11 Proven Solutions to Fix Google Play Store Not Working Issue on HTC U23 Pro

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

Dr.Fone - System Repair (Android)

A most effective method to fix Google Play Store not working

• Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
• Industry’s 1st tool for one-click Android repair.
• Supports all the new HTC U23 Pro devices like Galaxy S8, S9, etc.
• Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your HTC U23 Pro.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your HTC U23 Pro to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the HTC U23 Pro device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your HTC U23 Pro. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your HTC U23 Pro. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Reasons for HTC U23 Pro Stuck on Startup Screen and Ways To Fix Them

There are many reasons why phones get stuck on the boot screen. It could be something as simple as physical damage or more complicated related to software problems. Having your phone stuck on the logo screen, or boot screen is annoying, and it is no surprise that people will find ways to fix this issue when encountered.

This article will share the possible reasons why your phone is stuck on the boot screen. This article will share three possible reasons for this problem and three valuable tips to help fix this issue. If all else fails, there is an application that is recommended and is sure to solve your issue in no time. Keep on reading to find out more!

It is not uncommon for phones to be stuck on the startup screen, but finding out why this happens is tricky. This section identified some of the top reasons your cellphone could have gotten stuck on the startup screen.

Physical Damage to the Phone

If you accidentally dropped your phone or knocked it on a hard surface, you could have damaged the internal hardware of your phone. This could affect your phone’s ability to reboot and result in your phone being stuck on the boot screen.

If you are 100% certain that your phone has gone through physical damage, you should seek professional help to have your phone repaired or checked. It is advised not to fix this problem yourself as your phone’s internal parts are complicated and delicate. Look for an official phone repair store and get your phone fixed for issues like your phone getting stuck on the logo.

Liquid Damage

It is not common for your phone to expose to water. Rain or water splashes are unavoidable; sometimes, your phone gets wet. Little exposure to water on the surfaces of your phone is fine. However, if you fall into a pool with your phone or drop it in a puddle of water, your phone will likely suffer from liquid damage.

Even the tiniest water droplet that seeped into your phone could damage the internal hardware of your device, often leaving you with your phone stuck on the boot screen. The first thing to do when you accidentally submerge your phone in the water is to check if the water has damaged your phone.

For iPhone users, look for the water damage indicator. If you see that it has turned from white to red, it has suffered from water damage. You have two options if your phone has suffered liquid damage. One is dismantling your phone and letting it dry for at least 48 hours. Two is bringing your phone to a repair shop to fix it.

Software Issues

Software issues are probably the most common reason your phone is stuck on the logo screen. Eight times out of ten, software issues are either caused by a failed software update, using an older version of the operating system, or having a jailbroken phone. When the software does not successfully update, the phone will have no operating system, as the old system was erased before the new software was installed.

The older operating system is also not desired as your phone typically will send periodic updates to make sure your phone is up-to-date and free from bugs. Running applications on an older operating system might lead to issues like the phone being stuck on the boot screen or the logo. Hence, updating your phone to the latest software version would be better.

Part 2. 3 Helpful Ways To Fix Phones Stuck on Boot Screen

After understanding the common problems on why your phone is stuck on the startup screen page, here are three easy solutions to try solving yourself at home.

Hard reboot your phone

To quickly fix any of your phone issues, especially when stuck on the startup screen, perform a hard reboot. The term hard reboot means turning your device off and on again. You might think this is a simple option, but this is a tried and tested method that might work on a minor glitch that results in your smartphone getting stuck on the startup screen page.

Here is an example of performing a hard reboot for an Android phone such as HTC U23 Pro. Preess and hold the Power and Volume Down buttons simultaneously for more than 7 seconds to perform the hard reboot.

Put your phone in recovery mode

If a hard reboot does not work, a natural next step is to try going into recovery mode. The recovery mode is specially designed to solve any software-related issues. It is important to note that entering recovery mode will delete all your corrupted files and replace them with a functional operating system. Hence, back up all your files to ensure you retain all your information.

Here is a step-by-step process for putting your HTC U23 Pro or Redmi smartphone in recovery mode.

Step 1: Tap and press the Power button to switch off your HTC U23 Pro/Redmi phone

Step 2:Hold the Volume Up and the Power buttons at the same time, then release the keys when the Main menu of Recovery mode appears on the screen.

