Troubleshooting Guide: How to Fix an Unresponsive Infinix Smart 8 Pro Screen

Smart devices have become an integral part of our lives, and Infinix Smart 8 Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Infinix Smart 8 Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Infinix Smart 8 Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Infinix Smart 8 Pro phone with an unresponsive screen.

What causes the Infinix Smart 8 Pro Screen unresponsive?

The Infinix Smart 8 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Infinix Smart 8 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Infinix Smart 8 Pro 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Infinix Smart 8 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Infinix Smart 8 Pro Nord 2 users have reported this issue.

• After Dropping the Phone: If a Infinix Smart 8 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Infinix Smart 8 Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Infinix Smart 8 Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Infinix Smart 8 Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Infinix Smart 8 Pro device

Restarting the Infinix Smart 8 Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Infinix Smart 8 Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Infinix Smart 8 Pro phone’s screen, specifically Infinix Smart 8 Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Infinix Smart 8 Pro Screen being unresponsive?

To avoid Infinix Smart 8 Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Infinix Smart 8 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Infinix Smart 8 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Infinix Smart 8 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Infinix Smart 8 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Infinix Smart 8 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Infinix Smart 8 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Infinix Smart 8 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

How to Exit Android Factory Mode On Infinix Smart 8 Pro?

You’ve often heard that recovery mode will solve just about any problem your Infinix Smart 8 Pro is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.

Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.

Part 1. What is Android Factory Mode?

Factory mode or what is commonly known as factory reset is one of the options available for you when your Infinix Smart 8 Pro is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.

If you have been using your Infinix Smart 8 Pro for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.

It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.

Part 2. Backup your Android Device First

Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.

In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.

Dr.Fone - Backup & Restore (Android)

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• Selectively backup Android data to computer with one click.
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• Supports 8000+ Android devices.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.

Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”

Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.

Step 2. Plug in with your device

Then plug in with your device to the computer. When your devic is detected, click on Backup.

Step 3. Select the file types to backup

The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.

Step 4. Start backing up your device to the computer

After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.

Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.

Part 3: One Click Solution to fix Android stuck in factory mode

From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.

But for situations when your Infinix Smart 8 Pro gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Infinix Smart 8 Pro logo or factory mode or blue screen of death with a single click.

Dr.Fone - System Repair (Android)

One click fix to Android stuck in factory mode

• You can easily fix your Android stuck in factory mode with this tool.
• The one-click solution’s ease of operation is appreciable.
• It has carved a niche being the first Android repair tool in the market.
• You don’t need to be a pro in technology to use this program.
• It is compatible with all latest Infinix Smart 8 Pro devices like Galaxy S9.

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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Infinix Smart 8 Pro data.

Phase 1: Ready your device and connect it

Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.

Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.

Step 3: Select Android device details on the Infinix Smart 8 Pro device information window, followed by tapping the ‘Next’ button.

Step 4: Enter ‘000000’ for confirmation then proceed.

Phase 2: Get in ‘Download’ mode for repairing the Android device

Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –

• On a ‘Home’ button-less device – turn off the Infinix Smart 8 Pro device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.

• For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.

Step 2: Press ‘Next’ for initiating firmware downloading.

Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.

Part 4. Common Solutions to Exit Factory Mode on Android

Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.

Method 1: Using “ES File Explorer”

To use this method, you will need to have installed file explorer on your device.

Step 1: Open “ES File Explorer” and then press the icon on the top left corner

Step 2: Next, go to “Tools” and then turn on “Root Explorer”

Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON

Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.

Step 5: Reboot the Infinix Smart 8 Pro device

Method 2: Using Terminal Emulator

Step 1: Install Terminal emulator

Step 2: Type “su”

Step 3: Then Type the following;

rm /efs/FactoryApp/keystr

rm /efs / FactoryApp/ Factorymode

Echo –n ON >> / efs/ FactoryApp/ keystr

Echo –n ON >> / efs/ FactoryApp/ factorymode

chown 1000.1000/ efs/FactoryApp/keystr

chown 1000.1000/ efs/FactoryApp/ factorymode

chmod 0744 / efs/FactoryApp/keystr

chmod 0744 / efs/ FactoryApp/ factorymode

reboot

You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”

As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.

Reasons for Infinix Smart 8 Pro Stuck on Startup Screen and Ways To Fix Them

There are many reasons why phones get stuck on the boot screen. It could be something as simple as physical damage or more complicated related to software problems. Having your phone stuck on the logo screen, or boot screen is annoying, and it is no surprise that people will find ways to fix this issue when encountered.

This article will share the possible reasons why your phone is stuck on the boot screen. This article will share three possible reasons for this problem and three valuable tips to help fix this issue. If all else fails, there is an application that is recommended and is sure to solve your issue in no time. Keep on reading to find out more!

It is not uncommon for phones to be stuck on the startup screen, but finding out why this happens is tricky. This section identified some of the top reasons your cellphone could have gotten stuck on the startup screen.

Physical Damage to the Phone

If you accidentally dropped your phone or knocked it on a hard surface, you could have damaged the internal hardware of your phone. This could affect your phone’s ability to reboot and result in your phone being stuck on the boot screen.

If you are 100% certain that your phone has gone through physical damage, you should seek professional help to have your phone repaired or checked. It is advised not to fix this problem yourself as your phone’s internal parts are complicated and delicate. Look for an official phone repair store and get your phone fixed for issues like your phone getting stuck on the logo.

Liquid Damage

It is not common for your phone to expose to water. Rain or water splashes are unavoidable; sometimes, your phone gets wet. Little exposure to water on the surfaces of your phone is fine. However, if you fall into a pool with your phone or drop it in a puddle of water, your phone will likely suffer from liquid damage.

