Why Your Tecno Spark 20 Pro+ Screen Might be Unresponsive and How to Fix It | Dr.fone
Why Your Tecno Spark 20 Pro+ Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Spark 20 Pro+ screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
5 Solutions to Solve Tecno Spark 20 Pro+ Screen Unresponsive Issues
An unresponsive Tecno Spark 20 Pro+ screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Spark 20 Pro+ screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Tecno Spark 20 Pro+ screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Tecno Spark 20 Pro+ device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Spark 20 Pro+ device shuts down. Then, press and hold the power button to turn the Tecno Spark 20 Pro+ device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Spark 20 Pro+ device and clear any temporary files or processes causing the issue.
Step 1. Leave your Tecno Spark 20 Pro+ device on until the battery completely drains and the Tecno Spark 20 Pro+ device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive Tecno Spark 20 Pro+ screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Tecno Spark 20 Pro+ device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Spark 20 Pro+ device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Spark 20 Pro+ screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Tecno Spark 20 Pro+ phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Spark 20 Pro+ phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Tecno Spark 20 Pro+ customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Tecno Spark 20 Pro+ website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of Tecno Spark 20 Pro+ Screen Unresponsiveness
While Tecno Spark 20 Pro+ devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Spark 20 Pro+ device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Spark 20 Pro+, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Tecno Spark 20 Pro+ device may become unresponsive due to wear and tear. This can happen to models like the Tecno Spark 20 Pro+ F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Tecno Spark 20 Pro+ device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Spark 20 Pro+ Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Spark 20 Pro+ device itself may be necessary in severe cases. Protecting the Tecno Spark 20 Pro+ device with a case and handling it carefully to prevent physical damage is important.
While Tecno Spark 20 Pro+ devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid Tecno Spark 20 Pro+ Screen Unresponsiveness Issue
One of the most effective ways to prevent Tecno Spark 20 Pro+ Screen unresponsiveness is by keeping the Tecno Spark 20 Pro+ device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Tecno Spark 20 Pro+ Screen unresponsiveness is by protecting the Tecno Spark 20 Pro+ device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Tecno Spark 20 Pro+ device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Spark 20 Pro+ App Store.
Using a reliable tool like Dr. Fone can help prevent Tecno Spark 20 Pro+ Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
Tecno Spark 20 Pro+ Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Spark 20 Pro+ device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Spark 20 Pro+ Screen unresponsiveness and keep your device running smoothly.
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How to Fix It: Tecno Spark 20 Pro+ Won’t Turn On
Did your Tecno Spark 20 Pro+ decide to go on vacation and refuses to turn on? If your Tecno Spark 20 Pro+ won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.
Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.
Part 1: Common Reasons That Your Tecno Spark 20 Pro+ Won’t Turn On
If you cannot find any reason why your Tecno Spark 20 Pro+ will not switch on, here are some possible reasons:
- Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
- Your phone’s battery may be out of charge.
- The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Tecno Spark 20 Pro+, it freezes or crash soon after.
- Your device is clogged up with dust and lint causing the hardware to not work properly.
- Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.
Part 2: Rescue Data on Android Phone That Will Not Turn On
If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.
Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.
Dr.Fone - Data Recovery (Android)
World’s 1st data retrieval software for broken Android devices.
- It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
- Highest retrieval rate in the industry.
- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Tecno Spark 20 Pro+ devices.
3981454 people have downloaded it
If your Tecno Spark 20 Pro+ won’t turn on, here is how you can use the software to recover data:
Step 1: Launch Wondershare Dr.Fone
On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Tecno Spark 20 Pro+ to the computer using a USB cable.
Step 2: Decide which file types to recover
On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.
Step 3: Select the problem with your phone
Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.
Look up for your device – pick the Tecno Spark 20 Pro+ device Name and Device Model. Advance by clicking on the Next button.
Step 4: Go into your Tecno Spark 20 Pro+’s Download Mode.
The data recovery tool will guide you on how you can go into your Tecno Spark 20 Pro+’s Download Mode. You should be getting a step-by-step guide on your computer.
Step 5: Scan the Android Phone.
Using the provided USB cable, attach your Tecno Spark 20 Pro+ to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.
Step 6: Review and Retrieve the Data from Broken Android Phone.
Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.
Part 3: Android Phone Won’t Turn On: One Click Fix
After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?
Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.
Dr.Fone - System Repair (Android)
The real fix to issues like “Android phone will not switch on”
- This tool is aptly effective for all the latest Tecno Spark 20 Pro+ devices.
- With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
- This is a single click application to fix all Android system issues effortlessly.
- It is the first tool to repair all Android system issues in the industry.
- It is intuitive and requires no tech expertise to work with.
3981454 people have downloaded it
Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.
