Why Your Realme Narzo N55 Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Realme Narzo N55 Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Realme Narzo N55 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Realme Narzo N55 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Realme Narzo N55 Screen Unresponsive Issues

An unresponsive Realme Narzo N55 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Realme Narzo N55 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Realme Narzo N55 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Realme Narzo N55 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Realme Narzo N55 device shuts down. Then, press and hold the power button to turn the Realme Narzo N55 device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Realme Narzo N55 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Realme Narzo N55 device on until the battery completely drains and the Realme Narzo N55 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Realme Narzo N55 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Realme Narzo N55 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Realme Narzo N55 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Realme Narzo N55 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Realme Narzo N55 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Realme Narzo N55 phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Realme Narzo N55 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Realme Narzo N55 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Realme Narzo N55 Screen Unresponsiveness

While Realme Narzo N55 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Realme Narzo N55 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Realme Narzo N55, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Realme Narzo N55 device may become unresponsive due to wear and tear. This can happen to models like the Realme Narzo N55 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Realme Narzo N55 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Realme Narzo N55 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Realme Narzo N55 device itself may be necessary in severe cases. Protecting the Realme Narzo N55 device with a case and handling it carefully to prevent physical damage is important.

While Realme Narzo N55 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Realme Narzo N55 Screen Unresponsiveness Issue

One of the most effective ways to prevent Realme Narzo N55 Screen unresponsiveness is by keeping the Realme Narzo N55 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Realme Narzo N55 Screen unresponsiveness is by protecting the Realme Narzo N55 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Realme Narzo N55 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Realme Narzo N55 App Store.

Using a reliable tool like Dr. Fone can help prevent Realme Narzo N55 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Realme Narzo N55 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Realme Narzo N55 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Realme Narzo N55 Screen unresponsiveness and keep your device running smoothly.

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Realme Narzo N55 Screen Unresponsive? Here’s How to Fix It

Realme Narzo N55 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Realme Narzo N55 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Realme Narzo N55 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Realme Narzo N55 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Realme Narzo N55 Screen Unresponsive?

There are several reasons why a Realme Narzo N55 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Realme Narzo N55 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Realme Narzo N55 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Realme Narzo N55 device unusable.

  • Equipment is worn out: Hardware problems can also cause Realme Narzo N55 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Realme Narzo N55 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Realme Narzo N55 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Realme Narzo N55 Screen Unresponsive

In the previous section, we identified the possible causes of Realme Narzo N55 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Realme Narzo N55 model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Realme Narzo N55 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Realme Narzo N55’s touch screen and power button issues, such as unresponsiveness. By restarting the Realme Narzo N55 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Realme Narzo N55 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Realme Narzo N55logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Realme Narzo N55 device from functioning correctly. Leaving the Realme Narzo N55 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Realme Narzo N55 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Realme Narzo N55 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Realme Narzo N55 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Realme Narzo N55 Y2 and Realme Narzo N55 5A.

4. Optimize Device Performance

One solution is to optimize the Realme Narzo N55 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Realme Narzo N55 device and perform a factory reset, which can help reset the Realme Narzo N55 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Realme Narzo N55 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Realme Narzo N55 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Realme Narzo N55 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Realme Narzo N55 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Realme Narzo N55 Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Realme Narzo N55 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Realme Narzo N55 Y2 and Realme Narzo N55 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Realme Narzo N55 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Realme Narzo N55.

dr fone repair on xiaomi devices

How To Avoid A Realme Narzo N55 Screen Unresponsive?

To avoid facing a Realme Narzo N55 screen unresponsive issue, users can take several preventative measures. One important step is to update the Realme Narzo N55 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Realme Narzo N55 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Realme Narzo N55 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Realme Narzo N55 device runs smoothly and reliably.

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Conclusion

Encountering a Realme Narzo N55 screen unresponsive issue can be a common problem for some Realme Narzo N55 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Realme Narzo N55 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Realme Narzo N55 phone without any interruptions.

7 Solutions to Fix Error Code 963 on Google Play Of Realme Narzo N55

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Realme Narzo N55 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Realme Narzo N55 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Realme Narzo N55 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Realme Narzo N55 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Realme Narzo N55 device contains Home button:

  • Turn the Realme Narzo N55 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Realme Narzo N55 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Realme Narzo N55 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.


Also read:

  • Title: Why Your Realme Narzo N55 Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-11-20 19:25:34
  • Updated at : 2024-11-21 21:16:22
  • Link: https://howto.techidaily.com/why-your-realme-narzo-n55-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.