Why Is My Xiaomi Redmi Note 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone

Why Is My Xiaomi Redmi Note 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone

Ariadne Lv13

Why Is My Xiaomi Redmi Note 12 Pro+ 5G Offline? Troubleshooting Guide

Ever had your Xiaomi Redmi Note 12 Pro+ 5G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Xiaomi Redmi Note 12 Pro+ 5G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Xiaomi Redmi Note 12 Pro+ 5G. Let’s get started.

Part 1: Why Does My Xiaomi Redmi Note 12 Pro+ 5G Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Xiaomi Redmi Note 12 Pro+ 5G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Xiaomi Redmi Note 12 Pro+ 5G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Xiaomi Redmi Note 12 Pro+ 5G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Xiaomi Redmi Note 12 Pro+ 5G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Xiaomi Redmi Note 12 Pro+ 5G might be overly restrictive, preventing the Xiaomi Redmi Note 12 Pro+ 5G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Xiaomi Redmi Note 12 Pro+ 5G back online.

Phone offline on Android

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Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Xiaomi Redmi Note 12 Pro+ 5G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.


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Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Xiaomi Redmi Note 12 Pro+ 5G offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Xiaomi Redmi Note 12 Pro+ 5G. Choose System Repair and pick Android as your device type.

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

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Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Xiaomi Redmi Note 12 Pro+ 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Xiaomi Redmi Note 12 Pro+ 5G’s details

  • Step 4: Download firmware.

Follow the instructions to put your Xiaomi Redmi Note 12 Pro+ 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Xiaomi Redmi Note 12 Pro+ 5G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Xiaomi Redmi Note 12 Pro+ 5G Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Xiaomi Redmi Note 12 Pro+ 5G, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Xiaomi Redmi Note 12 Pro+ 5G.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Xiaomi Redmi Note 12 Pro+ 5G phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Xiaomi Redmi Note 12 Pro+ 5Gs, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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Android repair tool to fix Android Not Receiving Texts

  • Fix the Android system without technical knowledge.
  • Complete Android repair tool for all brands and models.
  • Simple and Easy Repair procedure
  • 100% guarantee that the problem will be fixed.
  • Also available for iOS devices.

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Xiaomi Redmi Note 12 Pro+ 5G to the computer and choose the Android Repair mode, and hit the Start button to begin.

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Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Xiaomi Redmi Note 12 Pro+ 5G will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Xiaomi Redmi Note 12 Pro+ 5G is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Xiaomi Redmi Note 12 Pro+ 5G phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Xiaomi Redmi Note 12 Pro+ 5Gs because your existing data plan has expired. You can directly contact your Carrier about the issues where your Xiaomi Redmi Note 12 Pro+ 5G is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Xiaomi Redmi Note 12 Pro+ 5G is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Xiaomi Redmi Note 12 Pro+ 5G device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Xiaomi Redmi Note 12 Pro+ 5G, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

## Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Xiaomi Redmi Note 12 Pro+ 5G phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.


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android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Xiaomi Redmi Note 12 Pro+ 5G, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.

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Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Xiaomi Redmi Note 12 Pro+ 5G

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spotify logo

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

spotify crashing problem

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

  • Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
  • Step 2: Go to the Toolbox section and select System Repair.

select system repair in wondershare dr.fone

  • Step 3: Choose the Android

pick android in wondershare dr.fone

  • Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

start system repair in wondershare dr.fone

  • Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

select your android model in wondershare dr.fone

  • Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
  • Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
  • Step 8: The program will automatically download once you put the phone in Download Mode.

downloading firmware in progress

  • Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

fix your android in wondershare dr.fone

  • Step 10: Type “000000” in the dialog box and click Confirm.

confirm system repair in wondershare dr.fone

  • Step 11: That will start the system reparation, which you can follow on the screen.

android system repair in progress

  • Step 12: Once it finishes, click Doneto complete the system repair.

completed android system repair in wondershare dr.fone

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

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![enter download mode with the home button](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)
  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

enter download mode without the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

  • Step 1: Try opening Spotify.
  • Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

recent apps on android

  • Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
  • Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

  • Step 1: Open Spotify.
  • Step 2: Tap Settingsin the upper right corner.

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settings in spotify

  • Step 3: Scroll to the bottom of the settings and tap Log Out.

log out of spotify

  • Step 4: Tap Log In.

log into spotify

  • Step 5: Enter your login credentials.
  • Step 6: Tap Loginagain, and you’re in.

re-login to spotify with your credentials

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Xiaomi Redmi Note 12 Pro+ 5G device, but they’re mostly the same. Follow these steps to restart your device:

  • Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
  • Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

restart android to fix spotify crashing

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

  • Step 1: Open Settingson your Android.
  • Step 2: Go to Systemor General Management (depending on your Android model).
  • Step 3: Go to Date and Time.
  • Step 4: Tap Set Dateand set the correct date.

set date on android

  • Step 5: Go to Set Timeand set the right time.

set time on android

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

  • Step 1: Open Settings.

settings on your android

  • Step 2: Go to System or About Phone.

about phone to find system update

  • Step 3: Select System Update.
  • Step 4: If there’s an available update, tap

install system update on android

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

  • Step 1: Go to the Play Store.

play store on android

  • Step 2: Search and open Spotify in the Play Store.
  • Step 3: Tap Update

update spotify on android

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

  • Step 1: Open
  • Step 2: Go to Device Maintenance > Storageor go directly to Storage.

storage in settings on android

  • Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

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available storage on android

  • Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

  • Step 1: Find the Spotify app on your Android.
  • Step 2: Hold the app icon.
  • Step 3: Then, press Uninstall.

uninstall spotify on android

  • Step 4: Press OK.
  • Step 5: Then, open the PlayStore and find Spotify.
  • Step 6: Tap Installto reinstall the app again.

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reinstall spotify on android

  • Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

  • Step 1: Open your web browser.
  • Step 2: Type “Is Spotify down” in the search bar.

search if spotify is down

  • Step 3: You’ll see several websites that check real-time app servers and if they’re down.

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spotify server up or down

  • Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

  • Step 1: Open Settings.

settings on android

  • Step 2: Go to Apps.
  • Step 3: Find Spotify and tap it.

SwifDoo PDF 2-Year Plan

spotify in settings on android

  • Step 4: Tap Storageor Storage usage.

spotify storage usage on android

  • Step 5: Tap Clear Cache.

clear spotify cache on android

safe Downloadsafe & secure

Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.


  • Title: Why Is My Xiaomi Redmi Note 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:52:40
  • Updated at : 2024-07-31 12:52:40
  • Link: https://howto.techidaily.com/why-is-my-xiaomi-redmi-note-12-proplus-5g-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Why Is My Xiaomi Redmi Note 12 Pro+ 5G Offline? Troubleshooting Guide | Dr.fone