Why Your Poco X5 Pro Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Poco X5 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Poco X5 Pro Screen Unresponsive Issues

An unresponsive Poco X5 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Poco X5 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Poco X5 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Poco X5 Pro device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Poco X5 Pro device shuts down. Then, press and hold the power button to turn the Poco X5 Pro device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Poco X5 Pro device and clear any temporary files or processes causing the issue.

Step 1. Leave your Poco X5 Pro device on until the battery completely drains and the Poco X5 Pro device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Poco X5 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Poco X5 Pro device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Poco X5 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Poco X5 Pro screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Poco X5 Pro phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Poco X5 Pro phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Poco X5 Pro customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Poco X5 Pro website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Poco X5 Pro Screen Unresponsiveness

While Poco X5 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Poco X5 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Poco X5 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Poco X5 Pro device may become unresponsive due to wear and tear. This can happen to models like the Poco X5 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Poco X5 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Poco X5 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Poco X5 Pro device itself may be necessary in severe cases. Protecting the Poco X5 Pro device with a case and handling it carefully to prevent physical damage is important.

While Poco X5 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Poco X5 Pro Screen Unresponsiveness Issue

One of the most effective ways to prevent Poco X5 Pro Screen unresponsiveness is by keeping the Poco X5 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Poco X5 Pro Screen unresponsiveness is by protecting the Poco X5 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Poco X5 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Poco X5 Pro App Store.

Using a reliable tool like Dr. Fone can help prevent Poco X5 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Poco X5 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Poco X5 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Poco X5 Pro Screen unresponsiveness and keep your device running smoothly.

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Stuck at Android System Recovery Of Poco X5 Pro ? Fix It Easily

In this article, you will learn what is Android system recovery, and how to fix Android stuck at system recovery step by step. To get out of Android system recovery more easily, you need this Android repair tool.

You know your Poco X5 Pro is stuck in recovery mode when you cannot turn on the Poco X5 Pro device. If you try to turn it on, it shows a message that says, “Android System Recover.” This situation can be quite debilitating for most Android users. Most of the time, you don’t know whether you have lost all of your important Android data. It is even more worrying because of the fact that you cannot turn on your device at all, especially when you don’t know how to fix it.

Part 1. What is Android System Recovery?

Despite all the worry that surrounds an unwanted Android system recovery screen, it is actually a feature that can be quite helpful to your Poco X5 Pro when it’s needed. It can be useful when you want to hard reset the Android device without having to access the settings. This can be very useful if your device is not working very well or if your touch screen is experiencing problems. It can also be very helpful when you are having a problem accessing the settings on your device.

For these reasons, it is actually a good thing, although when it does happen unexpectedly, you may want to know how to fix it.

Part 2. How to get to Android System recovery

Now that you know how useful the Android System can be, you may want to know how to utilize this feature to get out of some of the problems we mentioned above. Here’s how you can safely get to the Android recovery system on your Poco X5 Pro.

Step 1: Hold down the power key and then select “Power Off” from the options on the screen. If, however, your screen is unresponsive, keep holding the power key for several seconds until the Poco X5 Pro device is completely turned off.

Step 2: Next, you need to hold down the Power and the Volume Key. You should able to see the Android image and a bunch of information about your device. There should also be a “Start” at the top right corner of the screen.

Step 3: Press the Volume up and Volume down keys and use the Power key to select menu options. Press the Volume down key twice to see “Recovery Mode” in red at the top of the screen. Press the Power key to select it.

Step 4: The white Google logo will appear immediately followed by the Android logo again as well as the words “No Command” at the bottom of the screen.

Step 5: Finally, press and hold both the Power and the Volume up Key for around 3 seconds and then let go of the Volume up Key but keep holding the Power Key. You should see the Android system recovery options at the top of the screen. Use the Volume keys to highlight and the Power key to select the one you want.

Part 3. Android Stuck at System Recovery? How to fix in one click?

