Why Your Xiaomi Redmi 13C Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Xiaomi Redmi 13C Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Xiaomi Redmi 13C Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Xiaomi Redmi 13C screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Xiaomi Redmi 13C Screen Unresponsive Issues

An unresponsive Xiaomi Redmi 13C screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Xiaomi Redmi 13C screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Xiaomi Redmi 13C screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Xiaomi Redmi 13C device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Xiaomi Redmi 13C device shuts down. Then, press and hold the power button to turn the Xiaomi Redmi 13C device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Xiaomi Redmi 13C device and clear any temporary files or processes causing the issue.

Step 1. Leave your Xiaomi Redmi 13C device on until the battery completely drains and the Xiaomi Redmi 13C device shuts down.

Step 2. Connect your device to a power source and turn it back on.

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3. Check for Software Updates

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software update of oppo device

Sometimes, an unresponsive Xiaomi Redmi 13C screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Xiaomi Redmi 13C device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Xiaomi Redmi 13C device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Xiaomi Redmi 13C screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Xiaomi Redmi 13C phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Xiaomi Redmi 13C phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Xiaomi Redmi 13C customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Xiaomi Redmi 13C website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Xiaomi Redmi 13C Screen Unresponsiveness

While Xiaomi Redmi 13C devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Xiaomi Redmi 13C device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Xiaomi Redmi 13C, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Xiaomi Redmi 13C device may become unresponsive due to wear and tear. This can happen to models like the Xiaomi Redmi 13C F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Xiaomi Redmi 13C device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Xiaomi Redmi 13C Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Xiaomi Redmi 13C device itself may be necessary in severe cases. Protecting the Xiaomi Redmi 13C device with a case and handling it carefully to prevent physical damage is important.

While Xiaomi Redmi 13C devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Xiaomi Redmi 13C Screen Unresponsiveness Issue

One of the most effective ways to prevent Xiaomi Redmi 13C Screen unresponsiveness is by keeping the Xiaomi Redmi 13C device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Xiaomi Redmi 13C Screen unresponsiveness is by protecting the Xiaomi Redmi 13C device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Xiaomi Redmi 13C device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Xiaomi Redmi 13C App Store.

Using a reliable tool like Dr. Fone can help prevent Xiaomi Redmi 13C Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Xiaomi Redmi 13C Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Xiaomi Redmi 13C device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Xiaomi Redmi 13C Screen unresponsiveness and keep your device running smoothly.

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Xiaomi Redmi 13C Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Xiaomi Redmi 13C or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Xiaomi Redmi 13C connected and free from problems and issues.

Part 1: Restart your Xiaomi Redmi 13C

Begin by powering off your Xiaomi Redmi 13C and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

restart android

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

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Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Xiaomi Redmi 13C. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

  1. Go to your internet router and check the indicator lights
  2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
  3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
  4. Call up your internet provider to see if there’s an internet connection issue in your area
  5. Open your web browser and log into your router settings to ensure your Xiaomi Redmi 13C is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

wifi not working on android - safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Xiaomi Redmi 13C itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Xiaomi Redmi 13C, but the basic process goes as follows;

  1. Turn off your Xiaomi Redmi 13C by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Xiaomi Redmi 13C device is completely off
  2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
  3. You will see the words ‘Safe Mode’ appear on your screen as the Xiaomi Redmi 13C device loads
  4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

wifi not working on android - check adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Xiaomi Redmi 13C itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

  1. If using an Android Wi-Fi adapter, make sure all the Xiaomi Redmi 13C device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
  2. If you’re using a router adapter, make sure it’s set up properly, and your Xiaomi Redmi 13C is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
  3. Whichever method you’re using, try disconnecting your Xiaomi Redmi 13C and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Xiaomi Redmi 13C needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Xiaomi Redmi 13C. Here’s how to check on your Xiaomi Redmi 13C to make sure everything is correct.

  1. Tap the Settings menu option, followed by Wi-Fi on your Xiaomi Redmi 13C
  2. Turn on your Wi-Fi network and connect it to your router
  3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
  4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

## Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Xiaomi Redmi 13C. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

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A one-click tool to fix Wi-Fi not working on Android

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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Xiaomi Redmi 13C to your computer using a USB cable, and open the software, click “System Repair”.

