Why Your Vivo Y78+ Screen Might be Unresponsive and How to Fix It | Dr.fone
Why Your Vivo Y78+ Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Vivo Y78+ screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
5 Solutions to Solve Vivo Y78+ Screen Unresponsive Issues
An unresponsive Vivo Y78+ screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Vivo Y78+ screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Vivo Y78+ screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Vivo Y78+ device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Vivo Y78+ device shuts down. Then, press and hold the power button to turn the Vivo Y78+ device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Vivo Y78+ device and clear any temporary files or processes causing the issue.
Step 1. Leave your Vivo Y78+ device on until the battery completely drains and the Vivo Y78+ device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive Vivo Y78+ screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Vivo Y78+ device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Vivo Y78+ device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Vivo Y78+ screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Vivo Y78+ phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Vivo Y78+ phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Vivo Y78+ customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Vivo Y78+ website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
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Common Causes of Vivo Y78+ Screen Unresponsiveness
While Vivo Y78+ devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Vivo Y78+ device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Vivo Y78+, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Vivo Y78+ device may become unresponsive due to wear and tear. This can happen to models like the Vivo Y78+ F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Vivo Y78+ device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Vivo Y78+ Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Vivo Y78+ device itself may be necessary in severe cases. Protecting the Vivo Y78+ device with a case and handling it carefully to prevent physical damage is important.
While Vivo Y78+ devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid Vivo Y78+ Screen Unresponsiveness Issue
One of the most effective ways to prevent Vivo Y78+ Screen unresponsiveness is by keeping the Vivo Y78+ device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Vivo Y78+ Screen unresponsiveness is by protecting the Vivo Y78+ device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Vivo Y78+ device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Vivo Y78+ App Store.
Using a reliable tool like Dr. Fone can help prevent Vivo Y78+ Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
Vivo Y78+ Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Vivo Y78+ device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Vivo Y78+ Screen unresponsiveness and keep your device running smoothly.
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Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Vivo Y78+
Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.
In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.
Part 1. Why Spotify Keeps Crashing
![spotify crashing problem](https://images.wondershare.com/drfone/article/2023/06/spotify-keeps-crashing-2.jpg)Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.
Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.
Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.
Part 2. Spotify Keeps Crashing: Best Fixes
As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.
1. Fix the Spotify Closing Issue by Repairing Your System
The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.
If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.
Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:
- Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
- Step 2: Go to the Toolbox section and select System Repair.
- Step 3: Choose the Android
- Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.
- Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.
- Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
- Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
- Step 8: The program will automatically download once you put the phone in Download Mode.
- Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.
- Step 10: Type “000000” in the dialog box and click Confirm.
- Step 11: That will start the system reparation, which you can follow on the screen.
- Step 12: Once it finishes, click Doneto complete the system repair.
There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.
The steps for entering Download Mode on an Android phone with the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
The steps for entering Download Mode on Android devices without the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
2. Force-Close the App
You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:
- Step 1: Try opening Spotify.
- Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.
- Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
- Step 4: Try opening Spotify again.
3. Re-Login to Your Spotify
The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:
- Step 1: Open Spotify.
- Step 2: Tap Settingsin the upper right corner.
- Step 3: Scroll to the bottom of the settings and tap Log Out.
- Step 4: Tap Log In.
- Step 5: Enter your login credentials.
- Step 6: Tap Loginagain, and you’re in.
4. Restart Your Device
Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Vivo Y78+ device, but they’re mostly the same. Follow these steps to restart your device:
- Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
- Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.
5. Set Up Your Time and Date
Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:
- Step 1: Open Settingson your Android.
- Step 2: Go to Systemor General Management (depending on your Android model).
- Step 3: Go to Date and Time.
- Step 4: Tap Set Dateand set the correct date.
- Step 5: Go to Set Timeand set the right time.
6. Update Your System Software
Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:
- Step 1: Open Settings.
- Step 2: Go to System or About Phone.