Step 3: You can use the volumes buttons to navigate up and down and press the Power key to confirm the selection.

Factory Reset

If you do not want to attempt recovery mode, you can try resolving the issue of your phone being stuck on the startup screen through Factory Reset. Factory Reset, also called Hard Reset, erases all information and data on your device. As a result, it will return to the settings and recover the data it used to have when leaving the factory.

Here is an example of putting your Samsang smartphone into the Factory Reset DFU mode.

Step 1: Open the Settings application on your phone and tap General Management.

Step 2: Go to Reset > Factory data reset.

Step 3: Swipe to and tap Reset.

Note: Before carrying out a factory reset, you need to input the password of your HTC U23 Pro Account.

Bonus Tip: Best App To Solve Phone Stuck on Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an application called Wondershare Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your phone back to a state like it was brand new. Being stuck on the startup screen page will be a problem of the past.

The following steps will show you how to use Dr.Fone to perform system repair on your phone.

Step 1: To the Dr.Fone application using the link above and click on System Repair.

Step 2: Depending on the HTC U23 Pro device you are using, choose either Android or iPhone.

Step 3: In the next window, select the issue you are facing and click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Tip: Make sure the information you input is accurate, as it will affect the system repair if the information is inaccurate.

Step 5: Connect your device to your computer and follow the instructions on the screen to enter Download mode. Click on Next to proceed to the next step.

Step 6: Wait for the process to complete, and a new firmware will be updated on your device. Power on your phone and check if the issue still exists.

Frequently Asked Questions

The following are interesting and frequently asked questions about how to solve boot loops.

1. What is a boot loop?

A boot loop describes a process when Your HTC U23 Pro stays stuck in a circle of rebooting. When your phone is stuck on the startup screen, one of the strategies you will try is to restart your device. However, when your phone gets stuck in a boot loop, it is your device’s way of trying to turn it off and on again to fix the issue.

Since there is an issue with the booting process, it will keep running into the same error repeatedly, calling the boot loop. When trapped in a boot loop, your device will keep turning off and on. Most boot loop issues are software-related, such as a wrong system update.

2. How do you fix a boot loop?

When stuck in a boot loop, there are different troubleshooting methods for other devices. For Android phones, force your phone into its Recovery mode; from there, you can restore a previous backup. This backup could be from when the boot loop did not exist, so recovery to that backup could quickly solve the problem.

For iPhones, it is the same concept as the Android, restore your phone to the previous backup. You can use iTunes to restore a previously stored backup on your computer.

3. How to prevent a boot loop?

A boot loop typically starts when there is a change to your system before a reboot cycle. Most issues are software-related, such as having to do a system upgrade gone wrong or a problem that doesn’t mesh. One way to prevent this is to perform a software or system upgrade constantly. Make your phone juiced to prevent it from turning off mid-way when updating.

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Conclusion

This article summarizes some of the possible reasons why your phone is stuck on the boot screen. It demonstrated three useful strategies to overcome your phone stuck in the boot with ease. However, if all the above methods do not work, why not try Dr.Fone-System Repair?

Dr.Fone-System Repair repairs the operating system issues and fixes the issue with your phone. Once you power on your phone again, you can rest assured that it will be like new.

Play Store Stuck on Downloading Of HTC U23 Pro? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the HTC U23 Pro device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

Dr.Fone - System Repair (Android)

Android repair tool to fix Play Store stuck on downloading

• Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
• 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, HTC U23 Pro logo or Android devices getting bricked.
• Supports compatibility with several kinds of Android phones, including the all HTC U23 Pro models even the HTC U23 Pro S9.
• The easy to use interface is crafted with underlying features and functionalities in a right manner.
• Provides 24 hours customer assistance to users for resolving queries or problems.

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Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

1. Get your HTC U23 Pro and visit “Settings”.
2. Then, surf for “Application manager” option and launch “Google Play store” option.
3. From there, click on “Cached Data” and select the “Clear Cache” option.
4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
5. At last, reboot/restart your smartphone.

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

1. From phone, just launch Google Play Store app from app drawer.
2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
3. In Settings, browse for “Play Store Version” located under “About” section.
4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.

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