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Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

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Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

wifi slow on android - select info

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

wifi not working on android - confirm the repair

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

wifi not working on android - boot in download mode

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

wifi not working on android - begin repairing process

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

android phone not connecting to wifi - connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

  1. Get another Android or iOS phone or tablet
  2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
  3. Enter the password and connect to the network
  4. Open a web browser on the phone and try loading a web page
  5. If the page loads, you know the Wi-Fi network isn’t the problem
  6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

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Part 9. Change the password of the Wi-Fi

android phone not connecting to wifi - password settings

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

  1. Log onto your computer and open your Wi-Fi settings
  2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
  3. Change the password to something complicated using all available digits and characters
  4. Save the password and restart the router to disconnect all devices
  5. Now connect your Xiaomi Redmi 13C to the router using the new password

Part 10. Reset network settings on Android

android phone not connecting to wifi - reset network

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Xiaomi Redmi 13C, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Xiaomi Redmi 13C;

  1. From the home screen of your Xiaomi Redmi 13C, open the Settings menu
  2. Tap the Backup & Reset option
  3. Tap the Reset Network Settings option
  4. Tap the Reset Network option
  5. If you need to, enter the PIN number or passcode for the Android device, and the Xiaomi Redmi 13C device will confirm the reset has taken place
  6. Reconnect your Xiaomi Redmi 13C to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

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wifi not working on android - clear partition

As you continue to use your Xiaomi Redmi 13C, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

  1. Turn off your Xiaomi Redmi 13C
  2. Turn it on by holding down the power button, volume button, and home button
  3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
  4. When a menu is displayed, use the volume buttons to navigate the menu
  5. Select the Android System Recovery option, followed by Wipe Cache Partition
  6. Restart your device and connect to the internet

Part 12. Reset factory settings

wifi not working on android - factory settings

If worse comes to worst, another option you have is to factory reset your Xiaomi Redmi 13C. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

  1. Open the Settings menu on your Xiaomi Redmi 13C
  2. Navigate to System > Advanced > Reset Options
  3. Tap the Reset phone option, and enter your PIN code if required
  4. Tap Erase Everything
  5. Wait for your phone to complete the process
  6. Restart your device and connect to the internet

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Strategies for Apps That Won’t Download From Play Store On Xiaomi Redmi 13C

The frustration of apps not downloading in the Google Play Store can annoy users. A seamless download experience is crucial for user satisfaction and app success. When you encounter such issues, they disrupt the interaction expected from your device.

The inconvenience can impact user trust and the overall perception of an app’s reliability. Addressing these challenges is crucial to maintaining a satisfied user experience and ensuring the success of apps on the platform. Explore the article below to learn what to do when apps not downloading from the Play Store issue appears.

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Part I. 7 Usual Reasons Behind Apps Not Downloading in Google Play Store

The reasons below collectively contribute to the frustration users experience when apps are unable to download from the Play Store:

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Connectivity Issues

Slow or unstable internet connections can interfere with the download process. It often leads to failed or delayed app installations. You will experience frustration when faced with connectivity issues, impacting your ability to access desired apps.

Insufficient Storage

Limited available storage on the Xiaomi Redmi 13C device prevents the installation of new apps. Users may find it challenging to manage their storage effectively. It can hinder the expansion of your app library and impact the overall device functionality.


Outdated Play Store Version

Running an outdated version of the Play Store can cause compatibility issues with the newest versions of apps. You’ll miss out on new features and improvements, affecting the overall user experience and the efficiency of the Play Store.

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Google Account Authentication Problems

Issues with verifying Google accounts can restrict access to the Play Store. It prevents you from downloading or updating apps. Authentication problems pose a significant barrier, impacting your ability to stay current with app versions.

App Download Restrictions

Device settings or parental controls may impose restrictions on certain app downloads. You may encounter limitations in accessing specific apps. It can affect the Xiaomi Redmi 13C device’s versatility.

Incorrect Date and Time Settings

Inaccurate date and time settings on the Xiaomi Redmi 13C device can disrupt the Play Store’s functionality. You’ll face obstacles in downloading apps due to authentication errors or syncing issues. It can have a negative impact on the overall user experience.

Play Store Bugs and Glitches

Technical issues within the Play Store, such as bugs or glitches, can lead to failed downloads. You may encounter unexpected errors, causing uncertainty and potential distrust in the reliability of the app platform.

If you encounter any of these issues, having a reliable tool to fix them is essential. Wondershare Dr.Fone - System Repair offers a solution if you cannot download from the Play Store. The platform ensures you can download apps again with a high success rate in minutes.

Part II. Having a Third-Party Tool Is Essential To Safeguard Your Apps

Dr.Fone - System Repair is a dependable alternative offering a comprehensive solution to various Android-related problems. Its key features set it apart, making it an essential asset for users facing app download challenges.

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Key Features

The summarized points show why Dr.Fone is a flexible and powerful tool for Android users with various phone models.

Supports up to 1000+ Android Models

Dr.Fone System Repair boasts compatibility with a vast range of Android models. It provides a universal solution for users regardless of their device. The extensive support ensures that users with diverse Android devices can rely on the tool for effective issue resolution.