- Step 3: Select System Update.
- Step 4: If there’s an available update, tap
7. Update Your App
If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:
- Step 1: Go to the Play Store.
- Step 2: Search and open Spotify in the Play Store.
- Step 3: Tap Update
8. Free up Storage
Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:
- Step 1: Open
- Step 2: Go to Device Maintenance > Storageor go directly to Storage.
- Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.
- Step 4: Then, you can go ahead and clear as much space as you can.
9. Reinstall Spotify
There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:
- Step 1: Find the Spotify app on your Android.
- Step 2: Hold the app icon.
- Step 3: Then, press Uninstall.
- Step 4: Press OK.
- Step 5: Then, open the PlayStore and find Spotify.
- Step 6: Tap Installto reinstall the app again.
- Step 7: Once it installs, log in to test if it’s working.
10. Check if Spotify Is Down
If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:
- Step 1: Open your web browser.
- Step 2: Type “Is Spotify down” in the search bar.
- Step 3: You’ll see several websites that check real-time app servers and if they’re down.
- Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.
11. Clear the Cache
When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:
- Step 1: Open Settings.
- Step 2: Go to Apps.
- Step 3: Find Spotify and tap it.
- Step 4: Tap Storageor Storage usage.
- Step 5: Tap Clear Cache.
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Conclusion
If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.
We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.
Fixes for Apps Keep Crashing on Vivo Y78+
The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.
You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.
Part 1: What Are the Causes Behind Apps Keep Crashing on Android?
There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:
Insufficient Memory
When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.
Software Compatibility
Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.
Outdated Apps
Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.
Network Problems
Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.
App Bugs
Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.
Part 2: How to Fix the Apps Keep Crashing on Android?
Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:
Fix 1: Check the Internet Connection
As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.
Fix 2: Force Stop the Apps Keep Crashing
If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:
- Step 1: On your Vivo Y78+, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.
- Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.
Fix 3: Restart your Android Device
In case restarting the app hasn’t worked, you should try restarting your Vivo Y78+. Rebooting your device reset all the processes and apps in the Vivo Y78+ device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Vivo Y78+, adhere to the following guidelines:
- Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Vivo Y78+.
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Fix 4: Update the Android OS
Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Vivo Y78+ is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:
- Step 1: Launch the Settings app on your Vivo Y78+ and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.
- Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.
Fix 5: Clear the App Cache
Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Vivo Y78+, follow these steps:
- Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.
- Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.
Fix 6: Reinstall the Buggy App
Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:
- Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”
- Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.
Fix 7: Check the App Permissions
Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:
- Step 1: You will need to launch Settings on your Vivo Y78+ and tap “Apps.” Here find and select the targeted app to open App Info.
- Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.
Fix 8: Check and Clear the Phone Storage
Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Vivo Y78+ and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:
- Step 1: Open Settings on your Vivo Y78+ and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Vivo Y78+ device storage.
- Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.
Fix 9: Reboot Into Safe Mode
It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:
- Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.
- Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Vivo Y78+ device into Safe Mode. To exit Safe Mode, you will need to restart the phone.
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Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone
Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.
Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.
Main Features of Wondershare Dr.Fone
- Wondershare Dr.Fone is a specialized tool for fixing problems with Vivo Y78+ devices, including the latest Vivo Y78+ phones.
- It supports the Android system repair feature for over 1000 Android phones across the spectrum.
- With this tool, you can also fix bricked Android devices with ease.
Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone
The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:
- Step 1: Access System Repair from Toolbox
Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Vivo Y78+ using a USB cable and select “Android” in Wondershare Dr.Fone.
- Step 2: Provide Your Android Device Information
Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”
- Step 3: Repair the Apps Keeps Crashing on Android
Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.
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Conclusion
To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.
With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.
- Title: Why Your Vivo Y78+ Screen Might be Unresponsive and How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:59:33
- Updated at : 2024-07-31 12:59:33
- Link: https://howto.techidaily.com/why-your-vivo-y78plus-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.