Phase 1: Get the Tecno Spark 20 Pro+ device ready and connect it
Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.
Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.
Step 3: Now, over the Tecno Spark 20 Pro+ device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.
Phase 2: Enter ‘Download’ mode for fixing your Tecno Spark 20 Pro+
Step 1: You need to put your Tecno Spark 20 Pro+ in Download mode for resolving the Android phone will not switch on.
- For the Tecno Spark 20 Pro+ device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.
- For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.
Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.
Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.
Part 4: Android Phone Won’t Turn On: Common Fix
To try fixing an Android Phone that won’t turn on, follow these steps:
- For any Android devices, remove the battery (considering the battery of your Tecno Spark 20 Pro+ can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
- Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Tecno Spark 20 Pro+ device.
- Should the first two steps do not work, charge your Tecno Spark 20 Pro+ to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
- If there are any connected hardware e.g. SD card, remove them from the Tecno Spark 20 Pro+ device.
- Start your Tecno Spark 20 Pro+ in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
- Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
- Send your Tecno Spark 20 Pro+ to the repair shop should none of these steps work.
Part 5: Useful Tips to Protect Your Tecno Spark 20 Pro+
There are several reasons as to why your Tecno Spark 20 Pro+ won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Tecno Spark 20 Pro+.
I. Hardware
- Remember that the components that make your Tecno Spark 20 Pro+ is sensitive. To protect these components from being damaged, use a good guard casing.
- Take apart your Tecno Spark 20 Pro+ and clean it routinely to avoid dust and lint from clogging the phone and overheating it.
II. Software
- It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
- Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
- Install reliable anti-virus and anti-malware software to safeguard your Tecno Spark 20 Pro+ from malicious attacks.
- Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.
It is important to note that your phone contains some important data. Therefore, when your Tecno Spark 20 Pro+ won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.
Ways to Unbrick Your Android Device: Various Ways for Recovery
When your Tecno Spark 20 Pro+ becomes unresponsive or frozen after mistakenly flashing a ROM or rooting, you are informed that the phone has been bricked. The most terrifying aspect will not just be gadget loss, but also data erasure. However, what exactly is a bricked phone, and, more importantly, how do you fix a bricked Android phone?
This article will explain what a bricked android phone is, why an Android phone becomes bricked, how to unbrick an Android phone without losing data and a third-party application you can use.
Part 1. Causes of Bricked Phones
In everyday settings, our mobile devices have become our greatest friends, therefore breaking your phone is the last thing you want to do. There are different reasons why devices brick, and we must be familiar with them in order to comprehend the various techniques to repair bricked devices.
Here are some common reasons why your Tecno Spark 20 Pro+ is bricked:
- **Flashing Stock/Custom ROM:**It is possible that you installed an incompatible ROM in the Android phone, that the phone shuts off during the process, or that you have performed other errors that cause your phone to restart indefinitely or to become stuck at the starting screen.
- **Rooting an Android device:**You are unable to effectively root the Tecno Spark 20 Pro+ device.
- **Android firmware is being updated:**If the phone is interrupted when updating the Android firmware, it will be bricked.
- **Installing harmful applications:**You installed harmful programs on your Tecno Spark 20 Pro+, or the phone was infected with a virus.
Part 2. How to Fix a Bricked Phone
The first step is to establish how badly your device is bricked. In most cases, you will be working with soft bricks that are pretty simple to repair. If your phone is stuck in a boot loop or enters recovery mode every time you turn it on, you may have a soft brick.
To repair bricked Android phones and tablets, you must first thoroughly examine the Tecno Spark 20 Pro+ device’s state. Before you begin troubleshooting, determine the sort of bricking that your phone is experiencing. However, there is no specific software to unbrick your Tecno Spark 20 Pro+; you may need to learn the complexities of this issue or hire a professional to do it for you.
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Here are some simple methods for repairing bricked Android devices:
Method 1. Reboot the Phone in Safe Mode
Trying to reboot your android device in safe mode is the first and easiest thing you should try if your phone is bricked. Here’s how to do it:
- Step 1: Turn off your smartphone and press the Volume Up + Power button to enter recovery mode. Then, using the volume controls, navigate the menu and select Reboot system now.
- Step 2: Select the highlighted option by pressing the Power button. After that, wait for your device to reset normally.
- Note: The steps for booting into recovery mode may change based on the manufacturer of your device. For further information, go to the user manual for your phone or tablet.
Method 2. Wipe the Cache Partition
This is the first indication that a user’s phone has gone bricked. The phone turned on automatically, however it became stuck or frozen on the logo screen. The issue might be caused by the undeleting of data and cache, which prevents the phone from displaying the home screen.
