Troubleshooting Guide How to Fix an Unresponsive Tecno Spark 20C Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Tecno Spark 20C Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Tecno Spark 20C Screen

Smart devices have become an integral part of our lives, and Tecno Spark 20C phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Tecno Spark 20C phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Tecno Spark 20C phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Tecno Spark 20C phone with an unresponsive screen.

What causes the Tecno Spark 20C Screen unresponsive?

The Tecno Spark 20C screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Tecno Spark 20C phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Tecno Spark 20C 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Tecno Spark 20C screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Tecno Spark 20C Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Tecno Spark 20C phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Tecno Spark 20C.

Overheating, physical damage, and manufacturing defects are some common causes of Tecno Spark 20C screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Tecno Spark 20C Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Tecno Spark 20C device

restart realme smartphone

Restarting the Tecno Spark 20C device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Tecno Spark 20C models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Tecno Spark 20C phone’s screen, specifically Tecno Spark 20C 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Tecno Spark 20C Screen being unresponsive?

To avoid Tecno Spark 20C screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Tecno Spark 20C phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Tecno Spark 20C device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Tecno Spark 20C phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe Downloadsafe & secure

Conclusion

Tecno Spark 20C phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Tecno Spark 20C phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Tecno Spark 20C device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Tecno Spark 20C models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Bricked Your Tecno Spark 20C? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Tecno Spark 20C device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

Dr.Fone - Data Recovery (Android)

World’s 1st Android smartphone and tablet recovery software.

  • Recover data from broken Android in different situations.
  • Scan and preview files before starting the retrieval process.
  • SD card recovery on any Android devices.
  • Recover contacts, messages, photos, call logs, etc.
  • It works great with any Android devices.
  • 100% safe to use.

4,771,974 people have downloaded it

How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Tecno Spark 20C device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

bricked android phone data recovery-Install Wondershare Dr.Fone

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

bricked android phone data recovery-Select the issue type

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Tecno Spark 20C device model” to get help.

bricked android phone data recovery-select your device model

Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Tecno Spark 20C device to your PC once it is in “Download Mode”

bricked android phone data recovery-Download Mode

Step 5: The program will begin an analysis of your device and then download the recovery package.

bricked android phone data recovery-download the recovery package

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

bricked android phone data recovery-click on Recover

Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;

When the Tecno Spark 20C device Boots Straight into Recovery

If the Tecno Spark 20C device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Tecno Spark 20C device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

bricked android phone data recovery-Reboot system now.

When the Tecno Spark 20C device won’t stop rebooting

Here’s what to do if the Tecno Spark 20C device wont stop rebooting.

Step 1: Turn off the Tecno Spark 20C device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

bricked android phone data recovery-Go Back

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

bricked android phone data recovery-Wipe data/ factory reset

Step 6: Finally reboot the Tecno Spark 20C device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Tecno Spark 20C device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Tecno Spark 20C device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

  1. Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
  2. Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
  3. Keep a full Nandroid backup on your phone
  4. Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
  5. Know how to hard reset your device. It may come in handy when your device freezes on you.
  6. You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
  7. Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.

Fixes for Apps Keep Crashing on Tecno Spark 20C

The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.

You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.

Part 1: What Are the Causes Behind Apps Keep Crashing on Android?

There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:

Insufficient Memory

When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.

Software Compatibility

Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.

Outdated Apps

Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.

Network Problems

Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.

App Bugs

Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.

Part 2: How to Fix the Apps Keep Crashing on Android?

Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:

Fix 1: Check the Internet Connection

As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.

check the internet connection

Fix 2: Force Stop the Apps Keep Crashing

If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:

  • Step 1: On your Tecno Spark 20C, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.

tap on force stop

  • Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.

Fix 3: Restart your Android Device

In case restarting the app hasn’t worked, you should try restarting your Tecno Spark 20C. Rebooting your device reset all the processes and apps in the Tecno Spark 20C device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Tecno Spark 20C, adhere to the following guidelines:

  • Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Tecno Spark 20C.

proceed with the restart option

Fix 4: Update the Android OS

Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Tecno Spark 20C is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:

  • Step 1: Launch the Settings app on your Tecno Spark 20C and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.

tap on download and install

  • Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.

Fix 5: Clear the App Cache

Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Tecno Spark 20C, follow these steps:

  • Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.

choose app info option

  • Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.

tap on clear cache button

Fix 6: Reinstall the Buggy App

Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:

  • Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”

choose the uninstall option

  • Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.

press the install button

Fix 7: Check the App Permissions

Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:

  • Step 1: You will need to launch Settings on your Tecno Spark 20C and tap “Apps.” Here find and select the targeted app to open App Info.

tap on the apps option

  • Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.

access the app permissions

Fix 8: Check and Clear the Phone Storage

Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Tecno Spark 20C and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:

  • Step 1: Open Settings on your Tecno Spark 20C and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Tecno Spark 20C device storage.

choose the storage option

  • Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.

check the android storage

Fix 9: Reboot Into Safe Mode

It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:

  • Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.

hold the power off option

  • Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Tecno Spark 20C device into Safe Mode. To exit Safe Mode, you will need to restart the phone.

enable the safe mode

Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone

Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.

Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.

Main Features of Wondershare Dr.Fone

  • Wondershare Dr.Fone is a specialized tool for fixing problems with Tecno Spark 20C devices, including the latest Tecno Spark 20C phones.
  • It supports the Android system repair feature for over 1000 Android phones across the spectrum.
  • With this tool, you can also fix bricked Android devices with ease.

Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone

The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:

  • Step 1: Access System Repair from Toolbox

Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Tecno Spark 20C using a USB cable and select “Android” in Wondershare Dr.Fone.

choose the system repair tool

  • Step 2: Provide Your Android Device Information

Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”

press the start button

  • Step 3: Repair the Apps Keeps Crashing on Android

Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.

tap on the fix now button

safe Downloadsafe & secure

Conclusion

To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.

With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Tecno Spark 20C Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 23:50:40
  • Updated at : 2024-03-21 20:22:43
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-tecno-spark-20c-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Troubleshooting Guide How to Fix an Unresponsive Tecno Spark 20C Screen | Dr.fone