Fixes All Kinds of Android Problems in Minutes

The tool is designed to address a wide array of Android problems. Whether it’s connectivity issues, authentication problems, or glitches within the Play Store, Dr.Fone - System Repair solves these issues within minutes. Its efficiency in tackling diverse problems makes it a valuable asset for users seeking a quick and reliable solution.

High Success Rate Without Data Loss

One of the standout features of Dr.Fone - System Repair is its high success rate in problem resolution without causing data loss. You can have confidence that your apps and important data remain intact throughout the repair process. It ensures a smooth solution and maintains the integrity of the user’s device and data.

When grappling with persistent issues hindering app downloads on the Google Play Store, having a reliable third-party tool becomes essential to safeguard your apps and ensure a seamless user experience. The next section will show you how to use the platform to fix the apps not downloading in the Google Play Store problem.

Part III. First Choice: Use Dr.Fone - System Repair for App Downloading Issues

Using Dr.Fone - System Repair to resolve app downloading issues is straightforward. Here are three simple steps to effectively address app-related challenges:

**Note:**It is highly recommended that you back up your Android data before using Dr.Fone for Android repair.

  • Step 1: Download and install Dr.Fone - System Repair on your computer. Launch the program and select System Repair from the available options.

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  • Step 2: Connect your Xiaomi Redmi 13C to the computer using a USB cable. Dr.Fone will detect your device, and you’ll be prompted to choose your device’s type. Select Android Repair.

dr.fone choosing a device type

  • Step 3: Follow the on-screen instructions until the app downloads the correct firmware for your device. As it downloads, Dr.Fone will verify it and put your device details on display. You can install the firmware on your Xiaomi Redmi 13C by choosing Fix Now.
![dr.fone firmware download successfully](https://images.wondershare.com/drfone/guide/android-system-repair-6.png)
  • Step 4: Initiating the system repair process will be accompanied by a progress bar visible on the screen. Upon completion, a prompt window will emerge, presenting a completion message.

  • If you can download apps successfully, click Doneto close the tool.

  • If the problem persists, select TryAgain to rerun the process.

dr.fone completion message window

If you can’t download Dr.Fone for some reason, you can try these common fixes to try to resolve your app download issues on your device

Part IV. 8 Other Methods of Resolving Common App Downloading Issues

Here are 8 other methods to troubleshoot and resolve common app downloading problems:

Check Internet Connection

A stable internet connection is essential for downloading apps. Do an Internet signal check to ensure you are connected to a reliable Wi-Fi network or have a strong mobile data signal. If the connection is weak, consider switching to a more robust network.

Free Up Storage Space

Insufficient storage on your device can hinder app installations. Navigate to the Xiaomi Redmi 13C device settings, access the Storage section, and clear unnecessary files or apps. Creating more space ensures a smoother download experience.

android internal storage menu

Update the Play Store

An outdated Play Store version may lead to compatibility issues. Open the Google Play Store, go to Settings, and tap the Play Store version. If an update is available, install it to ensure compatibility with the latest apps.

updating play store version menu

Clear Play Store Cache and Data

Cached data in the Play Store can sometimes cause download problems. Head to the Xiaomi Redmi 13C device settings and open Apps or Application Manager. Locate Google Play Store, and tap Storage. Clear both the cache and data to refresh the app.

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clearing device cache and date

Verify Google Account

Authentication issues with your Google account can prevent app downloads. Confirm that your Google account is properly verified. Go to the Xiaomi Redmi 13C device settings, select Accounts, and ensure your Google account is active and synced.

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Check Date and Time Settings

Incorrect date and time settings may disrupt the authentication process. Verify that your device’s date and time are set correctly. Enable automatic date and time settings to ensure accuracy.

android date and time settings

Review Download Restrictions

Device settings or parental controls might impose restrictions on certain app downloads. Examine the download restrictions in the Xiaomi Redmi 13C device settings and adjust them accordingly to allow for the installation of desired apps.

download restrictions on android

Restart the Xiaomi Redmi 13C device

Sometimes, a simple restart can resolve various issues. Power off your device, wait a few seconds and then power it back on. This can help refresh system processes and eliminate temporary glitches.

Conclusion

Ensuring a smooth app download experience demands attention to various factors. From connectivity to storage management, each step contributes to resolving download challenges. The careful review of date/time settings and download restrictions further enhances the process when you cannot download from the Play Store.

For persistent issues, consider Dr.Fone - System Repair. The app is a viable option, providing a comprehensive approach. Embracing these measures ensures you can easily fix apps that won’t download from the Play Store. Having a reliable tool beside you also fosters an uninterrupted and enjoyable downloading journey from the Play Store.


  • Title: Why Your Xiaomi Redmi 13C Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:59:50
  • Updated at : 2024-07-31 12:59:50
  • Link: https://howto.techidaily.com/why-your-xiaomi-redmi-13c-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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