Why Your Realme GT Neo 5 SE Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Realme GT Neo 5 SE Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Realme GT Neo 5 SE Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Realme GT Neo 5 SE screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Realme GT Neo 5 SE Screen Unresponsive Issues

An unresponsive Realme GT Neo 5 SE screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Realme GT Neo 5 SE screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Realme GT Neo 5 SE screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Realme GT Neo 5 SE device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Realme GT Neo 5 SE device shuts down. Then, press and hold the power button to turn the Realme GT Neo 5 SE device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Realme GT Neo 5 SE device and clear any temporary files or processes causing the issue.

Step 1. Leave your Realme GT Neo 5 SE device on until the battery completely drains and the Realme GT Neo 5 SE device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Realme GT Neo 5 SE screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Realme GT Neo 5 SE device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Realme GT Neo 5 SE device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Realme GT Neo 5 SE screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Realme GT Neo 5 SE phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Realme GT Neo 5 SE phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Realme GT Neo 5 SE customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Realme GT Neo 5 SE website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Realme GT Neo 5 SE Screen Unresponsiveness

While Realme GT Neo 5 SE devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Realme GT Neo 5 SE device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Realme GT Neo 5 SE, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Realme GT Neo 5 SE device may become unresponsive due to wear and tear. This can happen to models like the Realme GT Neo 5 SE F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Realme GT Neo 5 SE device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Realme GT Neo 5 SE Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Realme GT Neo 5 SE device itself may be necessary in severe cases. Protecting the Realme GT Neo 5 SE device with a case and handling it carefully to prevent physical damage is important.

While Realme GT Neo 5 SE devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Realme GT Neo 5 SE Screen Unresponsiveness Issue

One of the most effective ways to prevent Realme GT Neo 5 SE Screen unresponsiveness is by keeping the Realme GT Neo 5 SE device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Realme GT Neo 5 SE Screen unresponsiveness is by protecting the Realme GT Neo 5 SE device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Realme GT Neo 5 SE device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Realme GT Neo 5 SE App Store.

Using a reliable tool like Dr. Fone can help prevent Realme GT Neo 5 SE Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Realme GT Neo 5 SE Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Realme GT Neo 5 SE device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Realme GT Neo 5 SE Screen unresponsiveness and keep your device running smoothly.

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8 Ultimate Fixes for Google Play Your Realme GT Neo 5 SE Isn’t Compatible

Nowadays, keeping yourself informed about the newest apps and features is essential. Have you encountered the error message “Google Play your device isn’t compatible with this version?” When attempting to download or update an application, this problem can pose a significant obstacle. The good news is that you can now alleviate those concerns.

In this article, we delve into how to resolve the “your device isn’t compatible with this version Google Play” error. It will discuss the top 8 ultimate fixes for this vexing issue that many Android users face. From practical tips to advanced solutions, this article aims to empower you with the knowledge to overcome this challenge.

Part 1: Reasons Behind Your Device Isn’t Compatible With This Version Play Store

Encountering the frustrating “your device isn’t compatible with this version Google Play“ error can be disruptive. That’s why it is essential to go through the underlying reasons causing this compatibility issue:

1. Outdated Operating System Firmware

One of the primary culprits behind the compatibility error is outdated OS firmware. App developers release updates to keep up with the latest features and security patches. That’s why an obsolete OS version on your device may render it incompatible with the newer app versions available on the Google Play Store.

2. Insufficient Hardware Requirements

Each application has specific hardware prerequisites that your device needs to fulfill. In case your smartphone does not meet the required specifications, you won’t be able to utilize the app. Thus, Google Play Store may restrict access to certain applications, citing compatibility issues.

3. Corrupted Cache Files

Cache files are designed to enhance the speed and efficiency of app loading. Yet, they can sometimes become corrupt. When this occurs, it disrupts the app’s normal operation. Clearing these corrupted cache files is often a crucial step.

