Why Your Oppo A38 Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Oppo A38 Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Oppo A38 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Oppo A38 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Oppo A38 Screen Unresponsive Issues

An unresponsive Oppo A38 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Oppo A38 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Oppo A38 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Oppo A38 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Oppo A38 device shuts down. Then, press and hold the power button to turn the Oppo A38 device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Oppo A38 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Oppo A38 device on until the battery completely drains and the Oppo A38 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Oppo A38 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Oppo A38 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Oppo A38 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Oppo A38 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Oppo A38 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Oppo A38 phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Oppo A38 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Oppo A38 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Oppo A38 Screen Unresponsiveness

While Oppo A38 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Oppo A38 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Oppo A38, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Oppo A38 device may become unresponsive due to wear and tear. This can happen to models like the Oppo A38 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Oppo A38 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Oppo A38 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Oppo A38 device itself may be necessary in severe cases. Protecting the Oppo A38 device with a case and handling it carefully to prevent physical damage is important.

While Oppo A38 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Oppo A38 Screen Unresponsiveness Issue

One of the most effective ways to prevent Oppo A38 Screen unresponsiveness is by keeping the Oppo A38 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Oppo A38 Screen unresponsiveness is by protecting the Oppo A38 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Oppo A38 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Oppo A38 App Store.

Using a reliable tool like Dr. Fone can help prevent Oppo A38 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Oppo A38 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Oppo A38 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Oppo A38 Screen unresponsiveness and keep your device running smoothly.

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How To Fix Unresponsive Touch Screen on Oppo A38

With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.

If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.

android screen problems intro

Part 1: Why Is My Android Experiencing Touch Screen Problems

Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.

  • The touchscreen problemfreezes your phone, lags, or hangs.
  • Some parts of the screen work fine, but some don’t.
  • Your screen responds inaccurately (typing “a” gets you “q” or “z”).
  • The touchscreen is automatically operating itself, resulting in ghost touch.
  • It doesn’t respond to any taps, and the phone’s screen has stopped working.
  • The device is physically damaged, or the screen is cracked or broken.
  • Outdated devices are prone to the black/white/blue screen of death.

Part 2: Tips, Fixes, and Workarounds To Fix Your Oppo A38 Touch Problems

If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.

Method 1: Remove the Screen Protector and Phone Case

Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.

android remove screen protector

Method 2: Clean Your Android Smartphone

A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.

android dirty screen

Method 3: Stop Using Your Android Device for a While

Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.

Method 4: Restart Your Android

Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.

android restart method

To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.

Method 5: Factory Data Reset Your Android

Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.

android factory data reset

Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.

Method 6: Put Your Android into Recovery Mode

If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.

Note

Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Oppo A38.

Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.

Step 1B: If your Oppo A38 still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.

Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.

android recovery mode 01

Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.

android recovery mode 02

Step 3: Wait for the process to complete and for your Oppo A38 to restart automatically.

Method 7: Replace Your Android Touchscreen

If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Oppo A38 checked by a technician if the screen is getting weak, has water damage, or has failing screen components.

图像

Method 8: Bring it to an Authorized Service Center

Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.

Part 3: How To Fix Android Touch Problem With an Alternative

If all the general phone touch problems on your Oppo A38 persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.

dr.fone main program window

Key Features

Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.

  • Fix All Android Problems In Minutes

Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.

  • Supports up to 1000+ Android Models

The program supports almost all Oppo A38 models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Oppo A38 with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.

Pros and Cons

Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.

Pros

  • The user interface is clutter-free, making it highly beginner-friendly.
  • The fast processing time to fix your Oppo A38 means you can do more in less time.

Cons

  • The free version only works until you see if your Oppo A38 is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
  • If you own an iOS device, you’ll have to get the iOS version.

How To Fix Black Phone Screen With Wondershare Dr.Fone

Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.

Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Oppo A38 to your computer.

dr.fone general phone screen problems 01

Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Oppo A38 and click Next.

dr.fone general phone screen problems 02

Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.

dr.fone general phone screen problems 03

Part 4: FAQs

Here are some FAQs you should remember when experiencing phone touch problems.

1. Does a Cracked Screen Affect Touch on an Android?

If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.

2. How Do I Temporarily Fix a Cracked Screen?

If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.

