Why Your Poco C65 Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Poco C65 Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Poco C65 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Poco C65 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.


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5 Solutions to Solve Poco C65 Screen Unresponsive Issues

An unresponsive Poco C65 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Poco C65 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Poco C65 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Poco C65 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Poco C65 device shuts down. Then, press and hold the power button to turn the Poco C65 device back on.

### 2\. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Poco C65 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Poco C65 device on until the battery completely drains and the Poco C65 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

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3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Poco C65 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Poco C65 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Poco C65 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Poco C65 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Poco C65 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Poco C65 phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Poco C65 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Poco C65 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Poco C65 Screen Unresponsiveness

While Poco C65 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Poco C65 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Poco C65, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Poco C65 device may become unresponsive due to wear and tear. This can happen to models like the Poco C65 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Poco C65 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Poco C65 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Poco C65 device itself may be necessary in severe cases. Protecting the Poco C65 device with a case and handling it carefully to prevent physical damage is important.

While Poco C65 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Poco C65 Screen Unresponsiveness Issue

One of the most effective ways to prevent Poco C65 Screen unresponsiveness is by keeping the Poco C65 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Poco C65 Screen unresponsiveness is by protecting the Poco C65 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Poco C65 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Poco C65 App Store.

Using a reliable tool like Dr. Fone can help prevent Poco C65 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

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Conclusion

Poco C65 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Poco C65 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Poco C65 Screen unresponsiveness and keep your device running smoothly.

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My Videos Aren’t Playing on Poco C65 – What Can I Do?

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There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Poco C65 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

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Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Poco C65

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

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5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

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clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Poco C65 in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Poco C65 to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

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  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

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  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

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  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

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  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Poco C65 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

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9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Poco C65, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Want to Uninstall Google Play Service from Poco C65? Here is How

In this article, you will learn the pros and cons of uninstalling Google Play services, as well as a free root tool to help you do this.

Acts as a one-stop destination to download various kinds of apps from the Play Store. The Play service also provides a way to manage these apps without much hassle. From uninstalling to updating an app, all of this can be done with Google Play service. Nevertheless, there are times when users wish to uninstall Google Play services. To start with, it takes a lot of storage and makes it pretty tough for users to manage their devices. To help you, we will let you know how to uninstall Google Play Store in this informative post.

Part 1: Reason you might want to get rid of Google Play Service

Before we proceed and discuss different ways on how to update Play Store after uninstalling updates, it is important to cover the basics. We have heard plenty of users who wish to uninstall Google Play services, but are not sure of the repercussions. One of the main reasons is that it consumes a lot of space on phone’s storage. Not just that, it only consumes plenty of battery as well.

If your device is giving the insufficient storage warning, then you need to start by clearing your phone’s data. It is observed that the Google Play Service accumulates most of the data in a device. This leads to users looking for different ways to how to uninstall Google Play Store.

Part 2: What will it affect to uninstall Google Play Service?

If you think that Google Play Service only provides a platform to download new apps, then you are wrong. It provides several other functions that might alter the way you use your smartphone. It is linked with other essential Google services as well, like Google Maps, Gmail, Google Music, etc. After uninstalling the Google Play Service, you might face trouble using various essential apps.

Furthermore, it might tamper with the overall functionality of your device as well. For instance, you could encounter network issues, messaging problems, app crashing, and more. Since the Play Service is closely associated with Android system, it might have a prominent effect on your phone. If you have a rooted device, then you can easily install custom ROM and resolve these issues. Though, for a non-rooted device, overcoming these problems could be a big hurdle.

Part 3: How to disable Google Play Service?

By now, you already know all the repercussions of getting rid of Google Play Services permanently. Before you learn how to update Play Store after uninstalling updates, be sure whether you wish to uninstall Google Play Services or not. You can also choose to simply disable the services as well. If you face any severe issue afterward, then you can always enable the services manually.

To disable the Google Play Services, just go to your phone’s Settings > Applications > All and open Google Play Services. You will get to know about the app’s detail and a few other options here. Just tap on the “Disable” button. It will generate another pop-up message. Confirm it by tapping on the “Ok” button. This will disable Google Play Services on your device. Later, you can follow the same drill to enable it as well.

uninstall google play services-open Google Play Services

Now when you know how to uninstall Google Play Store on your device, you can easily customize it. Get rid of any kind of problem you are facing due to lack of storage or battery issues related to Google Play services after following these instructions. Feel free to drop a comment below if you face any setback while following this tutorial.


  • Title: Why Your Poco C65 Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:56:40
  • Updated at : 2024-07-31 12:56:40
  • Link: https://howto.techidaily.com/why-your-poco-c65-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.