Why Your Tecno Pop 7 Pro Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Tecno Pop 7 Pro Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Tecno Pop 7 Pro Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Pop 7 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

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5 Solutions to Solve Tecno Pop 7 Pro Screen Unresponsive Issues

An unresponsive Tecno Pop 7 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Pop 7 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Tecno Pop 7 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Tecno Pop 7 Pro device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Pop 7 Pro device shuts down. Then, press and hold the power button to turn the Tecno Pop 7 Pro device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Pop 7 Pro device and clear any temporary files or processes causing the issue.

Step 1. Leave your Tecno Pop 7 Pro device on until the battery completely drains and the Tecno Pop 7 Pro device shuts down.

Step 2. Connect your device to a power source and turn it back on.


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3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Tecno Pop 7 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Tecno Pop 7 Pro device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Pop 7 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Pop 7 Pro screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Tecno Pop 7 Pro phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Pop 7 Pro phone’s touchscreen.

5. Contact Customer Service

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If none of the above solutions work, it may be time to contact Tecno Pop 7 Pro customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Tecno Pop 7 Pro website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Tecno Pop 7 Pro Screen Unresponsiveness

While Tecno Pop 7 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Pop 7 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Pop 7 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Tecno Pop 7 Pro device may become unresponsive due to wear and tear. This can happen to models like the Tecno Pop 7 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Tecno Pop 7 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Pop 7 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Pop 7 Pro device itself may be necessary in severe cases. Protecting the Tecno Pop 7 Pro device with a case and handling it carefully to prevent physical damage is important.

While Tecno Pop 7 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

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How to Avoid Tecno Pop 7 Pro Screen Unresponsiveness Issue

One of the most effective ways to prevent Tecno Pop 7 Pro Screen unresponsiveness is by keeping the Tecno Pop 7 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Tecno Pop 7 Pro Screen unresponsiveness is by protecting the Tecno Pop 7 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Tecno Pop 7 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Pop 7 Pro App Store.

Using a reliable tool like Dr. Fone can help prevent Tecno Pop 7 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

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Conclusion

Tecno Pop 7 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Pop 7 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Pop 7 Pro Screen unresponsiveness and keep your device running smoothly.

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## Proven Ways to Fix There Was A Problem Parsing the Package on Tecno Pop 7 Pro

Unable to install your favorite Apps from Google Play Store because there was a problem parsing the package?

The Parse Error or there was a problem parsing the package error is very common with Android devices. Android is a versatile platform and, therefore, a very popular OS. It is an open software and allows users to download and use various types of apps from the Play store. Android is also a cheaper alternative as compared to other Operating Software.

Since many of us are well versed with most of the Android devices, parse error, or there is a problem parsing the package is an error is not something new and uncommon.

The error message usually pops up on the Tecno Pop 7 Pro device screen when we try to download and install an App, for example, “There is a problem parsing the package Pokémon Go ”.

The error message which appears reads as follows:

“Parse error: There is a problem parsing the package”.

Android users who have experienced this would know that the parse error leaves us with only one option, i.e., “OK” as shown in the image below.

There was a problem parsing the package may occur due to several reasons, most of which are listed and explained below. Furthermore, there is a list of solutions to choose from to eliminate the “there is a problem parsing the package” error.

Read on to find out more.

Part 1: Reasons for the parsing error

Parse Error, better known as “there was a problem parsing the package” error is very common and normally surfaces when we try to download and install new Apps onto our Android devices from Google Play Store.

Parse Error

The reason for the error message to pop-up are many but none of them can be blamed singularly for the “there is a problem parsing the package” error. Given below is a list of the most probable reasons for Parse Error to stop an App from installing. Examine them carefully before moving on to the solutions to fix the “there was a problem parsing the package” error.

• Updating the OS may cause some disturbances in the manifest files of different Apps leading to Parse Error.

• Sometimes, the APK File, i.e., Android Application Package, gets infected due to improper or incomplete App installation causing “there is a problem parking the package” error.

• When Apps are downloaded and installed from unknown sources, due permission is needed. In the absence of such permission, the chances of the Parse Error to occur increase.

