

Wondershare Dr.Fone works on almost all modern smartphones today and can fix a stop-working phone screen within less than 10 minutes. It’s beginner-friendly and doesn’t require advanced technical know-how to use right away.