Why Your Realme C67 5G Screen Might be Unresponsive and How to Fix It | Dr.fone
Why Your Realme C67 5G Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Realme C67 5G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
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## 5 Solutions to Solve Realme C67 5G Screen Unresponsive IssuesAn unresponsive Realme C67 5G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Realme C67 5G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Realme C67 5G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Realme C67 5G device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Realme C67 5G device shuts down. Then, press and hold the power button to turn the Realme C67 5G device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Realme C67 5G device and clear any temporary files or processes causing the issue.
Step 1. Leave your Realme C67 5G device on until the battery completely drains and the Realme C67 5G device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive Realme C67 5G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Realme C67 5G device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Realme C67 5G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Realme C67 5G screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Realme C67 5G phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Realme C67 5G phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Realme C67 5G customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Realme C67 5G website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of Realme C67 5G Screen Unresponsiveness
While Realme C67 5G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Realme C67 5G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Realme C67 5G, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Realme C67 5G device may become unresponsive due to wear and tear. This can happen to models like the Realme C67 5G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Realme C67 5G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Realme C67 5G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Realme C67 5G device itself may be necessary in severe cases. Protecting the Realme C67 5G device with a case and handling it carefully to prevent physical damage is important.
While Realme C67 5G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid Realme C67 5G Screen Unresponsiveness Issue
One of the most effective ways to prevent Realme C67 5G Screen unresponsiveness is by keeping the Realme C67 5G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Realme C67 5G Screen unresponsiveness is by protecting the Realme C67 5G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Realme C67 5G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Realme C67 5G App Store.
Using a reliable tool like Dr. Fone can help prevent Realme C67 5G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
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Conclusion
Realme C67 5G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Realme C67 5G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Realme C67 5G Screen unresponsiveness and keep your device running smoothly.
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Realme C67 5G Bootloop Problem, How to Fix it Without Data Loss
Have you, like many other users, faced the bootloop Android problem and wondered what exactly is Android boot loop. Well, Android boot loop is nothing but an error that makes your phone switch on itself every time you manually turn it off. To be precise, when your Realme C67 5G does not remain switched off or powered off and starts to boot up automatically after a few seconds, it might be stuck in the boot loop Android.
An Android boot loop is a very common problem and is one of the first symptoms of a soft-bricked device. Also, when your device is experiencing Android boot loop issue, it does not start normally to reach the Home or Locked Screen and remains frozen at the Realme C67 5G device’s logo, Recovery Mode or a lit-up screen. Many people fear losing their data and other files due to this error and thus, it is a very confusing situation to be in.
We understand the inconvenience caused, therefore, here are ways to tell you how to fix the bootloop problem in Android devices without losing any important data.
However, before moving on, let us learn a little about the causes for the Android boot loop error.
Part 1: What might cause the bootloop issue on Android?
Android boot loop error might seem weird and unexplainable but it occurs because of some specific reasons.
Firstly, please understand that it is a misnomer that boot loop error occurs only in a rooted device. Boot loop Android error can also occur in a stock device with the original software, ROM, and firmware.
In a rooted device, changes made, such as flashing a new ROM or customized firmware which are not compatible with the Realme C67 5G device’s hardware or existing software, can be blamed for the boot loop problem.
Moving on, when your device’s software is unable to communicate with the system files during the start-up process, Android boot loop problem may arise. Such a glitch is caused if you have recently updated the Android version.
Also, corrupt App update files may also cause the bootloop Android issue. Apps and programs downloaded from unknown sources bring in a particular type of virus that prevents you from using your device smoothly.
All-in-all, Android boot loop error is a direct outcome of when you try to tamper with your device’s internal settings.
Hence, if you are looking for ways to guide you about how to fix boot loop issue, you will have to revamp the Realme C67 5G device internally by either resetting it or adopting a recovery method.
Read on to know more about how to fix the bootloop error without any data loss when your device suffers from the bootloop Android problem.
Part 2: One click to Fix Android Bootloop without factory reset
If you are trying to figure out how to fix boot loop, the first option you have is the one-click fix to Android Bootloop which involves using the Dr.Fone - System Repair software.
This is designed to repair any data corruption on your device and restores your firmware to its usual working condition.
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To help you get started, here’s a step-by-step guide on how to use Dr.Fone - System Repair.
Note: This method can erase data on your device, including your personal files, so make sure you’ve backed up your device before proceeding.
Step #1 Download the Dr.Fone - System Repair software from the website and install it onto your computer.
Open the software and select the System Repair option from the main menu to fix the Android bootloop error.
Step #2 Connect your Realme C67 5G to your computer using the official cable and select the “Android” option from the three menu items. Click “Start” to confirm.
You’ll then need to input the Realme C67 5G device information, such as your carrier info, device name, model, and country/region in order to ensure you’re downloading and repairing the correct firmware to your phone.
Step #3 Now you’ll need to put your phone into Download Mode to remove the Android bootloop.
For this, you can simply follow the onscreen instructions for both phones with and without home buttons.
Click “Next”, and the software will begin downloading the firmware repair files.
Step #4 Now you can sit back and watch the magic happen!
Make sure your computer stays connected to the internet, and your device stays connected to your computer throughout the entire process. Once the firmware has been downloaded, it will be automatically installed onto your mobile device, removing the boot loop Android error.
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You’ll be notified when the process is done and when you can remove your device and start using free from the boot loop Android error!
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Part 3: Soft reset to fix Android bootloop issue
When your device is stuck in Android boot loop, it does not necessarily mean that it is bricked. Boot loop might be occurring due to a simpler problem which can be fixed by turning off your device. This sounds like a home remedy for a serious problem but it works and resolves the problem most of the time.