• Certain Apps are not compatible or supported by the latest and updated Android versions.

• Anti-virus and other cleaning Apps are also a major reason for the “there was a problem parsing the package” error.

The causes listed above are not App specific. The Parse Error may occur due to any one or more of these reasons, but what is more important is to try to get rid of the problem.

Let us move on to learn ways to fix the there was a problem parsing the package error.

Part 2: 8 Solutions to fix the parsing error

“There is problem parking the package” error can be dealt with easily if only we do not panic and deliberately follows the steps explained in this segment. Here are 7 of the most reliable and trustworthy methods to fix the Parse Error.

They are easy, user-friendly, and do not take much of your time. So don not waste any more of your time and try them now.

2.1 One Click to Fix ‘There is a Problem Parsing the Package

If you’re still encountering the Parsing error, there may be a problem with the Tecno Pop 7 Pro device data on your device, which means you’ll need to repair it. Luckily, there’s a simple, one-click solution you can follow called Dr.Fone - System Repair .

Dr.Fone - System Repair (Android)

Android repair tool to fix all android system issues in one click

  • Simple, clean, and user-friendly interface
  • No technical knowledge required
  • Easy one-click repair to fix ‘there is a problem parsing the package’ error
  • Should repair most parsing problems with apps, like ‘there is a problem parsing the package Pokemon Go’ error
  • Supports most Tecno Pop 7 Pro devices and all the latest models like Galaxy S9/S8/Note 8

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If this sounds like the solution you’re looking for, here’s a step by guide on how to use it yourself;

Note: Please note that this repair process can erase all data on your phone, including your personal information. This is why it’s so important to back up your Tecno Pop 7 Pro before proceeding.

Step #1 Head over to the Dr.Fone website and download the software. Install the downloaded software and open it. From the main menu, select the System Repair option.


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fix problem parsing the package

Input your device and firmware information to confirm you’re installing the right version of the operating system.

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select device model info

Step #2 Follow the onscreen instructions on how to get into Download Mode to start the Repair process.

fix problem parsing the package in download mode

Once complete, the firmware will start downloading.

download the firmware to fix problem parsing the package

Step #3 Once the firmware has downloaded, it will automatically install it to your device.

When this is completed, you’ll be free to disconnect your Tecno Pop 7 Pro and use it how you please without the ‘there is a problem with the parsing package’ error.

repairing android

2.2 Allow installation from unknown sources

When we install Apps from other sources and not Google Play Store, there might be a glitch in using such Apps. To overcome this problem, turn on “Allow App installation from other sources”. Follow the steps given below for better understanding:

• Visit “Settings” and select “Applications”.

• Now tick mark on the option saying allow App installation from unknown sources.

allow App installation

2.3 Enable USB debugging

USB debugging is not considered necessary by many users but these methods give you an edge over others while using an Android device as it lets you access things on your phone, etc which you could not earlier.

To enable USB Debugging to fix “There is a problem parsing the package” error, follow these steps:

• Visit “Settings” and select “About Device”.

• Now click on “Build Number” not once but continuously for seven times.

click on “Build Number”

• Once you see a pop-up saying “You are now a developer”, go back to “Settings”.

go back to “Settings”

• In this step, select “Developer Options” and turn on “USB Debugging”.

turn on “USB Debugging”

This should solve the problem. If not, move on to the other techniques.

2.4 Check APK File

An incomplete and irregular App installation may cause the .apk file to get corrupted. Make sure you download the file completely. If need be, delete the existing App or its .apk file and reinstall it from Google Play Store for it to be compatible with your device’s software and to use the App smoothly.

2.5 Check App Manifest File

Manifested App files are nothing but .apk files which are improvised by you. Such changes may cause the Parse Error to occur more frequently. Modifications in the App file can be made by changing its name, App settings, or more advanced customizations. Make sure you roll back all changes and restore the App file to its original state to prevent it from getting corrupted.

2.6 Disable Antivirus and other cleaner Apps

Antivirus software and other cleaning Apps are very helpful in blocking unwanted and harmful Apps from damaging your device. However, sometimes such Apps also prevent you from using other safe Apps.