3. Can I Use Dr.Fone for Free?

You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.

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Conclusion

If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.

However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.

Fix Oppo A38 Android System Webview Crash 2024 Issue

In recent months, the term “Android WebView crash 2023“ has become a common search term among Android users seeking solutions to these app crashes . The issue has been particularly prevalent on Oppo A38 devices, but it has also affected users of other Android models.

Android WebView for Android apps allows you to see and interact with web pages without leaving your app. But lately, it’s been causing more headaches than it’s worth.

So, what’s going on with Oppo A38 Android System WebView, and what can you do to fix its issues? Let’s take a look. This article will shed light on Oppo A38 Android System WebView crashing apps, helping you understand what triggers them, how to identify them, and what you can do to prevent them from happening again.

black phone with android logo

Part 1: What Should We Know About Oppo A38 Android System WebView Crashes?

This year, the term “Android WebView crash 2023“ has become a familiar and dreaded phrase. This issue has plagued Android users, causing app crashes, freezing , and frustration. But what exactly is Android WebView, and what triggers these apps to crash?

Android WebView is an integral component of Android apps, acting as the invisible engine that renders web content within these apps. It allows users to seamlessly browse websites, watch videos, and interact with web pages without switching to a separate browser. However, when WebView crashes, it disrupts this integrated experience, causing apps to malfunction.

Several signs can indicate an impending or ongoing Android WebView crash. These include:

  • App Freezing

One of the earliest signs of an Oppo A38 Android System WebView crash is the app freezing. The app may become unresponsive, refusing to respond to your taps or gestures.

  • Unexpected App Closures

Another common sign is unexpected app closing. The app may shut down without warning, abruptly ending your activity. Oppo A38 Android System WebView crashing apps can be disruptive if you are in the middle of a conversation, shopping online, or filling out an important form.

  • Error Messages

Error messages can also provide valuable clues about the impending crash. These messages may appear as pop-ups or be displayed within the app itself.

webview crash google app

  • Slow Loading Times

Slow loading times can also be a sign of an impending crash. If webpages within the app take unusually long to load or images and other content appear pixelated or distorted, it could be a sign that Oppo A38 Android System WebView is struggling to handle the workload.

But why does WebView crash Android smartphones? The answer involves several factors:

  • Updates and Compatibility Issues

Updates are often intended to improve software stability and compatibility, but in some cases, they can introduce new bugs or compatibility issues that lead to crashes. It is particularly evident when app developers and WebView developers release updates that don’t fully align, causing conflicts.

  • Insufficient Memory

Oppo A38 Android System WebView requires a certain amount of memory to operate properly. If your device is running low on memory, it can cause Oppo A38 Android System WebView to crash. It is more likely to happen on older devices with less RAM.

webview crash out of memory message

  • Outdated Oppo A38 Android System WebView

The WebView app is responsible for rendering web content within Android apps. Using an outdated version of WebView can introduce known bugs and security vulnerabilities that can cause crashes.

  • Conflicts With Other Apps

WebView might crash if it conflicts with other resources or processes running on the Oppo A38 device. It can happen if the Oppo A38 device runs low on memory or other resource-intensive apps compete for system resources.

In the next section, you’ll explore potential solutions to keep your apps running smoothly.

Part 2: Android WebView Crashes? Here Are Quick and Proven Solutions

Now you’ve identified the signs and causes of Oppo A38 Android System WebView crashing apps on your phone. While these issues can be frustrating, there are several quick and proven solutions to fix them.

Uninstall WebView Updates

If you’re experiencing apps crashing after a recent update, consider uninstalling those updates. This action can potentially revert to a more stable version of Oppo A38 Android System WebView.

To do this on your Oppo A38, navigate to Settings > Apps, then select Oppo A38 Android System WebView. Tap the menu icon in the top right corner and tap Uninstall updates.

uninstall android system webview updates

Update Android WebView

Regularly updating Oppo A38 Android System WebView to the latest version is crucial for maintaining compatibility and addressing known bugs. Google releases updates to address these concerns, ensuring optimal performance and stability.