This issue, however, may be resolved by wiping the data and cache partitions in recovery mode. You must do the following to do this:
- Step 1: Turn off your smartphone and enter recovery mode by pressing the Power and Volume Down buttons simultaneously. Different devices have various approaches for entering recovery mode, so you may perform better.
- Step 2: After entering recovery mode, you should see the screen below. Remember to pick Advanced and then “Wipe Dalvik Cache” if your device is under Clockwork Mod recovery. Return to the main screen and select “Wipe Cache Partition” once more.
- Step 3: Finally, on your smartphone, choose the Reboot system immediately.
Method 3. Perform a Factory Reset
A factory reset can undo the alterations made to your device that resulted in the brick phone, but you will lose everything you have downloaded and installed in the process. Here’s how to restore a bricked Android phone to factory settings:
- Step 1: Boot your device into recovery mode (turn off your device, then press power button + volume up button).
- Step 2: Select “Wipe Data/“Factory Reset” then confirm the action. When the process is done, you’ll be returned to the recovery mode menu.
- Step 3: Select “Reboot System Now” to restart your device.
Method 4. Flash a Custom ROM
If you boot your phone directly into recovery mode, there’s a problem with the ROM you loaded. Then simply flash the following custom ROM on your phone:
- Step 1: Save the required ROM (in ZIP format) to an SD card. The SD card should then be inserted into your Tecno Spark 20 Pro+.
- Step 2: Click the “Install zip from sdcard” button. Then, select the ZIP file that contains the ROM. Finally, click the “reboot system now” button.
Method 5. Using Wondershare Dr.Fone to Fix bricked Android Devices
Wondershare Dr.Fone - Data Recovery is the first data recovery solution for any damaged Android smartphone in the globe. It offers one of the greatest recovery rates and can recover a variety of information like images, videos, contacts, messages, and call logs. The program is most effective with Tecno Spark 20 Pro+ smartphones.
While it is not an Android unbrick tool, it is a useful tool for retrieving data when your Tecno Spark 20 Pro+ becomes bricked. It is quite easy to use:
- Step 1: Launch Wondershare Dr.Fone and select “Data Recovery” > “Recover Android Data” from the menu. Then, select “****Recover from Broken Phone”.
- Step 2: Choose the file types you wish to recover. Click “Next” and then select the type of damage your phone is experiencing. Select “Touch screen not responsive, or cannot access the phone” or “Black/broken screen”.
- Step 3: Use the recovery wizard to enter your Android smartphone into Download Mode. Connect your Android handset to the computer after following the instructions to begin automatically analyzing your device.
- Step 4: The program will provide a list of all recoverable files, organized by file type. To preview the file, highlight it. Choose the files you wish to recover and then click “Recover” to save all the data you want to restore.
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Part 3. How to Prevent Bricking Your Phone
How to prevent a device from “bricking” itself and how to repair it if it does The delay is set by the MCU, but it should be long enough to allow the debug adapter to connect to the Tecno Spark 20 Pro+ device and halt it before the Tecno Spark 20 Pro+ device disables itself.
Here are some things to remember to prevent your device from bricking:
- Avoiding unofficial firmware updates: Installing unapproved OS firmware on your phone will most certainly violate any manufacturer’s warranty you have on it. Read the installation instructions for your unique phone model thoroughly and then carefully follow them, taking time and patience.
- **Being cautious when rooting or jail breaking:**Rooting and Jail breaking disables parts of the operating system’s built-in security mechanisms, which are part of what makes the operating system safe, and your data protected from exposure or damage.
- **Install an antivirus application on your device:**Mobile devices increase the danger of data leaks and breaches. As a result, antiviral software is beneficial on mobile phones. Mobile Device Management is an excellent choice for virus protection on your mobile device.
- Backup your phone data regularly: Backing up your phone safeguards your data in the event that you lose it, it is stolen, or it no longer works. When it comes time to replace your phone, having a backup makes it simple to restore your data to the new device. Furthermore, backing up your phone allows you to organize your data so that it is easier to access.
- Avoid installing apps from untrusted sources: Apps installed from unauthorized sources make your device and personal data more exposed to dangers such as Ransomware. So you should be wary of where you download applications.
Conclusion
It is certainly upsetting when your gadget bricks, but you may attempt the solutions listed above to resolve the issue. Meanwhile, if you want to solve the problem quickly and easily, you can try Wondershare Dr.Fone. It can not only help you repair your Android smartphone, but it can also help you extract data from a bricked device, recover data, and many more Android device solutions!
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- Title: Why Your Tecno Spark 20 Pro+ Screen Might be Unresponsive and How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-11-15 22:21:42
- Updated at : 2024-11-21 21:20:29
- Link: https://howto.techidaily.com/why-your-tecno-spark-20-proplus-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.