Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It | Dr.fone
Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
5 Solutions to Solve ZTE Nubia Z60 Ultra Screen Unresponsive Issues
An unresponsive ZTE Nubia Z60 Ultra screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your ZTE Nubia Z60 Ultra screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your ZTE Nubia Z60 Ultra device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the ZTE Nubia Z60 Ultra device shuts down. Then, press and hold the power button to turn the ZTE Nubia Z60 Ultra device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the ZTE Nubia Z60 Ultra device and clear any temporary files or processes causing the issue.
Step 1. Leave your ZTE Nubia Z60 Ultra device on until the battery completely drains and the ZTE Nubia Z60 Ultra device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive ZTE Nubia Z60 Ultra screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your ZTE Nubia Z60 Ultra device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your ZTE Nubia Z60 Ultra device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your ZTE Nubia Z60 Ultra phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your ZTE Nubia Z60 Ultra phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact ZTE Nubia Z60 Ultra customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the ZTE Nubia Z60 Ultra website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of ZTE Nubia Z60 Ultra Screen Unresponsiveness
While ZTE Nubia Z60 Ultra devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an ZTE Nubia Z60 Ultra device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the ZTE Nubia Z60 Ultra, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an ZTE Nubia Z60 Ultra device may become unresponsive due to wear and tear. This can happen to models like the ZTE Nubia Z60 Ultra F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an ZTE Nubia Z60 Ultra device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the ZTE Nubia Z60 Ultra Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the ZTE Nubia Z60 Ultra device itself may be necessary in severe cases. Protecting the ZTE Nubia Z60 Ultra device with a case and handling it carefully to prevent physical damage is important.
While ZTE Nubia Z60 Ultra devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid ZTE Nubia Z60 Ultra Screen Unresponsiveness Issue
One of the most effective ways to prevent ZTE Nubia Z60 Ultra Screen unresponsiveness is by keeping the ZTE Nubia Z60 Ultra device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid ZTE Nubia Z60 Ultra Screen unresponsiveness is by protecting the ZTE Nubia Z60 Ultra device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the ZTE Nubia Z60 Ultra device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the ZTE Nubia Z60 Ultra App Store.
Using a reliable tool like Dr. Fone can help prevent ZTE Nubia Z60 Ultra Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
ZTE Nubia Z60 Ultra Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the ZTE Nubia Z60 Ultra device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent ZTE Nubia Z60 Ultra Screen unresponsiveness and keep your device running smoothly.
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How to Fix the Soft Bricked ZTE Nubia Z60 Ultra?
Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.
A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the ZTE Nubia Z60 Ultra device. This issue is observed within most Android phones because users have a tendency to tamper with the ZTE Nubia Z60 Ultra device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the ZTE Nubia Z60 Ultra device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.
If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.
Read on to find out more.
Part 1: What is the difference between soft brick and hard brick?
To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.
A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.
Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.
Part 2: Stuck at the Boot Loop
This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.
Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.
It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.
Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:
Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.
Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.
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After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.
This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.
If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.
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Part 3: Booting straight into recovery mode
If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.
To flash a new ROM:
Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.
Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.
In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.
Once at the recovery mode, select “Install Zip from SD Card” from the options.
Scroll down using the volume key and use the power key to select the downloaded ROM.
- Title: Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 13:00:14
- Updated at : 2024-07-31 13:00:14
- Link: https://howto.techidaily.com/why-your-zte-nubia-z60-ultra-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.