Why Your Itel A60 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Itel A60 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Itel A60 Screen Unresponsive Issues

An unresponsive Itel A60 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Itel A60 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Itel A60 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Itel A60 device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Itel A60 device shuts down. Then, press and hold the power button to turn the Itel A60 device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Itel A60 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Itel A60 device on until the battery completely drains and the Itel A60 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Itel A60 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Itel A60 device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Itel A60 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Itel A60 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Itel A60 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Itel A60 phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Itel A60 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Itel A60 website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Itel A60 Screen Unresponsiveness

While Itel A60 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Itel A60 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Itel A60, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Itel A60 device may become unresponsive due to wear and tear. This can happen to models like the Itel A60 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Itel A60 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Itel A60 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Itel A60 device itself may be necessary in severe cases. Protecting the Itel A60 device with a case and handling it carefully to prevent physical damage is important.

While Itel A60 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Itel A60 Screen Unresponsiveness Issue

One of the most effective ways to prevent Itel A60 Screen unresponsiveness is by keeping the Itel A60 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Itel A60 Screen unresponsiveness is by protecting the Itel A60 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Itel A60 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Itel A60 App Store.

Using a reliable tool like Dr. Fone can help prevent Itel A60 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Itel A60 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Itel A60 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Itel A60 Screen unresponsiveness and keep your device running smoothly.

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Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Itel A60

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
Step 2: Go to the Toolbox section and select System Repair.

Step 3: Choose the Android

Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
Step 8: The program will automatically download once you put the phone in Download Mode.

Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

Step 10: Type “000000” in the dialog box and click Confirm.

Step 11: That will start the system reparation, which you can follow on the screen.

Step 12: Once it finishes, click Doneto complete the system repair.

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

Step 1: Turn off your phone.
Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

Step 1: Turn off your phone.
Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

Step 1: Try opening Spotify.
Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
Step 4: Try opening Spotify again.

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

Step 1: Open Spotify.
Step 2: Tap Settingsin the upper right corner.

Step 3: Scroll to the bottom of the settings and tap Log Out.

Step 4: Tap Log In.

Step 5: Enter your login credentials.
Step 6: Tap Loginagain, and you’re in.

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Itel A60 device, but they’re mostly the same. Follow these steps to restart your device:

Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

Step 1: Open Settingson your Android.
Step 2: Go to Systemor General Management (depending on your Android model).
Step 3: Go to Date and Time.
Step 4: Tap Set Dateand set the correct date.

Step 5: Go to Set Timeand set the right time.

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

Step 1: Open Settings.

Step 2: Go to System or About Phone.

Step 3: Select System Update.
Step 4: If there’s an available update, tap

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

Step 1: Go to the Play Store.

Step 2: Search and open Spotify in the Play Store.
Step 3: Tap Update

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

Step 1: Open
Step 2: Go to Device Maintenance > Storageor go directly to Storage.

Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

Step 1: Find the Spotify app on your Android.
Step 2: Hold the app icon.
Step 3: Then, press Uninstall.

Step 4: Press OK.
Step 5: Then, open the PlayStore and find Spotify.
Step 6: Tap Installto reinstall the app again.

Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

Step 1: Open your web browser.
Step 2: Type “Is Spotify down” in the search bar.

Step 3: You’ll see several websites that check real-time app servers and if they’re down.

Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

Step 1: Open Settings.

Step 2: Go to Apps.
Step 3: Find Spotify and tap it.

Step 4: Tap Storageor Storage usage.

Step 5: Tap Clear Cache.

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Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.

What To Do When Itel A60 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

The light of the phone is blinking but the Itel A60 device is not responding.
The phone is hanging and freezing very frequently.
The mobile is rebooting and crashing more often and the battery is draining a lot faster.
Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Itel A60 device’s display remains blank, and you are unable to interact with the Itel A60 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

Install incompatible apps or apps with bugs and viruses.
Have bugs or errors in the Android operating system.
Keep the mobile charged for long after it’s fully charged.
Use a non-compatible charger.
Use an old battery.
Incorrectly install or incomplete system updates.
Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Itel A60 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Itel A60 Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
Recover photos, videos, contacts, messages, call logs, and more.
Highest retrieval rate in the industry.
Compatible with most Itel A60 devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

Fix all Android system issues like a black screen of death, OTA update failures, etc.
Update the firmware of Android devices. No technical skills are required.
Support all the new Itel A60 devices like Galaxy S22, S23, etc.
Click-through operations to bring Android out of the black screen of death.

3,364,231 people have downloaded it

Here are the easy steps to get your Itel A60 out of the black screen of death:

Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.
Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Itel A60.

A moment later, your Itel A60 will be repaired completely, and the black screen of death will be fixed.

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Itel A60

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Itel A60, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Itel A60 device restarts.

Step 1: For Itel A60 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Itel A60 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Itel A60 device

If your Itel A60 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Itel A60 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Itel A60.

Step 2: Boot the Itel A60 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Itel A60 devices:

For older Itel A60 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
For newer Itel A60 devices without the home button: Press and hold the Volume Up button and the Power button together.
If the Itel A60 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Itel A60 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Itel A60 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Itel A60 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Itel A60 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Itel A60 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Itel A60 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

Install apps from trusted suppliers only.
Use security or antivirus software on your device.
Take a backup at regular intervals.
Always keep Android OS updated.
Don’t keep your mobile charged for a long duration after a full charge.
If your battery gets old, replace it soon.
Keep your device’s storage well-maintained. Regularly delete unnecessary data.
Close unused apps running in the background to conserve system resources.
Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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Why Your Itel A60 Screen Might be Unresponsive and How to Fix It | Dr.fone