Follow the steps given below to soft reset your device:
Turn the Realme C67 5G device off and take out its battery.
If you cannot take the battery out, let the phone be off for about 3 to 5 minutes, and then turn it back on.
Simply performing a soft reset on your device can help you if you are looking for solutions for how to fix the bootloop issue. This a very useful method as it does not result in any kind of loss in data and protects all your media files, documents, settings, etc.
In case the Realme C67 5G device does not turn on normally and is still stuck in the bootloop Android problem, be prepared to use the troubleshooting techniques given and explained below.
Part 4: Boot into Safe Mode to fix Android boot loop
Booting your Realme C67 5G into Safe Mode is a useful troubleshooting step to fix boot loop issues caused by third-party apps. When in Safe Mode, the Realme C67 5G device will start up with only essential system apps, and any downloaded apps that might be causing conflicts won’t run. Here’s how you can boot your Realme C67 5G into Safe Mode to address the boot loop problem:
Step 1: Power Off Your Device
Hold down the power button until it turns off completely.
Step 2: Access Safe Mode
To enter Safe Mode, follow these steps based on your device model:
- For most Android devices: Press and hold the power button to turn on your device. As soon as the manufacturer’s logo appears, press and hold the Volume Down button until the Realme C67 5G device finishes booting. You should see “Safe Mode” displayed in the bottom left or right corner of the screen.
- Some devices might require slightly different key combinations. Refer to your device’s user manual or perform an online search for the specific method to enter Safe Mode for your model.
Step 3: Observe the Realme C67 5G device
Once your device has booted into Safe Mode, use it for a while to see if the boot loop issue persists. If the boot loop doesn’t occur in Safe Mode, it indicates that the problem is likely caused by a third-party app.
Step 4: Identify and Uninstall Problematic Apps
Now that you’re in Safe Mode, it’s time to identify the troublesome app. Start by uninstalling recently installed apps one by one until the boot loop problem is resolved. After each uninstallation, restart your device normally to check if the boot loop still occurs. Continue this process until you find the problematic app.
Step 5: Restart Normally
Once you’ve identified and uninstalled the problematic app, restart your device normally to exit Safe Mode. Your Android device should now start up without getting stuck in a boot loop.
By following these steps and using Safe Mode to isolate problematic apps, you can effectively troubleshoot and resolve boot loop issues on your Realme C67 5G.
Part 4: Factory reset to fix Android bootloop issue
Factory reset, also known as Hard Reset, is a one-stop solution for all your software resulting in issues. Android boot loop being such problem, can be easily overcome by performing a factory reset.
Please note that all your device’s data and settings will be deleted by adopting this method. However, if you have a Google account signed in on your Realme C67 5G, you will be able to retrieve most of your data once the Realme C67 5G device turns on.
To factory reset your Android boot loop device, you must first boot into the Recovery Mode screen.
To do this:
Press the volume down button and power button together until you see a screen with multiple options before you.
When you are at the Recovery Mode screen, scroll down using the volume down key, and from the options given, select “Factory Reset” using the power key.
Wait for your device to perform the task and then:
Reboot the phone in Recovery Mode by selecting the first option.
This solution is known to fix the boot loop error 9 out of 10 times, but if you still can’t start your Realme C67 5G normally, consider using a CWM Recovery to resolve the Android boot loop issue.
Part 5: Use CWM Recovery to fix bootloop on rooted Android
CWM stands for ClockworkMod and it is a very popular custom recovery system. To use this system to solve the boot loop Android error, your Realme C67 5G must be rooted with CWM Recovery System which basically means CWM must be downloaded and installed on your device.
Furthermore, to use CWM Recovery to fix boot loop on rooted Android devices, follow the steps given below:
Press the home, power, and volume up buttons to launch the CWM Recovery screen.
Note: you might have to use a different combination of keys to enter into Recovery Mode, depending on your device’s model.
Scroll down using” the volume key to select “Advanced”.
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Now select “Wipe” and choose to wipe “Dalvik Cache”.
In this step, select “Mounts and Storage” to click on “Wipe” or “Cache”.
Once this is done, make sure to reboot your Realme C67 5G.
This process with successfully fix the Android boot loop error and not cause any loss of data stored on your device stuck in boot loop.
So the bottom line is that boot loop Android issue may seem like an irreparable error but it can be resolved by carefully following the techniques explained above. These methods not only tell you how to fix the bootloop problem but also prevent it from occurring in the future.
An Android boot loop is a common phenomenon with all Android devices because we tend to tamper with our device’s internal settings. Once the ROM, firmware, kernel, etc are damaged or rendered incompatible with the Realme C67 5G device’s software, you cannot expect it to function smoothly, hence, the boot loop error occurs. Since you are not the only one suffering from the Android boot loop problem, be rest assured that the ways, given above, to combat it are recommended by users facing similar troubles. So, don’t hesitate and go ahead to try them on.
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My Videos Aren’t Playing on Realme C67 5G – What Can I Do?
There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Realme C67 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
Why Are My Videos Not Playing On Android?
Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
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2. Restart Your Realme C67 5G
While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
4. Check the Internet Connection
If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
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6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Realme C67 5G in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Realme C67 5G to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Realme C67 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
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8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Realme C67 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
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Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
- Title: Why Your Realme C67 5G Screen Might be Unresponsive and How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:57:10
- Updated at : 2024-07-31 12:57:10
- Link: https://howto.techidaily.com/why-your-realme-c67-5g-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.