Why Your Motorola Moto G24 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Motorola Moto G24 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Motorola Moto G24 Screen Unresponsive Issues

An unresponsive Motorola Moto G24 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Motorola Moto G24 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Motorola Moto G24 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Motorola Moto G24 device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Motorola Moto G24 device shuts down. Then, press and hold the power button to turn the Motorola Moto G24 device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Motorola Moto G24 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Motorola Moto G24 device on until the battery completely drains and the Motorola Moto G24 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Motorola Moto G24 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Motorola Moto G24 device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Motorola Moto G24 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Motorola Moto G24 screen.

safe & secure

Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Motorola Moto G24 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Motorola Moto G24 phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Motorola Moto G24 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Motorola Moto G24 website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Motorola Moto G24 Screen Unresponsiveness

While Motorola Moto G24 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Motorola Moto G24 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Motorola Moto G24, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Motorola Moto G24 device may become unresponsive due to wear and tear. This can happen to models like the Motorola Moto G24 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Motorola Moto G24 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Motorola Moto G24 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Motorola Moto G24 device itself may be necessary in severe cases. Protecting the Motorola Moto G24 device with a case and handling it carefully to prevent physical damage is important.

While Motorola Moto G24 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Motorola Moto G24 Screen Unresponsiveness Issue

One of the most effective ways to prevent Motorola Moto G24 Screen unresponsiveness is by keeping the Motorola Moto G24 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Motorola Moto G24 Screen unresponsiveness is by protecting the Motorola Moto G24 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Motorola Moto G24 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Motorola Moto G24 App Store.

Using a reliable tool like Dr. Fone can help prevent Motorola Moto G24 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Motorola Moto G24 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Motorola Moto G24 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Motorola Moto G24 Screen unresponsiveness and keep your device running smoothly.

safe & secure

Motorola Moto G24 Bootloop Problem, How to Fix it Without Data Loss

Have you, like many other users, faced the bootloop Android problem and wondered what exactly is Android boot loop. Well, Android boot loop is nothing but an error that makes your phone switch on itself every time you manually turn it off. To be precise, when your Motorola Moto G24 does not remain switched off or powered off and starts to boot up automatically after a few seconds, it might be stuck in the boot loop Android.

An Android boot loop is a very common problem and is one of the first symptoms of a soft-bricked device. Also, when your device is experiencing Android boot loop issue, it does not start normally to reach the Home or Locked Screen and remains frozen at the Motorola Moto G24 device’s logo, Recovery Mode or a lit-up screen. Many people fear losing their data and other files due to this error and thus, it is a very confusing situation to be in.

We understand the inconvenience caused, therefore, here are ways to tell you how to fix the bootloop problem in Android devices without losing any important data.

However, before moving on, let us learn a little about the causes for the Android boot loop error.

Part 1: What might cause the bootloop issue on Android?

Android boot loop error might seem weird and unexplainable but it occurs because of some specific reasons.

Firstly, please understand that it is a misnomer that boot loop error occurs only in a rooted device. Boot loop Android error can also occur in a stock device with the original software, ROM, and firmware.

In a rooted device, changes made, such as flashing a new ROM or customized firmware which are not compatible with the Motorola Moto G24 device’s hardware or existing software, can be blamed for the boot loop problem.

Moving on, when your device’s software is unable to communicate with the system files during the start-up process, Android boot loop problem may arise. Such a glitch is caused if you have recently updated the Android version.

Also, corrupt App update files may also cause the bootloop Android issue. Apps and programs downloaded from unknown sources bring in a particular type of virus that prevents you from using your device smoothly.

All-in-all, Android boot loop error is a direct outcome of when you try to tamper with your device’s internal settings.

Hence, if you are looking for ways to guide you about how to fix boot loop issue, you will have to revamp the Motorola Moto G24 device internally by either resetting it or adopting a recovery method.

Read on to know more about how to fix the bootloop error without any data loss when your device suffers from the bootloop Android problem.

Part 2: One click to Fix Android Bootloop without factory reset

If you are trying to figure out how to fix boot loop, the first option you have is the one-click fix to Android Bootloop which involves using the Dr.Fone - System Repair software.

This is designed to repair any data corruption on your device and restores your firmware to its usual working condition.

