Why Your Realme 12 Pro+ 5G Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Realme 12 Pro+ 5G Screen Might be Unresponsive and How to Fix It | Dr.fone

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Why Your Realme 12 Pro+ 5G Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Realme 12 Pro+ 5G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Realme 12 Pro+ 5G Screen Unresponsive Issues

An unresponsive Realme 12 Pro+ 5G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Realme 12 Pro+ 5G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Realme 12 Pro+ 5G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Realme 12 Pro+ 5G device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Realme 12 Pro+ 5G device shuts down. Then, press and hold the power button to turn the Realme 12 Pro+ 5G device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Realme 12 Pro+ 5G device and clear any temporary files or processes causing the issue.

Step 1. Leave your Realme 12 Pro+ 5G device on until the battery completely drains and the Realme 12 Pro+ 5G device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Realme 12 Pro+ 5G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Realme 12 Pro+ 5G device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Realme 12 Pro+ 5G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Realme 12 Pro+ 5G screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Realme 12 Pro+ 5G phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Realme 12 Pro+ 5G phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Realme 12 Pro+ 5G customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Realme 12 Pro+ 5G website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Realme 12 Pro+ 5G Screen Unresponsiveness

While Realme 12 Pro+ 5G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Realme 12 Pro+ 5G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Realme 12 Pro+ 5G, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Realme 12 Pro+ 5G device may become unresponsive due to wear and tear. This can happen to models like the Realme 12 Pro+ 5G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Realme 12 Pro+ 5G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Realme 12 Pro+ 5G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Realme 12 Pro+ 5G device itself may be necessary in severe cases. Protecting the Realme 12 Pro+ 5G device with a case and handling it carefully to prevent physical damage is important.

While Realme 12 Pro+ 5G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Realme 12 Pro+ 5G Screen Unresponsiveness Issue

One of the most effective ways to prevent Realme 12 Pro+ 5G Screen unresponsiveness is by keeping the Realme 12 Pro+ 5G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Realme 12 Pro+ 5G Screen unresponsiveness is by protecting the Realme 12 Pro+ 5G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Realme 12 Pro+ 5G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Realme 12 Pro+ 5G App Store.

Using a reliable tool like Dr. Fone can help prevent Realme 12 Pro+ 5G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Realme 12 Pro+ 5G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Realme 12 Pro+ 5G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Realme 12 Pro+ 5G Screen unresponsiveness and keep your device running smoothly.

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Best Methods for Realme 12 Pro+ 5G Won’t Turn On

The Realme 12 Pro+ 5G 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Realme 12 Pro+ 5G 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Realme 12 Pro+ 5G 3. Should you encounter this setback, follow this guide diligently to revive your Realme 12 Pro+ 5G 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Realme 12 Pro+ 5G 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

damaged charging cable

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

power source issues

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

charging port issues google pixel

Scenario 2. Check for Damages

Sometimes, a Realme 12 Pro+ 5G 3 might not turn on due to physical damage incurred by the Realme 12 Pro+ 5G device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Realme 12 Pro+ 5G 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Realme 12 Pro+ 5G 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Realme 12 Pro+ 5G device from turning on. Consider professional repair services if necessary.

google pixel physical damage

Reason 2. Water or Moisture Exposure

Solution: If the Realme 12 Pro+ 5G 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Realme 12 Pro+ 5G device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Realme 12 Pro+ 5G device dry completely before attempting to power it on.

google pixel water damage

Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Realme 12 Pro+ 5G device. You should seek professional assistance from authorized service centers.

google pixel hardware malfunction

Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Realme 12 Pro+ 5G 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Realme 12 Pro+ 5G 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

google pixel device stuck boot loop

Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Realme 12 Pro+ 5G device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

put google pixel in safe mode

Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Realme 12 Pro+ 5G 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Realme 12 Pro+ 5G. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

Key Features of Wondershare Dr.Fone

  1. Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
  2. It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
  3. This tool is compatible with all the mainstream Realme 12 Pro+ 5G models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Realme 12 Pro+ 5G. Go through the steps mentioned below to use Dr.Fone for the repair process.

  • Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

launch dr fone android repair

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  • Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Realme 12 Pro+ 5G device and hit the “Next” option. Then, you need to put your Realme 12 Pro+ 5G on Download Mode following the on-screen instructions.

set device properties and proceed

  • Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Realme 12 Pro+ 5G device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

confirm firmware installation

  • Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

repair android device successfully

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Realme 12 Pro+ 5G 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Realme 12 Pro+ 5G device’s system. It potentially my Realme 12 Pro+ 5G 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Realme 12 Pro+ 5G device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Realme 12 Pro+ 5G 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Realme 12 Pro+ 5G device to shut down and reboot, potentially resolving the issue.

perform power cycle google pixel

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Realme 12 Pro+ 5G device’s battery performance and refreshes the system. Allow the Realme 12 Pro+ 5G 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Realme 12 Pro+ 5G 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Realme 12 Pro+ 5G device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Realme 12 Pro+ 5G 3 won’t turn on. This can hinder the functionality of the Realme 12 Pro+ 5G device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Realme 12 Pro+ 5G device to its default settings and resolve underlying issues.

reset settings google pixel

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Realme 12 Pro+ 5G 3/4. This process erases all user data, apps, settings, and files stored on the Realme 12 Pro+ 5G device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Realme 12 Pro+ 5G 3/4

  • Step 1. Access the “Settings” application on your Realme 12 Pro+ 5G 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

open system settings google pixel

  • Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

factory reset google pixel

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Realme 12 Pro+ 5G 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Realme 12 Pro+ 5G device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Realme 12 Pro+ 5G device’s startup routine, causing Realme 12 Pro+ 5G 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Realme 12 Pro+ 5G 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Realme 12 Pro+ 5G device without interference from downloaded applications.

reboot google pixel to safe mode

Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Realme 12 Pro+ 5G device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Realme 12 Pro+ 5G device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

uninstall app in google pixel

Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Realme 12 Pro+ 5G device, verify whether the problem persists.

clear storage and cache

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

update app to latest version

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Realme 12 Pro+ 5G 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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What To Do When Realme 12 Pro+ 5G Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Realme 12 Pro+ 5G device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Realme 12 Pro+ 5G device’s display remains blank, and you are unable to interact with the Realme 12 Pro+ 5G device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Dr.Fone - Data Recovery (Android)

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Realme 12 Pro+ 5G device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Realme 12 Pro+ 5G Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

  • Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Highest retrieval rate in the industry.
  • Compatible with most Realme 12 Pro+ 5G devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Realme 12 Pro+ 5G devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Realme 12 Pro+ 5G out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

    choose android info

  4. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  5. Then the tool will download the Android firmware and flash the new firmware to your Realme 12 Pro+ 5G.

    fixing android black screen of death

  6. A moment later, your Realme 12 Pro+ 5G will be repaired completely, and the black screen of death will be fixed.

    android brought out of black screen of death

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Realme 12 Pro+ 5G

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Realme 12 Pro+ 5G, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Realme 12 Pro+ 5G device restarts.

Step 1: For Realme 12 Pro+ 5G devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Realme 12 Pro+ 5G device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

wa stickers

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Realme 12 Pro+ 5G device

If your Realme 12 Pro+ 5G screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Realme 12 Pro+ 5G turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Realme 12 Pro+ 5G.

Step 2: Boot the Realme 12 Pro+ 5G device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Realme 12 Pro+ 5G devices:

  • For older Realme 12 Pro+ 5G devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Realme 12 Pro+ 5G devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Realme 12 Pro+ 5G device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Realme 12 Pro+ 5G device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Realme 12 Pro+ 5G device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Realme 12 Pro+ 5G device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Realme 12 Pro+ 5G device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Realme 12 Pro+ 5G device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Realme 12 Pro+ 5G device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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  • Title: Why Your Realme 12 Pro+ 5G Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 21:29:10
  • Updated at : 2024-03-21 14:19:48
  • Link: https://howto.techidaily.com/why-your-realme-12-proplus-5g-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Why Your Realme 12 Pro+ 5G Screen Might be Unresponsive and How to Fix It | Dr.fone