Why Your Vivo G2 Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Vivo G2 Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Vivo G2 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Vivo G2 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Vivo G2 Screen Unresponsive Issues

An unresponsive Vivo G2 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Vivo G2 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Vivo G2 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Vivo G2 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Vivo G2 device shuts down. Then, press and hold the power button to turn the Vivo G2 device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Vivo G2 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Vivo G2 device on until the battery completely drains and the Vivo G2 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Vivo G2 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Vivo G2 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Vivo G2 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Vivo G2 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Vivo G2 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Vivo G2 phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Vivo G2 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Vivo G2 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Vivo G2 Screen Unresponsiveness

While Vivo G2 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Vivo G2 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Vivo G2, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Vivo G2 device may become unresponsive due to wear and tear. This can happen to models like the Vivo G2 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Vivo G2 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Vivo G2 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Vivo G2 device itself may be necessary in severe cases. Protecting the Vivo G2 device with a case and handling it carefully to prevent physical damage is important.

While Vivo G2 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Vivo G2 Screen Unresponsiveness Issue

One of the most effective ways to prevent Vivo G2 Screen unresponsiveness is by keeping the Vivo G2 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Vivo G2 Screen unresponsiveness is by protecting the Vivo G2 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Vivo G2 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Vivo G2 App Store.

Using a reliable tool like Dr. Fone can help prevent Vivo G2 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Vivo G2 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Vivo G2 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Vivo G2 Screen unresponsiveness and keep your device running smoothly.

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Vivo G2 Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Vivo G2, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Vivo G2.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Vivo G2 phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Vivo G2s, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

Dr.Fone - System Repair (Android)

Android repair tool to fix Android Not Receiving Texts

  • Fix the Android system without technical knowledge.
  • Complete Android repair tool for all brands and models.
  • Simple and Easy Repair procedure
  • 100% guarantee that the problem will be fixed.
  • Also available for iOS devices.

3981454 people have downloaded it

You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Vivo G2 to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Vivo G2 will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Vivo G2 is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Vivo G2 phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Vivo G2s because your existing data plan has expired. You can directly contact your Carrier about the issues where your Vivo G2 is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Vivo G2 is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Vivo G2 device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Vivo G2, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Vivo G2 phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Vivo G2, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.

Ways to Unbrick Your Android Device: Various Ways for Recovery

When your Vivo G2 becomes unresponsive or frozen after mistakenly flashing a ROM or rooting, you are informed that the phone has been bricked. The most terrifying aspect will not just be gadget loss, but also data erasure. However, what exactly is a bricked phone, and, more importantly, how do you fix a bricked Android phone?

This article will explain what a bricked android phone is, why an Android phone becomes bricked, how to unbrick an Android phone without losing data and a third-party application you can use.

Part 1. Causes of Bricked Phones

In everyday settings, our mobile devices have become our greatest friends, therefore breaking your phone is the last thing you want to do. There are different reasons why devices brick, and we must be familiar with them in order to comprehend the various techniques to repair bricked devices.

Here are some common reasons why your Vivo G2 is bricked:

  • **Flashing Stock/Custom ROM:**It is possible that you installed an incompatible ROM in the Android phone, that the phone shuts off during the process, or that you have performed other errors that cause your phone to restart indefinitely or to become stuck at the starting screen.
  • **Rooting an Android device:**You are unable to effectively root the Vivo G2 device.
  • **Android firmware is being updated:**If the phone is interrupted when updating the Android firmware, it will be bricked.
  • **Installing harmful applications:**You installed harmful programs on your Vivo G2, or the phone was infected with a virus.

Part 2. How to Fix a Bricked Phone

The first step is to establish how badly your device is bricked. In most cases, you will be working with soft bricks that are pretty simple to repair. If your phone is stuck in a boot loop or enters recovery mode every time you turn it on, you may have a soft brick.

To repair bricked Android phones and tablets, you must first thoroughly examine the Vivo G2 device’s state. Before you begin troubleshooting, determine the sort of bricking that your phone is experiencing. However, there is no specific software to unbrick your Vivo G2; you may need to learn the complexities of this issue or hire a professional to do it for you.

Recover Now

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Here are some simple methods for repairing bricked Android devices:

Method 1. Reboot the Phone in Safe Mode

Trying to reboot your android device in safe mode is the first and easiest thing you should try if your phone is bricked. Here’s how to do it:

  • Step 1: Turn off your smartphone and press the Volume Up + Power button to enter recovery mode. Then, using the volume controls, navigate the menu and select Reboot system now.

android safe mode

  • Step 2: Select the highlighted option by pressing the Power button. After that, wait for your device to reset normally.
  • Note: The steps for booting into recovery mode may change based on the manufacturer of your device. For further information, go to the user manual for your phone or tablet.

Method 2. Wipe the Cache Partition

This is the first indication that a user’s phone has gone bricked. The phone turned on automatically, however it became stuck or frozen on the logo screen. The issue might be caused by the undeleting of data and cache, which prevents the phone from displaying the home screen.