Sometimes during the System Recovery process, the process can glitch, and you’ll lose data on your device, rendering it unusable. However, another solution to fix this is to repair your device using the Dr.Fone - System Repair tool.

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Here’s a step by step guide on how to use it yourself;

Note: Be aware that this process can erase all your personal files on your device, so ensure you’ve backed up your Poco X5 Pro before continuing.

Step #1 Head over to the Dr.Fone website and download the software for your Windows computer.

Once installed on your computer, open onto the main menu and connect your Poco X5 Pro using the official USB cable. Select the System Repair option.

Step #2 Select the ‘Android Repair’ option from the next screen.

Insert your device information, including the brand, carrier details, model and country and region you’re in to ensure you’re downloading the correct firmware.

Step #3 Follow the onscreen instructions on how to put your device in Download Mode.

Your device should already be in this mode but follow the instructions to make sure. There are methods available for devices, both with and without home buttons.

Step #4 The firmware will now start downloading. You’ll be able to track this process in the window.

Ensure your device, and your computer stays connected the entire time, and make sure your internet connection remains stable.

After downloading, the software will automatically start to repair your device by installing the firmware. Again, you can track the progress of this on the screen, and you’ll need to ensure your device remains connected throughout.

You’ll be notified when the operation is complete and when you’re able to disconnect your phone and use it as normal, free from it being stuck on the Android system recovery screen!

Part 4. Android Stuck at System Recovery? How to fix in a common way?

If, however, your device is stuck on system recovery mode, here’s how you can easily get it out of system recovery. The process is slightly different for different Android devices, so you should check your device’s manual before attempting this process.

Step 1: Power off the Poco X5 Pro device, and just to be sure, take out the battery to ensure that the Poco X5 Pro device is fully turned off. Then reinsert the battery.

Step 2: Press and hold down the Home button, Power Button, and the Volume up Key simultaneously until the Poco X5 Pro device vibrates.

Step 3: Once you feel the vibration, release the power button but continue to hold down the Home and Volume up Key. The Android recovery screen will display. Release the Volume up and Home buttons.

Step 4: Press the Volume down key to select the “Wipe Data/ Factory Reset option and then press the Power button to select it.

Step 5: Next, you need to press the Volume down button to highlight “Delete All User Data” and then press the Power button to select it. The device will reset and present the “Reboot System Now” option.

Step 6: Finally, press the Power button to reboot the phone in normal mode.

Part 5. Backup and Restore Android System

Losing data on your Poco X5 Pro is a common occurrence, and since Android devices don’t really have an automatic full backup solution, it is important to know how to backup and restore your device system. Here’s how to easily do that.

Step 1: Enter the recovery mode on your Poco X5 Pro, as described in Part 2 above. Use the Volume and Power keys to select the “Backup & Restore” option on the screen.

Step 2: Tap on the backup option or use the Volume and Power keys if your screen is unresponsive. This will begin backing up your system to the SD card.

Step 3: After the process is complete, choose “Reboot” to restart the Poco X5 Pro device.

Step 4: You can then simply check Recovery > backup directory on your SD card. You can rename it to easily find it later during the restore process.

To restore the system from the backup created, follow these simple steps.

Step 1: Once again, enter recovery mode as described in part 2 above and then choose Backup & Restore from the menu list.

Step 2: Press “Restore” to begin the recovery process from the Backup file we created

Step 3: You will be notified when the system restore is complete.

Android system recovery mode can be quite useful, especially when your system is unresponsive. As we have also seen, it is important to know how to get into and out of System Recovery mode if you are going to backup and restore your Android system. It is also quite easy to do both of these things.

7 Solutions to Fix Error Code 963 on Google Play Of Poco X5 Pro

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Poco X5 Pro prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Poco X5 Pro device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Poco X5 Pro and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Poco X5 Pro or tablet entered in Download mode. For this, following are the steps to be taken:

If the Poco X5 Pro device contains Home button:

• Turn the Poco X5 Pro device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Poco X5 Pro device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Poco X5 Pro device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.