Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve ZTE Nubia Z60 Ultra Screen Unresponsive Issues

An unresponsive ZTE Nubia Z60 Ultra screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your ZTE Nubia Z60 Ultra screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your ZTE Nubia Z60 Ultra device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the ZTE Nubia Z60 Ultra device shuts down. Then, press and hold the power button to turn the ZTE Nubia Z60 Ultra device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the ZTE Nubia Z60 Ultra device and clear any temporary files or processes causing the issue.

Step 1. Leave your ZTE Nubia Z60 Ultra device on until the battery completely drains and the ZTE Nubia Z60 Ultra device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

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software update of oppo device

Sometimes, an unresponsive ZTE Nubia Z60 Ultra screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your ZTE Nubia Z60 Ultra device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your ZTE Nubia Z60 Ultra device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive ZTE Nubia Z60 Ultra screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your ZTE Nubia Z60 Ultra phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your ZTE Nubia Z60 Ultra phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact ZTE Nubia Z60 Ultra customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the ZTE Nubia Z60 Ultra website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of ZTE Nubia Z60 Ultra Screen Unresponsiveness

While ZTE Nubia Z60 Ultra devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an ZTE Nubia Z60 Ultra device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the ZTE Nubia Z60 Ultra, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an ZTE Nubia Z60 Ultra device may become unresponsive due to wear and tear. This can happen to models like the ZTE Nubia Z60 Ultra F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an ZTE Nubia Z60 Ultra device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the ZTE Nubia Z60 Ultra Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the ZTE Nubia Z60 Ultra device itself may be necessary in severe cases. Protecting the ZTE Nubia Z60 Ultra device with a case and handling it carefully to prevent physical damage is important.

While ZTE Nubia Z60 Ultra devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid ZTE Nubia Z60 Ultra Screen Unresponsiveness Issue

One of the most effective ways to prevent ZTE Nubia Z60 Ultra Screen unresponsiveness is by keeping the ZTE Nubia Z60 Ultra device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid ZTE Nubia Z60 Ultra Screen unresponsiveness is by protecting the ZTE Nubia Z60 Ultra device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the ZTE Nubia Z60 Ultra device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the ZTE Nubia Z60 Ultra App Store.

Using a reliable tool like Dr. Fone can help prevent ZTE Nubia Z60 Ultra Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

ZTE Nubia Z60 Ultra Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the ZTE Nubia Z60 Ultra device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent ZTE Nubia Z60 Ultra Screen unresponsiveness and keep your device running smoothly.

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How to Fix the Soft Bricked ZTE Nubia Z60 Ultra?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the ZTE Nubia Z60 Ultra device. This issue is observed within most Android phones because users have a tendency to tamper with the ZTE Nubia Z60 Ultra device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the ZTE Nubia Z60 Ultra device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

hard bricked v/s soft bricked

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

recovery mode

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

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”Wipe cache partition”>

After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.


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Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

backup and restore

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

install zip from sdcard

Scroll down using the volume key and use the power key to select the downloaded ROM.

Scroll down

![select the downloaded ROM](https://images.wondershare.com/drfone/article/2017/06/14987192218478.jpg)

This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.


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Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of ZTE Nubia Z60 Ultra

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by ZTE Nubia Z60 Ultra. Not to mention, the ZTE Nubia Z60 Ultra has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

  • More often than not, the TouchWiz keeps stopping after an Android update. When we update our ZTE Nubia Z60 Ultra device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
  • When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
  • Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

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One click tool to fix “Unfortunately TouchWiz has stopped”

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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your ZTE Nubia Z60 Ultra Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your ZTE Nubia Z60 Ultra phone and connect it with the computer.

fix touchwiz home stopping

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

repair android to fix touchwiz home stopping

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

enter device info

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your ZTE Nubia Z60 Ultra device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the ZTE Nubia Z60 Ultra device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

download mode to fix touchwiz home stopping

download mode to fix touchwiz home stopping

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the ZTE Nubia Z60 Ultra device connected until you get the notification for process completion.

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Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, ZTE Nubia Z60 Ultra stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

  • Tap on “Apps” from the Home screen firstly.
  • Launch “Settings” afterwards
  • Look for “Applications” and tap on it followed by “Application Manager”.
  • When Application Manager gets opened, swipe towards right to get into the “All” screen.
  • Now, choose “TouchWiz” and tap “Clear Cache”.
  • Now, tap “Clear Data” followed by “OK”.
  • Now restart your device.

clear cache to fix touchwiz home stopping

Please note that this will delete all your Home screens post this method.

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Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the ZTE Nubia Z60 Ultra devices running on Android version less than Marshmallow are prone to encountering this issue. Or the ZTE Nubia Z60 Ultra devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

  • Turn off your ZTE Nubia Z60 Ultra device.
  • Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
  • Keep doing this until you see the Android screen. This will take your device into recovery mode.
  • You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the ZTE Nubia Z60 Ultra device will be rebooted.

clear cache partition

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

  • Open “Settings” and go to “Personalization”.
  • Hit on “Easy Mode” now.

easy mode to fix TouchWiz stopping

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your ZTE Nubia Z60 Ultra device to Safe mode and check if the reason is any third-party app.

  • Switch off your device to initiate.
  • Press “Power” button and keep doing this until device’s logo appears on the screen.
  • When you see logo appearing, instantly release the button and start holding “Volume Down” button.
  • Keep holding until rebooting finishes.
  • You will now witness “Safe mode” on the bottom screen. You can now release the button.

safe mode

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

  • Run “Settings’ in your device and go to “Backup & Reset”.
  • Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
  • Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

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reset factory settings

  • Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.


  • Title: Why Your ZTE Nubia Z60 Ultra Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 13:00:14
  • Updated at : 2024-07-31 13:00:14
  • Link: https://howto.techidaily.com/why-your-zte-nubia-z60-ultra-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.