Why Your Tecno Spark 10C Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Tecno Spark 10C Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Tecno Spark 10C Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Spark 10C screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Tecno Spark 10C Screen Unresponsive Issues

An unresponsive Tecno Spark 10C screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Spark 10C screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

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1. Force Restart

force restart oppo device

If your Tecno Spark 10C screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Tecno Spark 10C device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Spark 10C device shuts down. Then, press and hold the power button to turn the Tecno Spark 10C device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Spark 10C device and clear any temporary files or processes causing the issue.

Step 1. Leave your Tecno Spark 10C device on until the battery completely drains and the Tecno Spark 10C device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

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software update of oppo device

Sometimes, an unresponsive Tecno Spark 10C screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Tecno Spark 10C device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Spark 10C device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Spark 10C screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Tecno Spark 10C phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Spark 10C phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Tecno Spark 10C customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Tecno Spark 10C website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Tecno Spark 10C Screen Unresponsiveness

While Tecno Spark 10C devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Spark 10C device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Spark 10C, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Tecno Spark 10C device may become unresponsive due to wear and tear. This can happen to models like the Tecno Spark 10C F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Tecno Spark 10C device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Spark 10C Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Spark 10C device itself may be necessary in severe cases. Protecting the Tecno Spark 10C device with a case and handling it carefully to prevent physical damage is important.

While Tecno Spark 10C devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Tecno Spark 10C Screen Unresponsiveness Issue

One of the most effective ways to prevent Tecno Spark 10C Screen unresponsiveness is by keeping the Tecno Spark 10C device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Tecno Spark 10C Screen unresponsiveness is by protecting the Tecno Spark 10C device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Tecno Spark 10C device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Spark 10C App Store.

Using a reliable tool like Dr. Fone can help prevent Tecno Spark 10C Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

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Conclusion

Tecno Spark 10C Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Spark 10C device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Spark 10C Screen unresponsiveness and keep your device running smoothly.

![safe Download](https://images.wondershare.com/drfone/security.svg)safe & secure

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Tecno Spark 10C

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

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Part 1. Install Snapchat again from Google Play Store

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One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

snapchat not responding - check for new updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

  1. Launch the Play Store and navigate to the My Apps and Games page
  2. Tap the Update button
  3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

  1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)
  1. Tap the Settings gear icon on the top right

    wipe cahce of snapchat crashing - step 2

  2. Scroll down the Settings menu and tap the Clear Cache option

![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)
  1. Here, you can choose to Clear All, but you can select individual areas if you prefer

![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)
  1. Tap the Confirm option to clear your cache preference completely

    wipe cahce of snapchat crashing - step 5

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Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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  • Recover your device from any problem, including black screen or unresponsive screen.
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  • Can fully repair faults with your Tecno Spark 10C’s firmware in a few simple steps.
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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

snapchat crashing -  fix with a tool

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Tecno Spark 10C to your computer using the USB cable.

snapchat crashing - select option

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

snapchat crashing - select details

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

snapchat crashing - recovery mode

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Tecno Spark 10C’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

snapchat crashing - download firmware

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

snapchat crashing - fixed issue

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Part 5. Check for the Android update

snapchat stopping - check for android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Tecno Spark 10C and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Tecno Spark 10C, followed by the Wi-Fi option.

snapchat stopping - connect to wifi

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

snapchat stopping - forget wifi

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

snapchat stopping - reconnect wifi

Part 7. Stop using the custom ROM

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snapchat stopping - stop rom

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Tecno Spark 10C back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

  1. Download and install the Dr.Fone - System Repair (Android) software to your computer
  2. Connect your Tecno Spark 10C to your Windows computer using the USB cable
  3. Open the software and click the Repair option.
  4. Select the Android device repair option
  5. Make sure your carrier and device information are correct
  6. Put your device into Download Mode by following the onscreen instructions
  7. Allow the software to repair your Tecno Spark 10C automatically

Part 8. Reset the factory settings of your Android

snapchat stopping - factory resetting

One of the last resorts you can take is factory resetting your Tecno Spark 10C back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

11 Ways to Fix it When My Tecno Spark 10C Won’t Charge

What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the Tecno Spark 10C tablet won’t charge is a common problem.

Android devices are very prone to this problem, and hence Android device owners complain frequently that My Tecno Spark 10C won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or Tecno Spark 10C tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.

A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My Tecno Spark 10C won’t charge error.

So if you’re still thinking about why won’t My Tecno Spark 10C charge, read on to find out solutions to fix My Tecno Spark 10C won’t charge problem.

Part 1. One-click solution to fix Android phone won’t charge

While you are upset over ‘why My Tecno Spark 10C won’t charge?’, would you mind us helping you around?

Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the Tecno Spark 10C device froze or became unresponsive, bricked, or got stuck on the Tecno Spark 10C logo/blue screen of death or apps started crashing. It can fix every Android system problem.

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Note: When you are stressed over ‘why won’t My Tecno Spark 10C charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the Tecno Spark 10C device data.

Phase 1: Preparing and connecting the Android device

Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your Tecno Spark 10C.

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fix Android phone won’t charge by android repairing tool

Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.

start to fix

Step 3: Mention the detailed information about your Tecno Spark 10C under the Tecno Spark 10C device information section. Press ‘Next’ then on.

enter android info

Phase 2: Get to ‘Download’ mode for repairing the Tecno Spark 10C device

Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –

  • With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.

fix Android phone won’t charge for a phone with home key

  • If the ‘Home’ button is not there, you got to turn down the Tecno Spark 10C device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.

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Step 2: Click ‘Next’ to start downloading the Android firmware.

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Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My Tecno Spark 10C charge’ trouble.

Android phone won’t charge issue fixed

Part 2. 10 common ways to fix Android won’t charge

1. Check/replace charging cable

Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the Tecno Spark 10C device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.

It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the Tecno Spark 10C device gets damaged and prevents the current from flowing to the phone/tablet.

charging cable

2. Check/clean charging port

The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the Tecno Spark 10C device.

check charging port

The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.

clean charging port

3. Check/replace charging adapter

This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My Tecno Spark 10C won’t charge the issue.

check charging adapter

### 4\. Try another power source

This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My Tecno Spark 10C won’t charge problem.

5. Clear device Cache

Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the Tecno Spark 10C device’s software, preventing it from recognizing the current.

Follow the steps given below to clear your device’s cache:

• Visit “Settings” and find “Storage”

phone storage

• Now tap on “Cached Data”.

cached data

• Click “OK” to clear all unwanted cache from your device as shown above.

Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My Tecno Spark 10C won’t charge problem.

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6. Re-start/reboot your phone/tablet

Restarting your device to fix why won’t My Tecno Spark 10C charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.

Restarting a device is simple and can be done by following the steps given below:

• Long press the power button of your device.

• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.

restart device

To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.

7. Download and install the Ampere App

The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.

If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.

charging status full charged discharging

8. Install software updates

Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the Tecno Spark 10C device from charging.

To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.

android software update

If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.

9. Factory reset your device

Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings” by clicking the settings icon as shown below.

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phone settings

• Now select “Backup and Reset” and move on.

backup and reset

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

erase everything

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

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10. Replace your battery

This should be your last resort to fix My Tecno Spark 10C won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.

replace phone battery

Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My Tecno Spark 10C charge or Tecno Spark 10C tablet won’t charge error. So go ahead and try them out now.


  • Title: Why Your Tecno Spark 10C Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:58:31
  • Updated at : 2024-07-31 12:58:31
  • Link: https://howto.techidaily.com/why-your-tecno-spark-10c-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.