We do not suggest that you delete the Antivirus App permanently. Temporary uninstallation will be useful here. To do so:

• Visit “Settings” and then select “Apps”.

• Select the antivirus App to click on “Uninstall” and then tap “OK”.

click on “Uninstall”

Now download and install the desired App again. Once this is done, do not forget to install the Antivirus App again.

2.7 Clear Cache cookies of Play Store

Clearing Play Store Cache cleans the Android Market platform by deleting all clogged up unwanted data. Follow the steps given below to delete Play Store cache:

• Tap on Google Play Store App.

• Now visit Play Store’s “Settings”.

visit Play Store’s “Settings”

• Select “General Settings” to “Clear local search history”.

“Clear local search history”

2.8 Factory Reset Android

Factory Resetting your device to fix the Parse Error should be the last thing you try. Make sure you take a back-up of all your data on your Google Account or a Pen Drive because this technique erases all media, contents, data, and other files, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings”.

• Now select “Backup and Reset”.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The whole process of factory resetting your Tecno Pop 7 Pro might sound tedious, risky, and cumbersome but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Parse Error: There was a problem parsing the package is an error message that has troubled many Android users. The good part is that the above-stated fixes not only solve the problem but also prevent it from occurring in the future. So, keep them in mind the next time you or anyone you know faces such an issue.

Calls on Tecno Pop 7 Pro Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

phone voicemail notification representation

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

  1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

do not disturb mode not enabled

Here’s an alternative way:

  • Step 1: Open the Settings app and go to Notifications.
  • Step 2: Tap Do not disturb.

notifications settings interface

  • Step 3: Toggle Do Not Disturb offto disable the mode.
  1. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

  • Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

phone dial app settings

  • Step 2: Navigate to Supplementary services > Call forwarding.

call settings supplementary services

  1. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Tecno Pop 7 Pro devices:

  • Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
  • Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
  • Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

call barring settings interface

  1. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

software update settings

  1. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

  • Step 1: Open the Settings app on your smartphone, then tap System or General Management.
  • Step 2: Go to Reset > Reset Network Settings and confirm the action.

phone reset network settings

  1. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

  • Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

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bluetooth not enabled

  • Go to Settings> Connections > Bluetooth and toggle the switch off.

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turn off bluetooth on settings app

It should help ensure that calls come through to your phone instead of going to voicemail.

  1. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

  • Step 1: Open the Settings app.
  • Step 2: Tap Network & internet.
  • Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

  • Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
  • Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

airplane mode on

  1. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

  • Step 1: Open the Phone dialer app.
  • Step 2: Tap the menu icon in the top right corner and select Settings.
  • Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

block numbers on the phone

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

  1. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

  • Step 1: Open the Google One app on your Tecno Pop 7 Pro.
  • Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

google one app interface

  • Step 3: Toggle off Enable VPN.

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turn off google one vpn

  1. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

  1. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

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Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Tecno Pop 7 Pro models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

  • Step 1: Download Dr.Fone on your computer, then launch it once installed.

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  • Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

dr.fone system repair toolbox

  • Step 3: Select Android as the Tecno Pop 7 Pro device type.

select device type on dr.fone

  • Step 4: Click Start to begin repairing your smartphone.

dr.fone start system repair

  • Step 5: Select the Tecno Pop 7 Pro device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

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choose device information to repair

  • Step 6: Follow the in-app instructions to enter Download mode on your Tecno Pop 7 Pro, then click Next.

android devices to enter download mode

  • Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

firmware downloaded ready to use

  • Step 8: Enter the code in the input box to verify the Tecno Pop 7 Pro device information in the dialogue box, then click Confirm.

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confirm device information

  • Step 9: The app will start repairing the system issue on your Tecno Pop 7 Pro. Once completed, your app should restart, then click Done to close the app.

repaired android device system issue

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Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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  • Title: Why Your Tecno Pop 7 Pro Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:58:20
  • Updated at : 2024-07-31 12:58:20
  • Link: https://howto.techidaily.com/why-your-tecno-pop-7-pro-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.