Why Your Itel S23 Screen Might be Unresponsive and How to Fix It | Dr.fone

Why Your Itel S23 Screen Might be Unresponsive and How to Fix It | Dr.fone

Ariadne Lv13

Why Your Itel S23 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Itel S23 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Itel S23 Screen Unresponsive Issues

An unresponsive Itel S23 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Itel S23 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Itel S23 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Itel S23 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Itel S23 device shuts down. Then, press and hold the power button to turn the Itel S23 device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Itel S23 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Itel S23 device on until the battery completely drains and the Itel S23 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Itel S23 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Itel S23 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Itel S23 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Itel S23 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Itel S23 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Itel S23 phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Itel S23 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Itel S23 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Itel S23 Screen Unresponsiveness

While Itel S23 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Itel S23 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Itel S23, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Itel S23 device may become unresponsive due to wear and tear. This can happen to models like the Itel S23 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Itel S23 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Itel S23 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Itel S23 device itself may be necessary in severe cases. Protecting the Itel S23 device with a case and handling it carefully to prevent physical damage is important.

While Itel S23 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Itel S23 Screen Unresponsiveness Issue

One of the most effective ways to prevent Itel S23 Screen unresponsiveness is by keeping the Itel S23 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Itel S23 Screen unresponsiveness is by protecting the Itel S23 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Itel S23 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Itel S23 App Store.

Using a reliable tool like Dr. Fone can help prevent Itel S23 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Itel S23 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Itel S23 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Itel S23 Screen unresponsiveness and keep your device running smoothly.

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Why Does My Itel S23 Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Itel S23 keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Itel S23 keep shutting off?”, refer to this article and follow the techniques given hereunder.

Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Itel S23 keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Itel S23 keeps shutting off itself.

First, open the dialer on your Itel S23 shown in the screenshot below.

open the dialer

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

Battery Info

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Itel S23 turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Itel S23 keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Itel S23 and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

fix phone keeps turning off

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

choose repair to fix phone keeps turning off

Step 3: Pick your Itel S23 details over the Itel S23 device information interface. Click the ‘Next’ button afterward.

start to fix phone keeps turning off

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Itel S23 keep turning off’

Step 1: On your Itel S23, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

fix phone keeps turning off with home key

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

fix phone keeps turning off with no home key

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

start firmware downloading

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

fixed phone keeps turning off with the repair program

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Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Itel S23’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Itel S23, follow these steps:

Go to “Settings” on your Itel S23 and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

update software

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Itel S23 device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

cool down the phone

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

device options

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

safe mode

Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

safe mode

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • Back up Android data to the computer with one click.
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To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

choose “Data Backup & Restore” option

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

connect

You will see the file types that will be backed up. Wait for the backup process to complete.

select the files

There you go, you have successfully backed up data.

select the files

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Now moving on to factory reset your phone:

Simply visit “Settings” on your Itel S23 by clicking the settings icon as shown below.

visit “Settings”

And then select the “Backup and Reset” option.

select “Backup and Reset”

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Itel S23 once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Itel S23 keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Itel S23 keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

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How to Resolve Itel S23 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Itel S23 phones, known for their efficient performance. If your Itel S23 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Itel S23 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Itel S23 Screen Unresponsive?

Answering what causes Itel S23 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Itel S23 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Itel S23 Screen Unresponsive

Fixing the Itel S23screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Itel S23 screen unresponsive:

Solution 1. Restart the Itel S23 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Itel S23 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Itel S23 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Itel S23 device. In some of the Itel S23 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Itel S23 device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Itel S23 5 can also lead to Itel S23 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Itel S23 Customer Support

Contacting Itel S23 customer support can also help resolve the Itel S23 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Itel S23 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Itel S23 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Itel S23 Device

A common reason for Itel S23 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Itel S23 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Itel S23 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Itel S23 logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Itel S23 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Itel S23 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Itel S23 in no time:

Step 1: Launch Settings on your Itel S23 device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Itel S23 Screen being Unresponsive?

Protecting your Itel S23 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Itel S23 screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Itel S23 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Itel S23 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Itel S23 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Itel S23 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.


  • Title: Why Your Itel S23 Screen Might be Unresponsive and How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 20:41:29
  • Updated at : 2024-03-21 10:44:15
  • Link: https://howto.techidaily.com/why-your-itel-s23-screen-might-be-unresponsive-and-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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