Even the tiniest water droplet that seeped into your phone could damage the internal hardware of your device, often leaving you with your phone stuck on the boot screen. The first thing to do when you accidentally submerge your phone in the water is to check if the water has damaged your phone.

For iPhone users, look for the water damage indicator. If you see that it has turned from white to red, it has suffered from water damage. You have two options if your phone has suffered liquid damage. One is dismantling your phone and letting it dry for at least 48 hours. Two is bringing your phone to a repair shop to fix it.

Software Issues

Software issues are probably the most common reason your phone is stuck on the logo screen. Eight times out of ten, software issues are either caused by a failed software update, using an older version of the operating system, or having a jailbroken phone. When the software does not successfully update, the phone will have no operating system, as the old system was erased before the new software was installed.

The older operating system is also not desired as your phone typically will send periodic updates to make sure your phone is up-to-date and free from bugs. Running applications on an older operating system might lead to issues like the phone being stuck on the boot screen or the logo. Hence, updating your phone to the latest software version would be better.

Part 2. 3 Helpful Ways To Fix Phones Stuck on Boot Screen

After understanding the common problems on why your phone is stuck on the startup screen page, here are three easy solutions to try solving yourself at home.

Hard reboot your phone

To quickly fix any of your phone issues, especially when stuck on the startup screen, perform a hard reboot. The term hard reboot means turning your device off and on again. You might think this is a simple option, but this is a tried and tested method that might work on a minor glitch that results in your smartphone getting stuck on the startup screen page.

Here is an example of performing a hard reboot for an Android phone such as Infinix Smart 8 Pro. Preess and hold the Power and Volume Down buttons simultaneously for more than 7 seconds to perform the hard reboot.

Put your phone in recovery mode

If a hard reboot does not work, a natural next step is to try going into recovery mode. The recovery mode is specially designed to solve any software-related issues. It is important to note that entering recovery mode will delete all your corrupted files and replace them with a functional operating system. Hence, back up all your files to ensure you retain all your information.

Here is a step-by-step process for putting your Infinix Smart 8 Pro or Redmi smartphone in recovery mode.

Step 1: Tap and press the Power button to switch off your Infinix Smart 8 Pro/Redmi phone

Step 2:Hold the Volume Up and the Power buttons at the same time, then release the keys when the Main menu of Recovery mode appears on the screen.

Step 3: You can use the volumes buttons to navigate up and down and press the Power key to confirm the selection.

Factory Reset

If you do not want to attempt recovery mode, you can try resolving the issue of your phone being stuck on the startup screen through Factory Reset. Factory Reset, also called Hard Reset, erases all information and data on your device. As a result, it will return to the settings and recover the data it used to have when leaving the factory.

Here is an example of putting your Samsang smartphone into the Factory Reset DFU mode.

Step 1: Open the Settings application on your phone and tap General Management.

Step 2: Go to Reset > Factory data reset.

Step 3: Swipe to and tap Reset.

Note: Before carrying out a factory reset, you need to input the password of your Infinix Smart 8 Pro Account.

Bonus Tip: Best App To Solve Phone Stuck on Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an application called Wondershare Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your phone back to a state like it was brand new. Being stuck on the startup screen page will be a problem of the past.

The following steps will show you how to use Dr.Fone to perform system repair on your phone.

Step 1: To the Dr.Fone application using the link above and click on System Repair.

Step 2: Depending on the Infinix Smart 8 Pro device you are using, choose either Android or iPhone.

Step 3: In the next window, select the issue you are facing and click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Tip: Make sure the information you input is accurate, as it will affect the system repair if the information is inaccurate.

Step 5: Connect your device to your computer and follow the instructions on the screen to enter Download mode. Click on Next to proceed to the next step.

Step 6: Wait for the process to complete, and a new firmware will be updated on your device. Power on your phone and check if the issue still exists.

Frequently Asked Questions

The following are interesting and frequently asked questions about how to solve boot loops.

1. What is a boot loop?

A boot loop describes a process when Your Infinix Smart 8 Pro stays stuck in a circle of rebooting. When your phone is stuck on the startup screen, one of the strategies you will try is to restart your device. However, when your phone gets stuck in a boot loop, it is your device’s way of trying to turn it off and on again to fix the issue.

Since there is an issue with the booting process, it will keep running into the same error repeatedly, calling the boot loop. When trapped in a boot loop, your device will keep turning off and on. Most boot loop issues are software-related, such as a wrong system update.

2. How do you fix a boot loop?

When stuck in a boot loop, there are different troubleshooting methods for other devices. For Android phones, force your phone into its Recovery mode; from there, you can restore a previous backup. This backup could be from when the boot loop did not exist, so recovery to that backup could quickly solve the problem.

For iPhones, it is the same concept as the Android, restore your phone to the previous backup. You can use iTunes to restore a previously stored backup on your computer.

3. How to prevent a boot loop?

A boot loop typically starts when there is a change to your system before a reboot cycle. Most issues are software-related, such as having to do a system upgrade gone wrong or a problem that doesn’t mesh. One way to prevent this is to perform a software or system upgrade constantly. Make your phone juiced to prevent it from turning off mid-way when updating.

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Conclusion

This article summarizes some of the possible reasons why your phone is stuck on the boot screen. It demonstrated three useful strategies to overcome your phone stuck in the boot with ease. However, if all the above methods do not work, why not try Dr.Fone-System Repair?

Dr.Fone-System Repair repairs the operating system issues and fixes the issue with your phone. Once you power on your phone again, you can rest assured that it will be like new.

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