Dr.Fone - System Repair (Android)

One click to fix boot loop of Android

• #1 Android repair solution from your PC, can fix a wide range of Android system issues, such as boot loop, black screen, etc.
• The software requires no technical expertise, and anybody can use it
• A one-click solution when learning how to fix Android boot loop
• Not require root Android phones.
• Works with most Motorola Moto G24 devices, including the latest Motorola Moto G24 phones like S22
• Simple and easy-to-use user interface

4,689,059 people have downloaded it

To help you get started, here’s a step-by-step guide on how to use Dr.Fone - System Repair.

Note: This method can erase data on your device, including your personal files, so make sure you’ve backed up your device before proceeding.

Step #1 Download the Dr.Fone - System Repair software from the website and install it onto your computer.

Open the software and select the System Repair option from the main menu to fix the Android bootloop error.

Step #2 Connect your Motorola Moto G24 to your computer using the official cable and select the “Android” option from the three menu items. Click “Start” to confirm.

You’ll then need to input the Motorola Moto G24 device information, such as your carrier info, device name, model, and country/region in order to ensure you’re downloading and repairing the correct firmware to your phone.

Step #3 Now you’ll need to put your phone into Download Mode to remove the Android bootloop.

For this, you can simply follow the onscreen instructions for both phones with and without home buttons.

Click “Next”, and the software will begin downloading the firmware repair files.

Step #4 Now you can sit back and watch the magic happen!

Make sure your computer stays connected to the internet, and your device stays connected to your computer throughout the entire process. Once the firmware has been downloaded, it will be automatically installed onto your mobile device, removing the boot loop Android error.

You’ll be notified when the process is done and when you can remove your device and start using free from the boot loop Android error!

safe & secure

Part 3: Soft reset to fix Android bootloop issue

When your device is stuck in Android boot loop, it does not necessarily mean that it is bricked. Boot loop might be occurring due to a simpler problem which can be fixed by turning off your device. This sounds like a home remedy for a serious problem but it works and resolves the problem most of the time.

Follow the steps given below to soft reset your device:

Turn the Motorola Moto G24 device off and take out its battery.

If you cannot take the battery out, let the phone be off for about 3 to 5 minutes, and then turn it back on.

Simply performing a soft reset on your device can help you if you are looking for solutions for how to fix the bootloop issue. This a very useful method as it does not result in any kind of loss in data and protects all your media files, documents, settings, etc.

In case the Motorola Moto G24 device does not turn on normally and is still stuck in the bootloop Android problem, be prepared to use the troubleshooting techniques given and explained below.

Part 4: Boot into Safe Mode to fix Android boot loop

Booting your Motorola Moto G24 into Safe Mode is a useful troubleshooting step to fix boot loop issues caused by third-party apps. When in Safe Mode, the Motorola Moto G24 device will start up with only essential system apps, and any downloaded apps that might be causing conflicts won’t run. Here’s how you can boot your Motorola Moto G24 into Safe Mode to address the boot loop problem:

Step 1: Power Off Your Device

Hold down the power button until it turns off completely.

Step 2: Access Safe Mode

To enter Safe Mode, follow these steps based on your device model:

• For most Android devices: Press and hold the power button to turn on your device. As soon as the manufacturer’s logo appears, press and hold the Volume Down button until the Motorola Moto G24 device finishes booting. You should see “Safe Mode” displayed in the bottom left or right corner of the screen.
• Some devices might require slightly different key combinations. Refer to your device’s user manual or perform an online search for the specific method to enter Safe Mode for your model.

Step 3: Observe the Motorola Moto G24 device

Once your device has booted into Safe Mode, use it for a while to see if the boot loop issue persists. If the boot loop doesn’t occur in Safe Mode, it indicates that the problem is likely caused by a third-party app.

Step 4: Identify and Uninstall Problematic Apps

Now that you’re in Safe Mode, it’s time to identify the troublesome app. Start by uninstalling recently installed apps one by one until the boot loop problem is resolved. After each uninstallation, restart your device normally to check if the boot loop still occurs. Continue this process until you find the problematic app.

Step 5: Restart Normally

Once you’ve identified and uninstalled the problematic app, restart your device normally to exit Safe Mode. Your Android device should now start up without getting stuck in a boot loop.

By following these steps and using Safe Mode to isolate problematic apps, you can effectively troubleshoot and resolve boot loop issues on your Motorola Moto G24.

Part 4: Factory reset to fix Android bootloop issue

Factory reset, also known as Hard Reset, is a one-stop solution for all your software resulting in issues. Android boot loop being such problem, can be easily overcome by performing a factory reset.

