Why Your Oppo K11x Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Oppo K11x Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Oppo K11x Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Oppo K11x screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Oppo K11x Screen Unresponsive Issues

An unresponsive Oppo K11x screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Oppo K11x screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Oppo K11x screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Oppo K11x device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Oppo K11x device shuts down. Then, press and hold the power button to turn the Oppo K11x device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Oppo K11x device and clear any temporary files or processes causing the issue.

Step 1. Leave your Oppo K11x device on until the battery completely drains and the Oppo K11x device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Oppo K11x screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Oppo K11x device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Oppo K11x device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Oppo K11x screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Oppo K11x phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Oppo K11x phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Oppo K11x customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Oppo K11x website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Oppo K11x Screen Unresponsiveness

While Oppo K11x devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Oppo K11x device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Oppo K11x, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Oppo K11x device may become unresponsive due to wear and tear. This can happen to models like the Oppo K11x F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Oppo K11x device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Oppo K11x Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Oppo K11x device itself may be necessary in severe cases. Protecting the Oppo K11x device with a case and handling it carefully to prevent physical damage is important.

While Oppo K11x devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Oppo K11x Screen Unresponsiveness Issue

One of the most effective ways to prevent Oppo K11x Screen unresponsiveness is by keeping the Oppo K11x device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Oppo K11x Screen unresponsiveness is by protecting the Oppo K11x device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Oppo K11x device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Oppo K11x App Store.

Using a reliable tool like Dr. Fone can help prevent Oppo K11x Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Oppo K11x Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Oppo K11x device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Oppo K11x Screen unresponsiveness and keep your device running smoothly.

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Oppo K11x Screen Unresponsive? Here’s How to Fix It

Oppo K11x phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Oppo K11x touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Oppo K11x phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Oppo K11x touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Oppo K11x Screen Unresponsive?

There are several reasons why a Oppo K11x phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Oppo K11x screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Oppo K11x Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Oppo K11x device unusable.

  • Equipment is worn out: Hardware problems can also cause Oppo K11x screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Oppo K11x model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Oppo K11x Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Oppo K11x Screen Unresponsive

In the previous section, we identified the possible causes of Oppo K11x screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Oppo K11x model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Oppo K11x black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Oppo K11x’s touch screen and power button issues, such as unresponsiveness. By restarting the Oppo K11x device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Oppo K11x device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Oppo K11xlogo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Oppo K11x device from functioning correctly. Leaving the Oppo K11x device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Oppo K11x device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Oppo K11x device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Oppo K11x device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Oppo K11x Y2 and Oppo K11x 5A.

4. Optimize Device Performance

One solution is to optimize the Oppo K11x device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Oppo K11x device and perform a factory reset, which can help reset the Oppo K11x device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Oppo K11x device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Oppo K11x Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Oppo K11x Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Oppo K11x Redmi 5A.
  • Select All files on the phoneto make a complete format of the Oppo K11x Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Oppo K11x devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Oppo K11x Y2 and Oppo K11x 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Oppo K11x device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Oppo K11x.

dr fone repair on xiaomi devices

How To Avoid A Oppo K11x Screen Unresponsive?

To avoid facing a Oppo K11x screen unresponsive issue, users can take several preventative measures. One important step is to update the Oppo K11x phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Oppo K11x device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Oppo K11x device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Oppo K11x device runs smoothly and reliably.

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Conclusion

Encountering a Oppo K11x screen unresponsive issue can be a common problem for some Oppo K11x phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Oppo K11x phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Oppo K11x phone without any interruptions.

Oppo K11x Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Oppo K11x or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Oppo K11x connected and free from problems and issues.

Part 1: Restart your Oppo K11x

Begin by powering off your Oppo K11x and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

restart android

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

turn on airplane mode

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Oppo K11x. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

  1. Go to your internet router and check the indicator lights
  2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
  3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
  4. Call up your internet provider to see if there’s an internet connection issue in your area
  5. Open your web browser and log into your router settings to ensure your Oppo K11x is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

wifi not working on android - safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Oppo K11x itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Oppo K11x, but the basic process goes as follows;

  1. Turn off your Oppo K11x by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Oppo K11x device is completely off
  2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
  3. You will see the words ‘Safe Mode’ appear on your screen as the Oppo K11x device loads
  4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

wifi not working on android - check adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Oppo K11x itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

  1. If using an Android Wi-Fi adapter, make sure all the Oppo K11x device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
  2. If you’re using a router adapter, make sure it’s set up properly, and your Oppo K11x is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
  3. Whichever method you’re using, try disconnecting your Oppo K11x and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Oppo K11x needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Oppo K11x. Here’s how to check on your Oppo K11x to make sure everything is correct.

  1. Tap the Settings menu option, followed by Wi-Fi on your Oppo K11x
  2. Turn on your Wi-Fi network and connect it to your router
  3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
  4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Oppo K11x. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

  • Can repair Android from any problem including the black screen of death
  • A trusted software application used by 50+ million people around the world
  • The most user-friendly mobile repair application available right now
  • Supports over 1,000+ Android models and devices
  • A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Oppo K11x to your computer using a USB cable, and open the software, click “System Repair”.

wifi slow on android - get a tool to fix

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

fix wifi slow on android by repairing android

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

wifi slow on android - select info

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

wifi not working on android - confirm the repair

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

wifi not working on android - boot in download mode

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

wifi not working on android - begin repairing process

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

wifi not working on android - wifi issue fixed

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Part 8. Check the Wi-Fi connectivity on another phone

android phone not connecting to wifi - connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

  1. Get another Android or iOS phone or tablet
  2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
  3. Enter the password and connect to the network
  4. Open a web browser on the phone and try loading a web page
  5. If the page loads, you know the Wi-Fi network isn’t the problem
  6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

android phone not connecting to wifi - password settings

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

  1. Log onto your computer and open your Wi-Fi settings
  2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
  3. Change the password to something complicated using all available digits and characters
  4. Save the password and restart the router to disconnect all devices
  5. Now connect your Oppo K11x to the router using the new password

Part 10. Reset network settings on Android

android phone not connecting to wifi - reset network

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Oppo K11x, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Oppo K11x;

  1. From the home screen of your Oppo K11x, open the Settings menu
  2. Tap the Backup & Reset option
  3. Tap the Reset Network Settings option
  4. Tap the Reset Network option
  5. If you need to, enter the PIN number or passcode for the Android device, and the Oppo K11x device will confirm the reset has taken place
  6. Reconnect your Oppo K11x to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

wifi not working on android - clear partition

As you continue to use your Oppo K11x, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

  1. Turn off your Oppo K11x
  2. Turn it on by holding down the power button, volume button, and home button
  3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
  4. When a menu is displayed, use the volume buttons to navigate the menu
  5. Select the Android System Recovery option, followed by Wipe Cache Partition
  6. Restart your device and connect to the internet

Part 12. Reset factory settings

wifi not working on android - factory settings

If worse comes to worst, another option you have is to factory reset your Oppo K11x. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

  1. Open the Settings menu on your Oppo K11x
  2. Navigate to System > Advanced > Reset Options
  3. Tap the Reset phone option, and enter your PIN code if required
  4. Tap Erase Everything
  5. Wait for your phone to complete the process
  6. Restart your device and connect to the internet

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  • Title: Why Your Oppo K11x Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 16:41:27
  • Updated at : 2024-03-21 20:54:25
  • Link: https://howto.techidaily.com/why-your-oppo-k11x-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.