Why Your Nokia C12 Pro Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Nokia C12 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Nokia C12 Pro Screen Unresponsive Issues

An unresponsive Nokia C12 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Nokia C12 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Nokia C12 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Nokia C12 Pro device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Nokia C12 Pro device shuts down. Then, press and hold the power button to turn the Nokia C12 Pro device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Nokia C12 Pro device and clear any temporary files or processes causing the issue.

Step 1. Leave your Nokia C12 Pro device on until the battery completely drains and the Nokia C12 Pro device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Nokia C12 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Nokia C12 Pro device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Nokia C12 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Nokia C12 Pro screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Nokia C12 Pro phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Nokia C12 Pro phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Nokia C12 Pro customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Nokia C12 Pro website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Nokia C12 Pro Screen Unresponsiveness

While Nokia C12 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Nokia C12 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Nokia C12 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Nokia C12 Pro device may become unresponsive due to wear and tear. This can happen to models like the Nokia C12 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Nokia C12 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Nokia C12 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Nokia C12 Pro device itself may be necessary in severe cases. Protecting the Nokia C12 Pro device with a case and handling it carefully to prevent physical damage is important.

While Nokia C12 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Nokia C12 Pro Screen Unresponsiveness Issue

One of the most effective ways to prevent Nokia C12 Pro Screen unresponsiveness is by keeping the Nokia C12 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Nokia C12 Pro Screen unresponsiveness is by protecting the Nokia C12 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Nokia C12 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Nokia C12 Pro App Store.

Using a reliable tool like Dr. Fone can help prevent Nokia C12 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Nokia C12 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Nokia C12 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Nokia C12 Pro Screen unresponsiveness and keep your device running smoothly.

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8 Solutions to Solve YouTube App Crashing on Nokia C12 Pro

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

Go to “Settings” and tap “Apps & Notifications” or “Application”.
Choose “YouTube” from the list of apps and open it.
Tap on “Force Close” or “Force Stop”.

You can now restart your device and then launch the app again. Check if this works or not.

Restart the Android

Similar to the app, if you restart the Nokia C12 Pro device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

Long press the “Power” key.
Press “Restart” and confirm.

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

Go to “Settings” and tap “Apps & Notifications”/”Applications”.
Now, choose “YouTube” from the list of apps.
Open “Storage” and click on “Clear Cache”.

Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Nokia C12 Pro. This will remove all your network settings like Wi-Fi passwords etc.

Tap on “Settings” followed by “Backup and reset”.
Look for “Reset Network Settings”.

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Nokia C12 Pro. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

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Android repair tool to flash the stock ROM of Android

Easy to use and quickly fixes the issues
Has the capability to repair any Android system issue
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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Step 2: Connect Device

With the help of the USB cord, connect your Nokia C12 Pro to the computer. Click on “Android Repair” now from the left panel.

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Nokia C12 Pro device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

Open “Settings” and tap “Backup & reset”.
Go to “Factory data reset” and tap “Reset phone”

7 Fixes for “Unfortunately, Phone Has Stopped” on Nokia C12 Pro

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Nokia C12 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Nokia C12 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Nokia C12 Pro phone first.
Now keep pressing the “Power” button until you see the Nokia C12 Pro logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Nokia C12 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Nokia C12 Pro firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Nokia C12 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Nokia C12 Pro device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Nokia C12 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Nokia C12 Pro system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Nokia C12 Pro devices.

It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
It shows great compatibility with all Nokia C12 Pro devices and other Android phones supporting over 1000 Android brands.
Fixes any kind of Android issue without any complication.
Easy to use and trusted by millions of users and therefore has a higher success rate.
Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Nokia C12 Pro to the computer. When the Nokia C12 Pro device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Nokia C12 Pro device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Nokia C12 Pro device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Nokia C12 Pro device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

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Why Your Nokia C12 Pro Screen Might be Unresponsive and How to Fix It | Dr.fone