Please note that all your device’s data and settings will be deleted by adopting this method. However, if you have a Google account signed in on your Motorola Moto G24, you will be able to retrieve most of your data once the Motorola Moto G24 device turns on.

To factory reset your Android boot loop device, you must first boot into the Recovery Mode screen.

To do this:

Press the volume down button and power button together until you see a screen with multiple options before you.

When you are at the Recovery Mode screen, scroll down using the volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

This solution is known to fix the boot loop error 9 out of 10 times, but if you still can’t start your Motorola Moto G24 normally, consider using a CWM Recovery to resolve the Android boot loop issue.

Part 5: Use CWM Recovery to fix bootloop on rooted Android

CWM stands for ClockworkMod and it is a very popular custom recovery system. To use this system to solve the boot loop Android error, your Motorola Moto G24 must be rooted with CWM Recovery System which basically means CWM must be downloaded and installed on your device.

Furthermore, to use CWM Recovery to fix boot loop on rooted Android devices, follow the steps given below:

Press the home, power, and volume up buttons to launch the CWM Recovery screen.

Note: you might have to use a different combination of keys to enter into Recovery Mode, depending on your device’s model.

Scroll down using” the volume key to select “Advanced”.

Now select “Wipe” and choose to wipe “Dalvik Cache”.

In this step, select “Mounts and Storage” to click on “Wipe” or “Cache”.

Once this is done, make sure to reboot your Motorola Moto G24.

This process with successfully fix the Android boot loop error and not cause any loss of data stored on your device stuck in boot loop.

So the bottom line is that boot loop Android issue may seem like an irreparable error but it can be resolved by carefully following the techniques explained above. These methods not only tell you how to fix the bootloop problem but also prevent it from occurring in the future.

An Android boot loop is a common phenomenon with all Android devices because we tend to tamper with our device’s internal settings. Once the ROM, firmware, kernel, etc are damaged or rendered incompatible with the Motorola Moto G24 device’s software, you cannot expect it to function smoothly, hence, the boot loop error occurs. Since you are not the only one suffering from the Android boot loop problem, be rest assured that the ways, given above, to combat it are recommended by users facing similar troubles. So, don’t hesitate and go ahead to try them on.

safe & secure

Motorola Moto G24 Camera Not Working Unexpected Error? Fix It Now

For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.

Part I: Why Is Android Camera Not Working?

There are a few reasons why the camera app is not working on your Motorola Moto G24.

Low Memory

Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.

Low Storage

The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.

General Bugs And Glitches

OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.

Hardware Issues

In the rarest cases, there might have developed an actual hardware issue with the camera system on your Motorola Moto G24. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.

Part II: How To Fix Android Camera Not Working Issue?

So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Motorola Moto G24 right where you are, without needing to take the Motorola Moto G24 device to the manufacturer’s service center.

II.I: Restart The Handset

One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Motorola Moto G24 device refreshes everything just enough to resolve most commonly occurring issues.

Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.

II.II: Close And Relaunch The Camera App

If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.

Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.

Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.

II.III: Check App Permissions

These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:

Step 1: Go to Settings > Apps > Camera > Permissions.

Step 2: Tap Camera.

Step 3: See if the selected option is Allow Only While Using This App. If not, select it.

II.IV: Clear The Camera App Cache

Clearing the camera app cache is sometimes helpful. To do that:

Step 1: Go to Settings > Apps > Camera and tap Storage Usage.

Step 2: Tap Clear Cache.

II.V: Clear The Photo Gallery App Cache

The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:

Step 1: Go to Settings > Apps > Photos > Storage Usage.

Step 2: Tap Clear Cache.

II.VI: Check For App Updates

This does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.

Step 1: Go to Play Store and tap your profile picture on the right.

Step 2: Tap Manage Apps and Device.

Step 3: If there are updates available, Tap Update All to update all apps.

II.VII: Cool The Phone Down

We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.

If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.

II.VIII: Nudge The Camera System

You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.

II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)

Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.

Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!

Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.

Download Dr.Fone here.

safe & secure

Step 1: Launch Dr.Fone app on your PC or Mac.

Step 2: Click System Repair module and then Android.

Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.

Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.

Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.

Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.

Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.

When the repair is complete, Dr.Fone shows the final screen as below:

safe & secure

Conclusion

The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.

Also read: