Why Your Tecno Camon 20 Pro 5G Screen Might be Unresponsive and How to Fix It | Dr.fone
Why Your Tecno Camon 20 Pro 5G Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Camon 20 Pro 5G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
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5 Solutions to Solve Tecno Camon 20 Pro 5G Screen Unresponsive Issues
An unresponsive Tecno Camon 20 Pro 5G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Camon 20 Pro 5G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Tecno Camon 20 Pro 5G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Tecno Camon 20 Pro 5G device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Camon 20 Pro 5G device shuts down. Then, press and hold the power button to turn the Tecno Camon 20 Pro 5G device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Camon 20 Pro 5G device and clear any temporary files or processes causing the issue.
Step 1. Leave your Tecno Camon 20 Pro 5G device on until the battery completely drains and the Tecno Camon 20 Pro 5G device shuts down.
Step 2. Connect your device to a power source and turn it back on.
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3. Check for Software Updates
Sometimes, an unresponsive Tecno Camon 20 Pro 5G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Tecno Camon 20 Pro 5G device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Camon 20 Pro 5G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Camon 20 Pro 5G screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Tecno Camon 20 Pro 5G phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Camon 20 Pro 5G phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Tecno Camon 20 Pro 5G customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Tecno Camon 20 Pro 5G website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of Tecno Camon 20 Pro 5G Screen Unresponsiveness
While Tecno Camon 20 Pro 5G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Camon 20 Pro 5G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Camon 20 Pro 5G, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Tecno Camon 20 Pro 5G device may become unresponsive due to wear and tear. This can happen to models like the Tecno Camon 20 Pro 5G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Tecno Camon 20 Pro 5G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Camon 20 Pro 5G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Camon 20 Pro 5G device itself may be necessary in severe cases. Protecting the Tecno Camon 20 Pro 5G device with a case and handling it carefully to prevent physical damage is important.
While Tecno Camon 20 Pro 5G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid Tecno Camon 20 Pro 5G Screen Unresponsiveness Issue
One of the most effective ways to prevent Tecno Camon 20 Pro 5G Screen unresponsiveness is by keeping the Tecno Camon 20 Pro 5G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Tecno Camon 20 Pro 5G Screen unresponsiveness is by protecting the Tecno Camon 20 Pro 5G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Tecno Camon 20 Pro 5G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Camon 20 Pro 5G App Store.
Using a reliable tool like Dr. Fone can help prevent Tecno Camon 20 Pro 5G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
Tecno Camon 20 Pro 5G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Camon 20 Pro 5G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Camon 20 Pro 5G Screen unresponsiveness and keep your device running smoothly.
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How to Fix It: Tecno Camon 20 Pro 5G Won’t Turn On
Did your Tecno Camon 20 Pro 5G decide to go on vacation and refuses to turn on? If your Tecno Camon 20 Pro 5G won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.
Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.
Part 1: Common Reasons That Your Tecno Camon 20 Pro 5G Won’t Turn On
If you cannot find any reason why your Tecno Camon 20 Pro 5G will not switch on, here are some possible reasons:
- Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
- Your phone’s battery may be out of charge.
- The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Tecno Camon 20 Pro 5G, it freezes or crash soon after.
- Your device is clogged up with dust and lint causing the hardware to not work properly.
- Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.
Part 2: Rescue Data on Android Phone That Will Not Turn On
If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.
Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.
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- It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
- Highest retrieval rate in the industry.
- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Tecno Camon 20 Pro 5G devices.
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If your Tecno Camon 20 Pro 5G won’t turn on, here is how you can use the software to recover data:
Step 1: Launch Wondershare Dr.Fone
On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Tecno Camon 20 Pro 5G to the computer using a USB cable.
Step 2: Decide which file types to recover
On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.
Step 3: Select the problem with your phone
Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.
Look up for your device – pick the Tecno Camon 20 Pro 5G device Name and Device Model. Advance by clicking on the Next button.
Step 4: Go into your Tecno Camon 20 Pro 5G’s Download Mode.
The data recovery tool will guide you on how you can go into your Tecno Camon 20 Pro 5G’s Download Mode. You should be getting a step-by-step guide on your computer.
Step 5: Scan the Android Phone.
Using the provided USB cable, attach your Tecno Camon 20 Pro 5G to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.
Step 6: Review and Retrieve the Data from Broken Android Phone.
Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.
Part 3: Android Phone Won’t Turn On: One Click Fix
After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?
Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.
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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.
Phase 1: Get the Tecno Camon 20 Pro 5G device ready and connect it
Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.
Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.
Step 3: Now, over the Tecno Camon 20 Pro 5G device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.
Phase 2: Enter ‘Download’ mode for fixing your Tecno Camon 20 Pro 5G
Step 1: You need to put your Tecno Camon 20 Pro 5G in Download mode for resolving the Android phone will not switch on.
- For the Tecno Camon 20 Pro 5G device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.
- For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.
Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.
Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.
Part 4: Android Phone Won’t Turn On: Common Fix
To try fixing an Android Phone that won’t turn on, follow these steps:
- For any Android devices, remove the battery (considering the battery of your Tecno Camon 20 Pro 5G can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
- Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Tecno Camon 20 Pro 5G device.
- Should the first two steps do not work, charge your Tecno Camon 20 Pro 5G to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
- If there are any connected hardware e.g. SD card, remove them from the Tecno Camon 20 Pro 5G device.
- Start your Tecno Camon 20 Pro 5G in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
- Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
- Send your Tecno Camon 20 Pro 5G to the repair shop should none of these steps work.
Part 5: Useful Tips to Protect Your Tecno Camon 20 Pro 5G
There are several reasons as to why your Tecno Camon 20 Pro 5G won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Tecno Camon 20 Pro 5G.
I. Hardware
- Remember that the components that make your Tecno Camon 20 Pro 5G is sensitive. To protect these components from being damaged, use a good guard casing.
- Take apart your Tecno Camon 20 Pro 5G and clean it routinely to avoid dust and lint from clogging the phone and overheating it.
II. Software
- It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
- Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
- Install reliable anti-virus and anti-malware software to safeguard your Tecno Camon 20 Pro 5G from malicious attacks.
- Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.
It is important to note that your phone contains some important data. Therefore, when your Tecno Camon 20 Pro 5G won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.
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Fixes for Apps Keep Crashing on Tecno Camon 20 Pro 5G
The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.
You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.
Part 1: What Are the Causes Behind Apps Keep Crashing on Android?
There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:
Insufficient Memory
When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.
Software Compatibility
Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.
Outdated Apps
Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.
Network Problems
Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.
App Bugs
Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.
Part 2: How to Fix the Apps Keep Crashing on Android?
Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:
Fix 1: Check the Internet Connection
As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.
Fix 2: Force Stop the Apps Keep Crashing
If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:
- Step 1: On your Tecno Camon 20 Pro 5G, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.
- Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.
Fix 3: Restart your Android Device
In case restarting the app hasn’t worked, you should try restarting your Tecno Camon 20 Pro 5G. Rebooting your device reset all the processes and apps in the Tecno Camon 20 Pro 5G device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Tecno Camon 20 Pro 5G, adhere to the following guidelines:
- Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Tecno Camon 20 Pro 5G.
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Fix 4: Update the Android OS
Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Tecno Camon 20 Pro 5G is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:
- Step 1: Launch the Settings app on your Tecno Camon 20 Pro 5G and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.
- Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.
Fix 5: Clear the App Cache
Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Tecno Camon 20 Pro 5G, follow these steps:
- Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.
- Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.
Fix 6: Reinstall the Buggy App
Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:
- Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”
- Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.
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Fix 7: Check the App Permissions
Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:
- Step 1: You will need to launch Settings on your Tecno Camon 20 Pro 5G and tap “Apps.” Here find and select the targeted app to open App Info.
- Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.
Fix 8: Check and Clear the Phone Storage
Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Tecno Camon 20 Pro 5G and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:
- Step 1: Open Settings on your Tecno Camon 20 Pro 5G and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Tecno Camon 20 Pro 5G device storage.
- Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.
Fix 9: Reboot Into Safe Mode
It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:
- Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.
- Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Tecno Camon 20 Pro 5G device into Safe Mode. To exit Safe Mode, you will need to restart the phone.
Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone
Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.
Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.
Main Features of Wondershare Dr.Fone
- Wondershare Dr.Fone is a specialized tool for fixing problems with Tecno Camon 20 Pro 5G devices, including the latest Tecno Camon 20 Pro 5G phones.
- It supports the Android system repair feature for over 1000 Android phones across the spectrum.
- With this tool, you can also fix bricked Android devices with ease.
Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone
The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:
- Step 1: Access System Repair from Toolbox
Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Tecno Camon 20 Pro 5G using a USB cable and select “Android” in Wondershare Dr.Fone.
- Step 2: Provide Your Android Device Information
Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”
- Step 3: Repair the Apps Keeps Crashing on Android
Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.
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Conclusion
To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.
With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.
- Title: Why Your Tecno Camon 20 Pro 5G Screen Might be Unresponsive and How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:58:15
- Updated at : 2024-07-31 12:58:15
- Link: https://howto.techidaily.com/why-your-tecno-camon-20-pro-5g-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.