This issue, however, may be resolved by wiping the data and cache partitions in recovery mode. You must do the following to do this:

  • Step 1: Turn off your smartphone and enter recovery mode by pressing the Power and Volume Down buttons simultaneously. Different devices have various approaches for entering recovery mode, so you may perform better.
  • Step 2: After entering recovery mode, you should see the screen below. Remember to pick Advanced and then “Wipe Dalvik Cache” if your device is under Clockwork Mod recovery. Return to the main screen and select “Wipe Cache Partition” once more.

wipe cache partition

  • Step 3: Finally, on your smartphone, choose the Reboot system immediately.

Method 3. Perform a Factory Reset

A factory reset can undo the alterations made to your device that resulted in the brick phone, but you will lose everything you have downloaded and installed in the process. Here’s how to restore a bricked Android phone to factory settings:

  • Step 1: Boot your device into recovery mode (turn off your device, then press power button + volume up button).
  • Step 2: Select “Wipe Data/“Factory Reset” then confirm the action. When the process is done, you’ll be returned to the recovery mode menu.
  • Step 3: Select “Reboot System Now” to restart your device.

reboot system now

Method 4. Flash a Custom ROM

If you boot your phone directly into recovery mode, there’s a problem with the ROM you loaded. Then simply flash the following custom ROM on your phone:

  • Step 1: Save the required ROM (in ZIP format) to an SD card. The SD card should then be inserted into your Vivo G2.
  • Step 2: Click the “Install zip from sdcard” button. Then, select the ZIP file that contains the ROM. Finally, click the “reboot system now” button.

install zip from sdcard

Method 5. Using Wondershare Dr.Fone to Fix bricked Android Devices

Wondershare Dr.Fone - Data Recovery is the first data recovery solution for any damaged Android smartphone in the globe. It offers one of the greatest recovery rates and can recover a variety of information like images, videos, contacts, messages, and call logs. The program is most effective with Vivo G2 smartphones.

While it is not an Android unbrick tool, it is a useful tool for retrieving data when your Vivo G2 becomes bricked. It is quite easy to use:

  • Step 1: Launch Wondershare Dr.Fone and select “Data Recovery” > “Recover Android Data” from the menu. Then, select “****Recover from Broken Phone”.

data recovery

  • Step 2: Choose the file types you wish to recover. Click “Next” and then select the type of damage your phone is experiencing. Select “Touch screen not responsive, or cannot access the phone” or “Black/broken screen”.

select symptom of your phone

  • Step 3: Use the recovery wizard to enter your Android smartphone into Download Mode. Connect your Android handset to the computer after following the instructions to begin automatically analyzing your device.

follow instructions

  • Step 4: The program will provide a list of all recoverable files, organized by file type. To preview the file, highlight it. Choose the files you wish to recover and then click “Recover” to save all the data you want to restore.

recover files

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Part 3. How to Prevent Bricking Your Phone

How to prevent a device from “bricking” itself and how to repair it if it does The delay is set by the MCU, but it should be long enough to allow the debug adapter to connect to the Vivo G2 device and halt it before the Vivo G2 device disables itself.

Here are some things to remember to prevent your device from bricking:

  • Avoiding unofficial firmware updates: Installing unapproved OS firmware on your phone will most certainly violate any manufacturer’s warranty you have on it. Read the installation instructions for your unique phone model thoroughly and then carefully follow them, taking time and patience.
  • **Being cautious when rooting or jail breaking:**Rooting and Jail breaking disables parts of the operating system’s built-in security mechanisms, which are part of what makes the operating system safe, and your data protected from exposure or damage.
  • **Install an antivirus application on your device:**Mobile devices increase the danger of data leaks and breaches. As a result, antiviral software is beneficial on mobile phones. Mobile Device Management is an excellent choice for virus protection on your mobile device.
  • Backup your phone data regularly: Backing up your phone safeguards your data in the event that you lose it, it is stolen, or it no longer works. When it comes time to replace your phone, having a backup makes it simple to restore your data to the new device. Furthermore, backing up your phone allows you to organize your data so that it is easier to access.
  • Avoid installing apps from untrusted sources: Apps installed from unauthorized sources make your device and personal data more exposed to dangers such as Ransomware. So you should be wary of where you download applications.

Conclusion

It is certainly upsetting when your gadget bricks, but you may attempt the solutions listed above to resolve the issue. Meanwhile, if you want to solve the problem quickly and easily, you can try Wondershare Dr.Fone. It can not only help you repair your Android smartphone, but it can also help you extract data from a bricked device, recover data, and many more Android device solutions!

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Also read:

  • Title: Why Your Vivo G2 Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-11-20 05:07:53
  • Updated at : 2024-11-22 07:18:07
  • Link: https://howto.techidaily.com/why-your-vivo-g2-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.