Why Your Tecno Spark 10 Pro Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Spark 10 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Tecno Spark 10 Pro Screen Unresponsive Issues

An unresponsive Tecno Spark 10 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Spark 10 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Tecno Spark 10 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Tecno Spark 10 Pro device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Spark 10 Pro device shuts down. Then, press and hold the power button to turn the Tecno Spark 10 Pro device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Spark 10 Pro device and clear any temporary files or processes causing the issue.

Step 1. Leave your Tecno Spark 10 Pro device on until the battery completely drains and the Tecno Spark 10 Pro device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Tecno Spark 10 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Tecno Spark 10 Pro device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Spark 10 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Spark 10 Pro screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Tecno Spark 10 Pro phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Spark 10 Pro phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Tecno Spark 10 Pro customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Tecno Spark 10 Pro website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Tecno Spark 10 Pro Screen Unresponsiveness

While Tecno Spark 10 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Spark 10 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Spark 10 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Tecno Spark 10 Pro device may become unresponsive due to wear and tear. This can happen to models like the Tecno Spark 10 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Tecno Spark 10 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Spark 10 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Spark 10 Pro device itself may be necessary in severe cases. Protecting the Tecno Spark 10 Pro device with a case and handling it carefully to prevent physical damage is important.

While Tecno Spark 10 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Tecno Spark 10 Pro Screen Unresponsiveness Issue

One of the most effective ways to prevent Tecno Spark 10 Pro Screen unresponsiveness is by keeping the Tecno Spark 10 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Tecno Spark 10 Pro Screen unresponsiveness is by protecting the Tecno Spark 10 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Tecno Spark 10 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Spark 10 Pro App Store.

Using a reliable tool like Dr. Fone can help prevent Tecno Spark 10 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Tecno Spark 10 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Spark 10 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Spark 10 Pro Screen unresponsiveness and keep your device running smoothly.

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9 Solutions to Fix Tecno Spark 10 Pro System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Tecno Spark 10 Pro crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Tecno Spark 10 Pro device’s internal memory as well as Google drive.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

• Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
• Highest retrieval rate in the industry.
• Recover photos, videos, contacts, messages, call logs, and more.
• Compatible with Tecno Spark 10 Pro devices.

3,623,313 people have downloaded it

You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Tecno Spark 10 Pro to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Tecno Spark 10 Pro

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Tecno Spark 10 Pro system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Tecno Spark 10 Pro’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Tecno Spark 10 Pro device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Tecno Spark 10 Pro and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Tecno Spark 10 Pro.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Tecno Spark 10 Pro device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Tecno Spark 10 Pro device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Tecno Spark 10 Pro crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Tecno Spark 10 Pro, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Tecno Spark 10 Pro device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Tecno Spark 10 Pro] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Tecno Spark 10 Pro S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Tecno Spark 10 Pro device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Tecno Spark 10 Pro device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Tecno Spark 10 Pro device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Tecno Spark 10 Pro is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Reasons for Tecno Spark 10 Pro Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

Part 1. Why Is Your Tecno Spark 10 Pro Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Tecno Spark 10 Pro has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Tecno Spark 10 Pro functioning properly.

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.

1. Force Reboot

When encountering problems with your Tecno Spark 10 Pro, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

2. Pull Out Battery

Another way to restart your Tecno Spark 10 Pro when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Tecno Spark 10 Pro to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Tecno Spark 10 Pro device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Tecno Spark 10 Pro to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Tecno Spark 10 Pro could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Tecno Spark 10 Pro:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Tecno Spark 10 Pro back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Tecno Spark 10 Pro to the computer.

Step 2: Select the issue you face on the next page. If you use a Tecno Spark 10 Pro phone, select Stuck at Tecno Spark 10 Pro Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

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Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Tecno Spark 10 Pro being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Tecno Spark 10 Pro. Once you power on your Tecno Spark 10 Pro again, you can rest assured that it will be like new.