Check for available updates on Oppo A38 devices by navigating to Settings > Apps. Then, select Oppo A38 Android System WebView and tap App details in-store. If an update is available, tap Update to install it and restart your phone.

android system webview app info

Update Google Chrome

Android WebView is closely tied to Google Chrome, and issues with Chrome can sometimes affect WebView functionality. As such, updating Chrome to the latest version can help address Android System and WebView forcibly closing your phone’s apps.

Open the Google Play Store and search for Google Chrome. If an update is available, tap Update to install it, then restart your device.

update google chrome

Clearing Cache and Data for Android WebView

Clearing the cache frees up phone storage and helps the app run more efficiently. To clear Oppo A38 Android System WebView’s cache and data, go to Settings > Apps and select Oppo A38 Android System WebView. Tap on Storage and tap Clear cache on the lower right corner of your screen.

clear cache of android system webview

Restart Device

A simple restart can often resolve temporary glitches or conflicts that might be causing Android WebView crashes. The specific steps to restart your phone will vary depending on your device type.

Check Internet Connection

A stable internet connection is essential for Oppo A38 Android System WebView to render web content properly. If the internet connection is unstable or down, it can lead to crashes. Ensure you have a stable internet connection before using WebView-based apps.

Update Device Software

OS updates may introduce changes to the Oppo A38 Android System WebView that make it more compatible with newer web standards and technologies. It can enhance the performance and stability of apps that rely on WebView for web content.

Check for available software updates by going to Settings > Software Update. If an update is required, tap on Download and install.

android device software update

While problems like when the Android System WebView crashes Android phones are common, they don’t have to be a persistent problem for Oppo A38 users. It’s also equally important to have effective solutions when app crashes occur. This is where Wondershare Dr.Fone steps in as a reliable and comprehensive solution for restoring app stability and overall phone performance.

Part 3: Restoring Apps and Phone Stability: A Step-by-Step Guide

Dr. Fone’s System Repair tool can help you resolve common Android scenarios, including Google Play Store malfunctions and persistent app crashes.

How To Use Dr.Fone for Oppo A38 Android System WebView Crashing Apps?

Before attempting any repairs, it is crucial to back up your Oppo A38 to prevent data loss. Once you have a secure backup, follow these steps to fix WebView app crashes and restore your Oppo A38 to its optimal performance.

  • Step 1: Download the Dr.Fone toolkit. Next, install the software on your desktop and launch it.

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  • Step 2: Connect your Oppo A38 to your computer using a USB cable. Dr.Fone will automatically detect and establish a connection.
  • Step 3: Select the System Repair function from the Toolbox homepage and choose Android to confirm your device type.

dr.fone toolbox interface

  • Step 4: Click Start to begin the process of fixing Oppo A38 Android System WebView crashes. Next, choose your device details and follow the in-app instructions to put your device in Download mode.

android problems dr.fone can fix

  • Step 5: Dr.Fone will analyze your device’s system and download the firmware to solve the root cause of the issue.

dr.fone downloading firmware interface

  • Step 6: Confirm your device information in the dialogue box. Dr.Fone will proceed to repair the detected WebView-related problems.

dr.fone repairing android system issue

  • Step 7: Once the repair is complete, your device will restart, and Oppo A38 Android System WebView crashing apps should no longer occur.

successfully repaired android system issue

More Articles About Android System:

5 Ways to Do With & Access Android Phone with Broken Screen

Google Play Services Won’t Update? 12 Fixes are Here!

Easy Ways to Bypass Google Account Verification (FRP) On Android Phones

Conclusion

The “Android WebView crash 2023“ issue was widespread for many Android users. The common issues encountered were app crashes, slow loading times, and error messages. Fortunately, these problems are manageable with the right approach.

By understanding the signs and causes of Oppo A38 Android System WebView crashes, you can take proactive measures to prevent them. Quick fixes such as clearing cache and data or updates can often resolve the issue promptly.

For more comprehensive troubleshooting, Dr. Fone’s mobile solution offers a reliable and user-friendly approach. Its advanced capabilities effectively tackle app crashing issues, providing you peace of mind that your phone is functioning optimally.

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  • Title: Why Your Oppo A38 Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 16:39:34
  • Updated at : 2024-03-21 15:46:21
  • Link: https://howto.techidaily.com/why-your-oppo-a38-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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