4. Geographic Restrictions

In certain cases, app developers or Google Play itself may impose geographic restrictions. This could lead to compatibility issues if your device is located in an area where the app is restricted. Understanding the geographical availability of an app is vital in finding the root cause.

4. Beta Versions and Unstable Releases

Engaging with beta versions or unstable releases of an app can result in compatibility issues. These versions are typically in the testing phase. That’s why their compatibility with a wide range of devices may not be guaranteed. If you find yourself facing compatibility errors, it’s worth checking if you are in a beta program.

Part 2: 8 Reliable Fixes for Google Play Your Device Isn’t Compatible With This Version

Facing the “Play Store your device isn’t compatible with this version” error is an all-too-familiar setback. However, fear not, as this article will be your guide in resolving this issue. Summarized below are the top 8 solutions to fix this error with ease:

Fix 1: Force Quit Google Play Store

Force quitting the Google Play Store is a simple yet effective first step in resolving compatibility issues. Occasionally, the app may encounter glitches or background errors. These can hinder its proper functioning. Force quitting the Google Play Store and restarting it can often rectify these issues. You can use the following steps to force quit Google Play Store:

  • Step 1. On your Realme GT Neo 5 SE, find the Google Play Store and long-press its icon. Press “App info” from the pop-up menu to access the app information screen.

play store app info

  • Step 2. Here, tap the “Force Stop” option to force close the Google Play Store. After a while, relaunch the app to see if the issue is resolved.

force stop play store

Fix 2: Clear Google Play Store Cache

Clearing the cache of the Google Play Store is a targeted solution. It addresses potential compatibility issues arising from corrupted or outdated temporary files. The cache stores data that helps the app load faster. Yet, when these files become corrupted, it can lead to performance issues. Follow these steps to clear the Google Play Store cache and the “device not compatible Google Play” issue:

  • Step 1. After finding the Google Play Store on your device, press and hold the icon until a pop-up menu appears. Here, touch the “App info” option to reach the screen displaying information about the app.

access app info

  • Step 2. Here, press “Storage and Cache,” and on the following screen, tap “Clear cache.” Confirm your action to wipe the cache data. Afterward, access the targeted app again to check if the issue is resolved.

clear play store cache

Fix 3: Remove the Google Services Framework’s Cache and Data

The Google Services Framework plays a crucial role in your Realme GT Neo 5 SE. It is essential in the functioning of various Google services, including the Google Play Store. Clearing its cache and data can be an effective method to tackle compatibility issues. Here’s a step-by-step guide on how to remove the Google Services Framework’s cache and data:

  • Step 1. Open your device’s Settings and scroll down to tap “Apps.” There, press the “All Apps” options, and on the following screen, choose “Show System” from the top right corner.

access system apps

  • Step 2. Now, find and tap the “Google Services Framework” app and go on to press “Storage and Cache.” Here, use “Clear Cache” and “Clear Storage” to clear its cache and data.

clear storage and cache

Fix 4: Update the Android OS Version

An outdated operating system is a common factor behind compatibility issues. This case is often used with Google Play Store and other important apps. Maintaining your Realme GT Neo 5 SE’s compatibility with the latest app releases is essential. To ensure your Android operating system is up-to-date, please proceed with the following steps:

Instructions. You will need to start by accessing the Realme GT Neo 5 SE device’s “Settings.” Scroll down to find and press the “System” option. On the following screen, tap “Software Update” to check if an update is available. If there is one, follow the on-screen prompts to update your device’s OS.

checking system update

Fix 5: Uninstall the Google Play Store Updates

In certain cases, issues with the Google Play Store itself may be contributing to compatibility errors. Uninstalling recent updates can revert the app to its default state. It can potentially resolve the problem. Follow these steps to uninstall updates for the Google Play Store and resolve “device not compatible Play Store” issues:

  • Step 1. Using your Realme GT Neo 5 SE’s Settings, access the Google Play Store app in the “Apps” tab. Once on its info page, tap the three dots icon from the top right corner.

navigate app settings

  • Step 2. From the available options, choose “Uninstall updates.” Then confirm your decision when prompted to delete the Google Play Store updates.

uninstall play store updates

Fix 6: Sideload the Incompatible Android App

If all else fails and the compatibility issue persists, sideloading the app can be a workaround. It means installing the app manually without using the Google Play Store. This approach proves especially valuable for users with a strong determination to access a specific application. Below is a comprehensive, step-by-step tutorial on how to sideload an app:

  • Step 1. Long-press the Google Chrome icon to open the app info menu. Navigate to the “Install unknown apps” section. Here, toggle the switch to enable “Allow from this source.”

allow apps to download via chrome

  • Step 2. Afterward, access a reliable, trusted website where the APK for the targeted app is available. Download and install the app to resolve the compatibility issues.

try installing apk

Fix 7: Install a Custom ROM

Have you exhausted other options and are still grappling with compatibility issues? Installing a custom ROM could be a more advanced but effective solution. Custom ROMs are modified versions of Android operating systems developed by the Android community. Engaging in this procedure entails large modifications to your device’s software. It is crucial to comprehend the potential consequences and proceed with caution.

Installing a custom ROM may void your device’s warranty. Moreover, it’s crucial to choose a ROM compatible with your device model. Installing a custom ROM is an advanced solution that should be approached with caution. It has the capability to address compatibility issues. Nevertheless, it demands a certain level of technical expertise and may not be suitable for all users.

install custom rom

Fix 8: Try Using a Third-Party App Store

The final solution to avoid compatibility issues on the Google Play Store is to use a different app store. Exploring alternative app stores can be a pragmatic workaround. Several third-party app stores offer a diverse range of applications. They might provide the desired app without encountering compatibility errors and help avoid the “device not compatible Google Play” error.

You can explore reputable third-party app stores such as Aptoide, Amazon Appstore, GetJar, or SlideME. Ensure the chosen app store is reputable and widely used, minimizing potential security risks. Exercise caution and ensure the legitimacy of the app store to avoid security risks.

use other third-party app

Part 3: Is Your Play Store Not Working Properly? Fix It Now With Wondershare Dr.Fone

If you are unable to download any application on your Realme GT Neo 5 SE, it might be because of your Play Store issue. Play Store is the crucial element in your device, providing your facility with many features and functions. Get it fixed by trying Wondershare Dr.Fone – System Repair (Android) tool within a few clicks.

The System Repair tool in Dr.Fone helps you to resolve this issue in your Android Phone with powerful mechanisms and efficient working. It provides a user-friendly interface to fix Play Store Not Working with much ease.

Key Features of Wondershare Dr.Fone

  1. Fone – System Repair (Android) allows you to repair your Realme GT Neo 5 SE easily in just a few clicks.
  2. This tool is also used to resolve the Black Screen of Death issue and Bricked Android devices problem.
  3. Users can fix their Android devices of any model or brand within minutes.
  4. With its easy-to-follow guide and steps, no technical expertise is required to use Dr.Fone’s software.

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  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

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Steps Involved To Fix Play Store Not Working Properly via Wondershare Dr.Fone

Now, we will be discussing the guide to resolve your “Google Play your device isn’t compatible with this version” errors. Here is how to fix the Play Store not working properly with Wondershare Dr.Fone – System Repair (Android):

  • Step 1: Access Wondershare Dr.Fone on Computer

The first thing you need to do is to launch Wondershare Dr.Fone on your PC and access the “Toolbox” panel, followed by the “System Repair” section. Then, select the “Android” device and hit the “Start” button to proceed with the repair process.

android system repair

  • Step 2: Put Device Details and Download the Firmware

After that, you need to enter the Realme GT Neo 5 SE device details like the “Name, Model, Brand, etc.” and put your phone on a Download Mode. Following this step, the firmware will download on its own, and you need to click the “Fix Now” button to install it on your Realme GT Neo 5 SE.

enter device details

  • Step 3: Confirm the Installation and End the Process

In the last step, you will have to put in the code and proceed with the “Confirm” button to initiate the repair process. This may delete all your data in the Realme GT Neo 5 SE device, and once it has ended, select the “Done” button to conclude the process.

type code and confirm it

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Conclusion

To conclude, encountering compatibility issues like “Google Play your device isn’t compatible with this version,” can be a frustrating roadblock. However, this article has armed you with the knowledge through exploring various fixes. You now possess a toolkit of solutions to overcome the notorious issue. From forced quitting the Google Play Store to exploring the realm of custom ROMs, each fix has been crafted to cater to different user preferences.

For users seeking a comprehensive solution, Wondershare Dr.Fone emerges as a versatile and powerful tool. It goes beyond conventional troubleshooting methods. Its “Android Repair” feature is tailored to address various Android system issues, including those affecting the Google Play Store.

Realme GT Neo 5 SE Camera Not Working Unexpected Error? Fix It Now

For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.

camera not working error in android

Part I: Why Is Android Camera Not Working?

There are a few reasons why the camera app is not working on your Realme GT Neo 5 SE.

Low Memory

Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.

Low Storage

The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.

General Bugs And Glitches

OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.

Hardware Issues

In the rarest cases, there might have developed an actual hardware issue with the camera system on your Realme GT Neo 5 SE. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.

Part II: How To Fix Android Camera Not Working Issue?

So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Realme GT Neo 5 SE right where you are, without needing to take the Realme GT Neo 5 SE device to the manufacturer’s service center.

II.I: Restart The Handset

One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Realme GT Neo 5 SE device refreshes everything just enough to resolve most commonly occurring issues.

restarting android handset

Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.

II.II: Close And Relaunch The Camera App

If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.

Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.

closing apps in app switcher

Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.

II.III: Check App Permissions

These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:

Step 1: Go to Settings > Apps > Camera > Permissions.

camera permissions check android

Step 2: Tap Camera.

set camera permissions android

Step 3: See if the selected option is Allow Only While Using This App. If not, select it.

II.IV: Clear The Camera App Cache

Clearing the camera app cache is sometimes helpful. To do that:

Step 1: Go to Settings > Apps > Camera and tap Storage Usage.

clear camera app cache

Step 2: Tap Clear Cache.

clear camera app cache android

The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:

Step 1: Go to Settings > Apps > Photos > Storage Usage.

clear photo gallery app cache

Step 2: Tap Clear Cache.

II.VI: Check For App Updates

This does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.

Step 1: Go to Play Store and tap your profile picture on the right.

google play store app updates

Step 2: Tap Manage Apps and Device.

check for app updates play store

Step 3: If there are updates available, Tap Update All to update all apps.

II.VII: Cool The Phone Down

We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.

If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.

II.VIII: Nudge The Camera System

You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.

II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)

Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.

Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!

Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.

Download Dr.Fone here.

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Step 1: Launch Dr.Fone app on your PC or Mac.

wondershare drfone on windows

Step 2: Click System Repair module and then Android.

drfone system repair for android

Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.

drfone system repair android

Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.

android system repair drfone

Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.

set phone in download mode

Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.

fix android camera not working

Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.

confirm android firmware repair drfone

When the repair is complete, Dr.Fone shows the final screen as below:

fix android camera not working with drfone

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Conclusion

The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.


Also read:

  • Title: Why Your Realme GT Neo 5 SE Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-11-19 22:03:09
  • Updated at : 2024-11-21 22:08:38
  • Link: https://howto.techidaily.com/why-your-realme-gt-neo-5-se-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Why Your Realme GT Neo 5 SE Screen Might be Unresponsive and How to Fix It | Dr.fone